Website problems
 

Again. Trying to access my Skywards account but every time I try to move from page to page I get returned to the log-in screen. Not had this issue before and wondered if it is a general problem.

I noticed it last night but I'm used to EK IT so never even thought it unusual.

I had something similar last week. It was adamant that my FF# / password combo was wrong, then eventually let me in, then crashed. Been okay this week...

Been having the same problems over the past few days. Website keeps asking me to log in (again) when I move from page to page. Very irritating. I was using Firefox but noticed not quite as bad on Safari.

Thanks, at least it isn't my settings. Hopefully it will improve at some point....

If you are experiencing issues try emptying your browser cache.

Thanks tried that but no better. If I do manage to log in and get to the Platinum benefits screen (generally enter details 3 times to get there) it is blank. Trying to use my Gold nomination for my daughter but EK IT defeats me again...:td:

Now working normally again. Daughter set for some lounge access on her way to Thailand next year ^

Just now: I logged in and clicked the red "Manage an Existing Booking" option from the list on the right hand side. Was offered just a "enter your booking reference and name" rather than having my upcoming trip already populated (as it was last week). But if I click "Manage" from the top menu, the drop-down box has my upcoming trip listed.

In going back to check this (while typing the previous paragraph) so I could describe it accurately, it's logged me out. Clearly something buggy going on.

Mind you the website still shows differing details for my upcoming trip to either of the Apps (iPhone and iPad) and they differ from each other...:confused:

It keeps changing my location between screens too, although upgrade availability that someone mentioned had all disappeared a few days ago seems to be back.

more website issues today
advanced search is not working again. I have had this happen before.

clicking add city when trying to add a new segment is knackered up. I just get an error message

Please complete all fields before adding another leg to your journey

tried on 3 different browsers today..... typical as i need to book a multi segment flight today

Did you first select dates for all previous segments? Multi-city worked fine for me earlier but it only lets you add a city if you've added dates to all previous segments

Yes tried that. I am familiar with how multi-city works. As i use it on a regular basis.

It seems ok this morning again.

So I can at least book my flight tonight