Umphafa Lounge, Durban Airport
Nov 27, 18, 6:09 am
#1
Original Poster
Join Date: Jan 2007
Location: UK
Programs: BA blue, Emirates blue
Posts: 256
Umphafa Lounge, Durban Airport
Flew back from Durban on Emirates on Sunday. This is the state of some of the chairs on the upper level, disgraceful eh? The lower level was busy but looked acceptable. I think Emirates should be made aware of this but one would think that perhaps their staff would be checking it every now and then.
Last edited by Shingi; Nov 27, 18 at 10:27 am Reason: Typo
Nov 27, 18, 6:28 am
#2
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,781
Originally Posted by Shingi
Flew back from Durban on Emirates on Sunday. This is the state of some of the chairs on the upper level, disgraceful eh? The lower level was busy but looked acceptable. I think Emirates should be aware of this but one would think that perhaps their staff would be checking it every now and then.
Last edited by skywardhunter; Nov 27, 18 at 6:50 am
Nov 27, 18, 6:33 am
#3
Original Poster
Join Date: Jan 2007
Location: UK
Programs: BA blue, Emirates blue
Posts: 256
I don’t Tweet/Facebook etc., but I have just sent an email to customer services. I didn’t think to mention it at the gate. In any case the boarding was a bit chaotic.
Last edited by Shingi; Nov 27, 18 at 6:43 am
Nov 27, 18, 6:35 am
#4
Original Poster
Join Date: Jan 2007
Location: UK
Programs: BA blue, Emirates blue
Posts: 256
Ah, I sent my email to [email protected] and it has come back as undeliverable even though I found that address on the Emirates website. Not terribly computer literate if anyone could make a simple suggestion please.
Nov 27, 18, 6:51 am
#5
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,781
Originally Posted by Shingi
Ah, I sent my email to [email protected] and it has come back as undeliverable even though I found that address on the Emirates website. Not terribly computer literate if anyone could make a simple suggestion please.
Dec 1, 18, 9:53 am
#8
Join Date: May 2014
Posts: 6
I am from Durban and regularly use this lounge
I too agree it's s very poor. You should tweet the king shaka airport account too.
The problem is there only 1-3 international flights a day from Durban so there is not much motivation for them to improve it untill there is more flights
The lounge also gets very cramped but i guess better than sitting on the floor outside
I too agree it's s very poor. You should tweet the king shaka airport account too.
The problem is there only 1-3 international flights a day from Durban so there is not much motivation for them to improve it untill there is more flights
The lounge also gets very cramped but i guess better than sitting on the floor outside
Dec 2, 18, 12:02 am
#13
Ambassador, Emirates
Join Date: Mar 2006
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Originally Posted by Shingi
We’ve used it on many occasions when flying Club DUR/JNB/LHR on BA
I believe there is no international SLOW lounge in DUR
Dec 2, 18, 5:59 am
#15
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Join Date: Jan 2007
Location: UK
Programs: BA blue, Emirates blue
Posts: 256
I received a fairly long, personal email from Emirates apologising and stating that the matter is being looked into although they have no jurisdiction over the facilities as they are managed by a third party. Their intention is to open dedicated lounges across the network.
