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Originally Posted by Neiltoo
(Post 30592109)
I’m hoping to upgrade a flight in March, DXB to DUB from business to first with miles. There are 2 of us travelling on the same ref. If we enable auto upgrade through the app is there a possibility that only one pax would get upgraded or would it be either both or neither? Therefore, without wanting to suggest this is a definitive response, my take is that it is an 'all or no-one' situation. |
Originally Posted by thijsseh
(Post 30594199)
It appears to me that mileage upgrades through MMB are always done for all passengers on the booking. There is even a 'warning' on the upgrade page to this effect. So I would expect that auto upgrade (which after all is initiated through MMB) would be treated the same way.
Therefore, without wanting to suggest this is a definitive response, my take is that it is an 'all or no-one' situation. 1.The app and the web page state that an auto upgrade will only be processed between 30 days and 72 hours before a flight. Does this mean that if upgrades become available prior to the 30 days you could miss out to someone who hadn’t enabled auto upgrade? 2. It also states, as you said, that all passengers on the booking will be upgraded and miles will be deducted from your account. In my case my wife and I both have enough miles for an individual upgrade but neither of us have enough miles for the 2 upgrades. What might happen in this case? Is the system smart enough to deduct the miles from each passengers account rather than trying to deduct them all from one account? |
I would suspect (1) is yes and (2) the system will try to take all the miles from the lead booker and the upgrade will fail.
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Who has been succesfull with auto upgrade?q
I'm flying DXB-MEL in a week or so and I have enough miles to upgrade my flex+ ticket to Biz. i've selected the auto upgrade function but I haven't used this before. I've heard that sometimes reward seats become available before Emirates publishes them so I wonder if it's a good plan to just contact the chat help desk every day to check seats? -anyone have any experience with this?
thanks in advance. |
Generally no luck unless T-48 to departure. Also I'd rather call, not sure the chat guys can do upgrades
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solid advice, thanks!
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It has worked for me.
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually. A call to EK has always sorted it out and they have put it through as a combined sector upgrade . I find EK staff in the US are more helpful than EK in DXB when calling to do this. |
Thank you!! I think I will definitely call them :) XXX
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Originally Posted by cargueiro
(Post 30639861)
.......
But everytime I have used it I have wanted to upgrade two sectors. It has only upgraded one sector and then the second at a later date. It then does not then discount the savings as two sectors combined are normally less miles than two sectors individually. A call to EK has always sorted it out and they have put it through as a combined sector upgrade . I find EK staff in the US are more helpful than EK in DXB when calling to do this. |
called and no cigar, They didnt seem to be any more helpful than chat but Ill keep trying!
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Originally Posted by Lisa L
(Post 30640017)
called and no cigar, They didnt seem to be any more helpful than chat but Ill keep trying!
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Originally Posted by Metanoia
(Post 30642960)
One thing you can do is to use ExpertFlyer - they have an excellent Award & Upgrade search. Simply search your route for the right class (Z for First upgrades, D for Business) and create an alert, it can e-mail you when things become available. Free for 7 days and USD 10 per month after, and you can turn it on and off subscription as you wish.
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Originally Posted by Lisa L
(Post 30643960)
Thank you that helps so much! I I have an account with expertflyer but ive never really understood on how to set the seat alerts, D !! cheers :)
I'm also flying to Melb on the 17th, are you on EK 408? |
DXB-DUB flights in F are usually pretty empty since they put both flights to 3 tiers & mileage upgrades are often shown very early. I would be surprised if you couldn’t upgrade both of you.
Originally Posted by Neiltoo
(Post 30592109)
I’m hoping to upgrade a flight in March, DXB to DUB from business to first with miles. There are 2 of us travelling on the same ref. If we enable auto upgrade through the app is there a possibility that only one pax would get upgraded or would it be either both or neither? (edit: apologies for posting in the wrong place. The result of searching for ‘automatic upgrade’ rather than ‘auto upgrade’!) |
no im flying on the 20th!
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