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-   -   EK IT Issues Thread (https://www.flyertalk.com/forum/emirates-skywards/2004443-ek-issues-thread.html)

JSR2014 Jan 15, 2020 4:22 am

EK IT Issues Thread
 
Hello everyone,

I am trying to price a trip from London to Bangkok but the website will not let me, have emirates stopped flying this route?

Warning:
  • Sorry, we were unable to price the selected itinerary. Please try different dates or contact your local Emirates office for assistance.

Dambus Jan 15, 2020 4:24 am

EK Booking engine down?
 
Can't seem to price/book flights at the moment - either via the App or Website.

"Sorry, we are unable to price the selected itinerary" for DUB-DXB or LHR-DXB.

Just me?

JSR2014 Jan 15, 2020 4:25 am

That might explain my previous post re BKK I guess.

Gringuito Jan 15, 2020 4:43 am

same here

LonghornDXB Jan 15, 2020 4:49 am

Its down

alias1 Jan 15, 2020 5:06 am

They are still flying this route. I believe the servers are down.

alias1 Jan 15, 2020 5:16 am

Its back up now

rumbataz Jan 15, 2020 8:39 am

Cannot change password on Emirates website
 
Anyone else having this problem lately?

It seems like the password change page of emirates.com is totally broken for me. The page keeps refreshing every second or so, completely by itself, so I cannot change my password. I wish Emirates would spend some money on creating a usable website! I'm using Safari on macOS Catalina.

InsomniaBA Jan 15, 2020 12:16 pm

Does anyone have problems with filling in password details in booking?
I fill in expiration date in 2030.

When I click save it automatically changes to 1930. :rolleyes:

Will08 Jan 15, 2020 1:02 pm


Originally Posted by InsomniaBA (Post 31954377)
Does anyone have problems with filling in password details in booking?
I fill in expiration date in 2030.

When I click save it automatically changes to 1930. :rolleyes:

and if you could just let us know the rest of your login details i'll happily transfer some miles to myself... :-)

JSR2014 Jan 16, 2020 2:19 am

Seems like it has gone down again this morning with "gateway timeout". Incredibly frustrating.

DYKWIA Jan 16, 2020 3:22 am

Is the BA IT intern on holiday in Dubai at the moment?

JSR2014 Jan 16, 2020 3:45 am


Originally Posted by DYKWIA (Post 31956891)
Is the BA IT intern on holiday in Dubai at the moment?

This made me laugh!! :D

LonghornDXB Jan 23, 2020 12:00 am

Technical problem message again when trying to book : )

iFlyMoreThanYou Jan 23, 2020 12:06 am


Originally Posted by Dambus (Post 31952707)
Can't seem to price/book flights at the moment - either via the App or Website.

"Sorry, we are unable to price the selected itinerary" for DUB-DXB or LHR-DXB.

Just me?

This also happens if you select a combination that cannot be priced (for example, a stopover of 31 days if the limit is 30)

That being said, I get technical errors now, too.


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