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Downgrade compensation..?
Does anyone know what Emirates usually offer for a passenger who gets downgraded from J to Y at the airport? Colleague of mine is booked on a flight which is completely full in F and heavily overbooked in J. He's prepared to fly in Y if the compensation is good enough - is it usually a return ticket to the destination in original class of travel? i.e. in his case, a return J ticket?
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Originally Posted by Lkaroo
(Post 30930608)
Does anyone know what Emirates usually offer for a passenger who gets downgraded from J to Y at the airport? Colleague of mine is booked on a flight which is completely full in F and heavily overbooked in J. He's prepared to fly in Y if the compensation is good enough - is it usually a return ticket to the destination in original class of travel? i.e. in his case, a return J ticket?
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The return ticket is for IDB, i.e. not flying. In case of a downgrade usually it's the fare difference, calculated by EK, which may not be a value you agree or are happy with
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Originally Posted by skywardhunter
(Post 30930693)
The return ticket is for IDB, i.e. not flying. In case of a downgrade usually it's the fare difference, calculated by EK, which may not be a value you agree or are happy with
I'll report back on what happens to him. |
Originally Posted by skywardhunter
(Post 30930693)
The return ticket is for IDB, i.e. not flying. In case of a downgrade usually it's the fare difference, calculated by EK, which may not be a value you agree or are happy with
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Where is the OP's friend departing from? If the EU, then EC 261/2004 downgrade reimbursement rules will apply.
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Originally Posted by Often1
(Post 30930933)
Where is the OP's friend departing from? If the EU, then EC 261/2004 downgrade reimbursement rules will apply.
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Ex DEL at the airport I have been offered J return to DXB , if I was willing to move to Y from J on the same flight .
i was on a DEL-DXB-LGW ticket and did not take up the offer. |
Originally Posted by skywardhunter
(Post 30930693)
The return ticket is for IDB, i.e. not flying. In case of a downgrade usually it's the fare difference, calculated by EK, which may not be a value you agree or are happy with
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Originally Posted by DYKWIA
(Post 30931783)
Hmmm.... not sure about that. Involuntary/Voluntary downgrades also get the return ticket I believe. At least they used to...
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Originally Posted by MT_Switch
(Post 30930922)
Sorry for the partial hijack, does the IDB free return also include hotel, food, etc, since you're not flying?
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By way of update, my colleague spoke to the supervisor on duty in DXB last night when checking in. She told him that if he were downgraded to economy, he would be entitled to a business class ticket in line with the IDB rules. She mentioned that he would have to go to a ticket office (a gripe for some on here...) as it is a requirement to present the physical voucher when redeeming. He said he would accept the compensation in the event of a downgrade and so she noted his preference on his PNR. When he got to the gate... he discovered he had been upgraded to F (flex business, gold) as apparently there were three last minute no shows. I guess this leaves things somewhat unclear given conflicting reports. Is it simply a matter of YMMV as to compensation? And if you have an IDB voucher, are you entitled to use it to redeem a ticket within your specific fare class only (so I, in his case) or if there is only one ticket left in J fare bucket, you could use it..? |
Originally Posted by Zol
(Post 30937350)
No chance, had two last year. You get nothing in short, I was refunded something like $35 for an F to J downgrade
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Originally Posted by Lkaroo
(Post 30942040)
She mentioned that he would have to go to a ticket office (a gripe for some on here...) as it is a requirement to present the physical voucher when redeeming. Actually, I booked mine over the phone, was super simple. There's a number printed on the certificate you give.
Originally Posted by Lkaroo
(Post 30942040)
And if you have an IDB voucher, are you entitled to use it to redeem a ticket within your specific fare class only (so I, in his case) or if there is only one ticket left in J fare bucket, you could use it..?
Originally Posted by Lkaroo
(Post 30942040)
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