Bubus78, I am having the same scenario you seemed to have on June 13. I go to the Buy Miles page (or click "Learn more" from the e-mail), click on the link to "Multiply your miles on upcoming flights," which takes me to my upcoming booking. I click on the Manage button, and all of the options come up (purchase an upgrade, pre-purchase lounge access, travel insurance, etc.). In the top right, there is a panel for "Upgrade available" with buttons to click < or >, cycling through other ancillary options, including extra baggage and emergency contact, but no option to purchase additional miles.

Also clicking on the "Passenger preferences" tab, and drilling down on "Show miles breakdown" doesn't reveal this option. Hmm. The only slightly odd thing about this itinerary is that it contains one segment on a partner (PG), still EK-coded, but surely that wouldn't nullify the offer?

The pop-up that Bubus78 eventually got to mentions an outside site. When I click on "Buy miles" (as opposed to the mileage multiplier) it opens a new window that goes to an external site called Storefront, but the page never loads.

P.S.:

I have the Emirates NBD card. A lot of the promotions seem to be bogus.

Now the multiply option works for me, on a return segment after I have flown the outbound. $0.02 per mile.

And there seems to be no further information about a further bonus using an Emirates NBD card. The payment options drop-down has Visa, Mastercard, etc. but no separate selection for an affinity card. Maybe it would be automatic if I paid with that card, but of course I don't want to chance it. Disappointing.

When you get the Miles
 

Receiving miles when
 

Yes Nicoma , miles are credited immediately. I did what you are suggesting and used the extra miles for an upgrade on the same flight that I got the bonus miles for. Pity this isn't made clear at time of purchase.

So it would make sense to buy a First class ticket, tripling the miles doing this, and then asking for the refund of the ticket... Just saying...

just got this offer email (uk based account) i assume its targetted.


​​​​​​Hello, for one week only you can enjoy up to 20% bonus Skywards Miles when you Multiply Miles.
The more Miles you Multiply, the higher your bonus.
Double, triple or quadruple the Miles you will earn on your upcoming flight once you complete your booking. Multiply your Miles by 5 September to earn more Miles and enjoy your next flight, upgrade and other rewards even sooner.

​​​​​​Offer terms and conditions apply.
The Promotion commences at 00.01 GST on 30 August 2019 and closes at 23.59 GST on 5 September 2019 (“Promotion Period”). You must be at least 18 (eighteen) years of age, an Emirates Skywards Member and have at least one prior earning activity in your Emirates Skywards Account, earned by flying on Emirates or through an Emirates Partner transaction in order to be eligible to Multiply Miles and participate in the Promotion (“Eligible Member”). Emirates Skywards Members who have already purchased the maximum limit of 50,000 Miles in a calendar year through the Multiply Miles product are not considered as Eligible Members and may not participate in this Promotion. The Promotion provides an Eligible Member the opportunity to earn up to 20% of the Skywards Miles purchased through the Multiply Miles product as an additional complimentary bonus (“Bonus Miles”) during the Promotion Period. The Bonus Miles an Eligible Member can earn is as mentioned below, based upon the Skywards Miles multiple purchased (the “Offer”):
• 10% Bonus Miles on purchasing a multiple of 1X Skywards Miles
• 15% Bonus Miles on purchasing a multiple of 2X Skywards Miles
• 20% Bonus Miles on purchasing a multiple of 3X Skywards Miles
Skywards Miles purchased through the Offer count towards the maximum limit of 50,000 Miles that a Member can purchase in a calendar year through Multiply Miles. However, Bonus Miles earned through the Offer do not count towards this maximum limit. This Promotion is available for transactions to Multiply Miles online only through emirates.com via the Points Platform (“Eligible Activity”) and only if the payments have been successfully processed and the transaction has been completed within the Promotion Period. Any transactions made to Buy Miles, Gift Miles, Transfer Miles, Reinstate Miles or Extend Miles are not considered as Eligible Activities for this Promotion. Skywards Miles earned through this Promotion will be posted only upon successful payment of the transaction and will reflect in the Eligible Member’s Emirates Skywards account within 48 hours after payment. By participating in this Promotion, the Emirates Skywards Member is agreeing to abide by the Emirates Skywards Programme Rules and Points.com Inc.’s privacy policy and terms and conditions.

I got this also. However, I can't see any to actually get into it. When I clicked on the link, I could see my future booking. When I click on that, what am I supposed to see?

This subject is confusing some folks. I have been through the process earlier this month. I was able to purchase the miles on offer at the time of booking my flight. You "purchase' the miles at a discount to the usual buy/transfer miles methods. The miles are credited instantaneously. Cancelling the flight thereafter is up to you (the cost of doing so depends on fare basis), but you will retain the miles (as happened to me as I had to return home for a family emergency before using the flight in question).

I could not however purchase miles on a flight that I had booked prior to this offer being released. I tried but could not find a way to do it.

I got the email again yesterday too. The links in it take you to manage a booking but nowhere to actually do the deed on an existing booking as far as I can see, and it does say "once you complete your booking" so I've done that a while ago.

Same here...

I got this promo email a few days ago and wanted to use it today. I couldn't access the option when i went to my booking. Called customer service and turns out that there is a system glitch and was advised they may not be able to resolve the issue before the promo end date, which is Sep 5. I was only told to try again on Sep 5.
Anyone else facing this problem currently?

This doesn‘t work with me. While I get the multiplier option on the website, when I click on it, it takes me to manage my bookings, where under my flights there is no option to multiply.

Just found the answer to my question: according to EK the multiplier only works if purchased during the initial booking process, once that is done it is no longer possible to add it to a booking, even if none of the segments are used yet :td: