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-   -   Is EK's Website Having Problem? (https://www.flyertalk.com/forum/emirates-skywards/1723404-eks-website-having-problem.html)

DYKWIA Dec 18, 2015 11:34 am


Originally Posted by ft101 (Post 25883183)
Fare tracker came up again today following a completely different search.

Have you recovered from your excursion to the BA forum? :D

Emirates202 Dec 18, 2015 7:34 pm

Having trouble with MMB with a ticket booked through chase travel. Never use a travel agent but cancelled my chase card and needed to use some ultimate reward points. So paid half in UR points, and charged rest to my card. It's a one way DXB-HYD in F. All was fine until I had to make a date change, and chase travel had to reissue the ticket. Since then MMB keep saying there's a technical problem when I try to manage the booking. Called Chase, all is confirmed and fine. Called EK, all is confirmed and fine. When the EK agent tried to open it on MMB through the EK website she received the same error. So really hoping it's all confirmed and it's just a website issue as my other bookings work with MMB just fine.

ft101 Dec 18, 2015 11:16 pm


Originally Posted by DYKWIA (Post 25884858)
Have you recovered from your excursion to the BA forum? :D

I might go back for another look in a few minutes. They have more than their fair share of nutters, that's for sure. ;)

m3red Dec 18, 2015 11:44 pm


Originally Posted by ft101 (Post 25887277)
I might go back for another look in a few minutes. They have more than their fair share of nutters, that's for sure. ;)

I love the ba forum :D

ft101 Dec 19, 2015 12:17 am


Originally Posted by m3red (Post 25887327)
I love the ba forum :D

It makes me think of a chimps tea party and bad drugs.

Good for a laugh though, but only in small doses.

eternaltransit Dec 19, 2015 12:18 am


Originally Posted by Emirates202 (Post 25886699)
Having trouble with MMB with a ticket booked through chase travel. Never use a travel agent but cancelled my chase card and needed to use some ultimate reward points. So paid half in UR points, and charged rest to my card. It's a one way DXB-HYD in F. All was fine until I had to make a date change, and chase travel had to reissue the ticket. Since then MMB keep saying there's a technical problem when I try to manage the booking. Called Chase, all is confirmed and fine. Called EK, all is confirmed and fine. When the EK agent tried to open it on MMB through the EK website she received the same error. So really hoping it's all confirmed and it's just a website issue as my other bookings work with MMB just fine.

Do you have a ticket number? If so, it's in the system, you should be fine.

subject2load Dec 19, 2015 12:41 am

Meanwhile .... back to the OP's question for a moment :

"Is EK's website having problems ?"

Hmm. Let me think now. Is the Pope a Catholic ....?

FoxCL9 May 5, 2016 12:40 am

This thread has been quiet for a long time.

Having an issue with the website and the mobile app that keeps timing out.
Trying to book a flight and the website shows 'Internal Server Error' and the app just times out and doesn't load anything.

eternaltransit May 5, 2016 1:11 am


Originally Posted by murtaza12 (Post 26579706)
This thread has been quiet for a long time.

Having an issue with the website and the mobile app that keeps timing out.
Trying to book a flight and the website shows 'Internal Server Error' and the app just times out and doesn't load anything.

I had an issue earlier this week where I bought a ticket, money was debited from my account but the system couldn't ticket - there was a big red box saying contact us, but I waited until the next day where I presume someone ticketed the itinerary manually as I got an email with the ticket then.

Someone is probably tinkering with a live system :D


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