Cancel Skywards account
 

Has anyone been able to find out how to cancel a Skywards account by email? The conditions state that "A Member may at any time cancel his or her membership by advising an Emirates Contact Centre in writing or returning his or her membership card to an Emirates Contact Centre." Thanks.

Have you asked EK?

Thanks. Through google, I found an emailadress of Skywards in Dubai. I mailed them just now.

? Why don't you just call them? It'll take 5 minutes. Or Twitter. They're super slow on email

I won't use it anymore, and mothballing it means I remain a member. I had hoped cancelling would be as easy as was registering, with a "Cancel" button somewhere in the Skywards profile page. Insisting on written cancellation, if it's really by letter post, is not very user-friendly - Hotel California style. I hope an email will do.

Why don't you just call and get it over with in 5 minutes?

I doubt that will do it for cancelling an account, cf. Emirates' conditions I quoted. I could call with same question I asked here and probably get a reply, indeed, but when I first posted I had no access to a phone and had already spent some time on the Emirates site to find an answer that didn't involve writing an actual letter or sending a card back. Anyways, I'll write here how it eventually goes, so at least the forum archives will yield a reply.

Or just unsubscribe in the Skywards preferences

Off topic:. It took me forever to totally cancel a Alaskan Airline account. It took three separate departments to authorize a total closure over weeks/months. Because not just one department had the authority to close everything. Email, airline account, third party mailings. Eventually, it all worked out, but it was a total pain. Reason I closed it because they spam you with credit card offerings, magazines and all kinds of junk and regardless of how many times you opt-out, months down the road they start sending them again.. I will never fly with them.