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Fare Components Question
I had a return ticket SEA-DXB-JNB-WDH, and got stuck in JNB in mid-April because of the flooding in Dubai.
All sections were business class, with JNB-WDH-JNB on SA (but on the same Emirates ticket). The inbound flights (SEA-DXB-JNB-WDH) went fine. On the reurn, I was downgraded on WDH-JNB, and then booked my own flight back to Seattle. What does Emirates owe me? They are willing to refund the unused ticket portions: JNB-DXB-SEA. Then there is the downgrade from WDH to JNB (aircraft swap). Can anybody decipher the codes below, and give me (approximate is fine) refund due? https://cimg6.ibsrv.net/gimg/www.fly...778bb62e3c.jpg |
Originally Posted by KCRYSTAL
(Post 36410939)
I had a return ticket SEA-DXB-JNB-WDH, and got stuck in JNB in mid-April because of the flooding in Dubai.
All sections were business class, with JNB-WDH-JNB on SA (but on the same Emirates ticket). The inbound flights (SEA-DXB-JNB-WDH) went fine. On the reurn, I was downgraded on WDH-JNB, and then booked my own flight back to Seattle. What does Emirates owe me? They are willing to refund the unused ticket portions: JNB-DXB-SEA. Then there is the downgrade from WDH to JNB (aircraft swap). Can anybody decipher the codes below, and give me (approximate is fine) refund due? https://cimg6.ibsrv.net/gimg/www.fly...778bb62e3c.jpg |
Originally Posted by mas66
(Post 36413357)
Are you looking at the straight refund and downgrade compensation or looking for more because of the disruption ?
They say that no downgrade compensation is due because a portion of the ticket has been refunded. Twisted logic. There must be a way to parse the fare components to see what is due. (?) I flew: 1. SEA-DXB-JNB-WDH 2. WDH-JNB: downgraded to Economy 3. I did not fly JNB-DXB-SEA #3 was 2 days after the floods. The JNB-DXB flight was canceled. The inbound had been canceled, too, so no way to get out. Emirates suggested looking for other flights, and we'd get a refund for that. (ha! - different story) I flew out on United that same night. |
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