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Umphafa Lounge, Durban Airport
https://cimg6.ibsrv.net/gimg/www.fly...4f8f64a77.jpeg https://cimg5.ibsrv.net/gimg/www.fly...00cb5d568.jpeg https://cimg3.ibsrv.net/gimg/www.fly...61f2fd8bf.jpeg https://cimg4.ibsrv.net/gimg/www.fly...1b9c0ffab.jpeg Flew back from Durban on Emirates on Sunday. This is the state of some of the chairs on the upper level, disgraceful eh? The lower level was busy but looked acceptable. I think Emirates should be made aware of this but one would think that perhaps their staff would be checking it every now and then. |
Originally Posted by Shingi
(Post 30471072)
Flew back from Durban on Emirates on Sunday. This is the state of some of the chairs on the upper level, disgraceful eh? The lower level was busy but looked acceptable. I think Emirates should be aware of this but one would think that perhaps their staff would be checking it every now and then. |
I don’t Tweet/Facebook etc., but I have just sent an email to customer services. I didn’t think to mention it at the gate. In any case the boarding was a bit chaotic. |
Ah, I sent my email to [email protected] and it has come back as undeliverable even though I found that address on the Emirates website. Not terribly computer literate if anyone could make a simple suggestion please. |
Originally Posted by Shingi
(Post 30471142)
Ah, I sent my email to [email protected] and it has come back as undeliverable even though I found that address on the Emirates website. Not terribly computer literate if anyone could make a simple suggestion please. |
I have just done it on the feedback form although there was no facility to upload pics. I did tell them however that they could see them on here. |
I was there in September and I asked to take photos for a review and was told please don't take of the furniture we are in the process of renovating them
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I am from Durban and regularly use this lounge
I too agree it's s very poor. You should tweet the king shaka airport account too. The problem is there only 1-3 international flights a day from Durban so there is not much motivation for them to improve it untill there is more flights The lounge also gets very cramped but i guess better than sitting on the floor outside |
Is this the same lounge as BA are using?
If so, I'm surprised it's not caused the BA share price to drop! |
BA use the Slow Lounge which is very nice. There is simply no comparison. |
Originally Posted by Shingi
(Post 30488174)
BA have the Slow Lounge which is very nice. There is simply no comparison. |
We’ve used it on many occasions when flying Club DUR/JNB/LHR on BA |
Originally Posted by Shingi
(Post 30488485)
We’ve used it on many occasions when flying Club DUR/JNB/LHR on BA I believe there is no international SLOW lounge in DUR |
Ah, yes, I forgot BA have a "domestic" operation in SA. I was referring to the direct DUR-LHR flights on BA.
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I received a fairly long, personal email from Emirates apologising and stating that the matter is being looked into although they have no jurisdiction over the facilities as they are managed by a third party. Their intention is to open dedicated lounges across the network.
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