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-   -   Expertflyer alternatives (https://www.flyertalk.com/forum/emirates-skywards/2045710-expertflyer-alternatives.html)

Lkaroo Jul 4, 2021 1:41 am

Expertflyer alternatives
 
Is there any alternative to Expertflyert to see availability in individual fare buckets? After losing award availability, it appears it has that all EK functionality is now lost.

daniellam Jul 5, 2021 4:04 pm

It looks like not only Expertflyer is having issues. Travel Agents and OTAs that use Sabre as their GDS provider also have issues displaying EK availability and booking EK flights.

Apparently, EK has not renewed their contract with Sabre which ended June 30th.

ExpertFlyer Voice Jul 5, 2021 6:59 pm


Originally Posted by Lkaroo (Post 33379436)
Is there any alternative to Expertflyert to see availability in individual fare buckets? After losing award availability, it appears it has that all EK functionality is now lost.

You can still see EK flights in the Flight Availability search if you specify EK as the only airline, that way our system knows to use a different reservation system, or just ask us.

thijsseh Jul 6, 2021 12:21 am


Originally Posted by ExpertFlyer Voice (Post 33383418)
You can still see EK flights in the Flight Availability search if you specify EK as the only airline, that way our system knows to use a different reservation system, or just ask us.

Can you give us any insight at all on if the award availability feature on EK will ever return?

ExpertFlyer Voice Jul 6, 2021 2:26 pm


Originally Posted by thijsseh (Post 33383905)
Can you give us any insight at all on if the award availability feature on EK will ever return?

Yes it will, we can't go into what the issues are but it is our intention to have EK award searching return. We apologize it's not happening fast, but it's outside of our control at this time.

thijsseh Jul 7, 2021 1:48 am


Originally Posted by ExpertFlyer Voice (Post 33385679)
Yes it will, we can't go into what the issues are but it is our intention to have EK award searching return. We apologize it's not happening fast, but it's outside of our control at this time.

Could you maybe post on this thread when that functionality is back? Without it, EF has little value for me personally.

ExpertFlyer Voice Jul 7, 2021 10:27 am


Originally Posted by thijsseh (Post 33386974)
Could you maybe post on this thread when that functionality is back? Without it, EF has little value for me personally.

Of course, we plan on notifying everyone that asked about it via email and posting on FT.

flying_pig Sep 15, 2021 7:48 am

It now seems that all EK flights have disappeared from ExpertFlyer. I can only assume that this is tied to EK no longer supporting Sabre as GDS. Has anyone been able to figure out other valid alternatives to check availability (and seat allocations) on EK flights?

On a related topic, I am a bit shocked that EK has not renewed Sabre. I was under the impression it would be a temporary issue, but it looks like it's sticking. For companies like mine, serviced by AmEx GBT, this means no possibility of booking EK flights. Must be significant revenue lost for the airline.

Vasicek Sep 15, 2021 2:18 pm

I agree - quite bizarre. any suggestions for alternatives to expert flyer appreciated!

jerry a. laska Sep 15, 2021 2:36 pm


Originally Posted by flying_pig (Post 33569502)
It now seems that all EK flights have disappeared from ExpertFlyer. I can only assume that this is tied to EK no longer supporting Sabre as GDS. Has anyone been able to figure out other valid alternatives to check availability (and seat allocations) on EK flights?

On a related topic, I am a bit shocked that EK has not renewed Sabre. I was under the impression it would be a temporary issue, but it looks like it's sticking. For companies like mine, serviced by AmEx GBT, this means no possibility of booking EK flights. Must be significant revenue lost for the airline.

Did you specify EK as the airline when doing the search as noted in this post?
https://www.flyertalk.com/forum/33383418-post3.html

I just did an availability search for EK for several dates and EF returned availability numbers.

flying_pig Sep 15, 2021 4:44 pm


Originally Posted by jerry a. laska (Post 33570731)
Did you specify EK as the airline when doing the search as noted in this post?
https://www.flyertalk.com/forum/33383418-post3.html

I just did an availability search for EK for several dates and EF returned availability numbers.

I think I've narrowed down where the problem lies. It works by specifying EK as the airline but does not work if the "Exclude codeshares" box is also ticked (which is ticked by default in all my saved queries). I hope the ExpertFlyer team reads this, as it seems a strange glitch.

The Sabre issue is another story. I hope EK will sort it; it seems a lot of revenue is being left on the table.

ExpertFlyer Voice Sep 16, 2021 12:57 am


Originally Posted by flying_pig (Post 33571014)
I think I've narrowed down where the problem lies. It works by specifying EK as the airline but does not work if the "Exclude codeshares" box is also ticked (which is ticked by default in all my saved queries). I hope the ExpertFlyer team reads this, as it seems a strange glitch.

The Sabre issue is another story. I hope EK will sort it; it seems a lot of revenue is being left on the table.

The "Exclude codeshares" option forces the search to use Sabre, which as you noted doesn't have EK data currently.

EKfreak Sep 26, 2021 10:57 pm


Originally Posted by ExpertFlyer Voice (Post 33383418)
You can still see EK flights in the Flight Availability search if you specify EK as the only airline, that way our system knows to use a different reservation system, or just ask us.

Yes will this ever return? I only hold expert flyer for Emirates award upgrades from econ to business.... can you clarify if this will return?

ExpertFlyer Voice Sep 27, 2021 10:56 am


Originally Posted by EKfreak (Post 33598862)
Yes will this ever return? I only hold expert flyer for Emirates award upgrades from econ to business.... can you clarify if this will return?

We don't have a firm date at this time. However if you email customercare@ we can put you on our notification list if you want to let your subscription lapse in the meantime.

m3red Sep 27, 2021 11:11 am


Originally Posted by ExpertFlyer Voice (Post 33600086)
We don't have a firm date at this time. However if you email customercare@ we can put you on our notification list if you want to let your subscription lapse in the meantime.

you should reduce your price it’s a joke


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