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-   -   Compensation for being offloaded in DXB? (https://www.flyertalk.com/forum/emirates-skywards/1570538-compensation-being-offloaded-dxb.html)

yagamimo Apr 20, 2014 3:06 am

Compensation for being offloaded in DXB?
 
Does anybody happen to know what the 'standard' compensation is for being offloaded in DXB on a flight to Europe? I imagine there will be a lot of people being offloaded in the next few days due to flights being full in all classes at the end of Easter holidays...

Mwenenzi Apr 20, 2014 3:12 am

More details would help.
From which city to which city? Class of ticket?
Google the Eu rules for flight compensation

ft101 Apr 20, 2014 3:38 am


Originally Posted by Mwenenzi (Post 22731419)
More details would help.
From which city to which city? Class of ticket?
Google the Eu rules for flight compensation

AS the OP is posting on the EK forum, it is reasonable to assume he/she is flying with them.

An EK flight to Europe will not be covered by the EU261 compensation rules.

subject2load Apr 20, 2014 3:40 am

From the sound of it, I don't think the OP has actually been offloaded but just enquiring as to what compensation would apply if it did happen.

AFAIK (others may say otherwise) there are no 'standard' rules for flights out of DXB. (those EU regulations referenced only apply for flights originating WITHIN the EU, not going TO an EU country). And so any compensation would be assessed on the individual circumstances, including length of delay in onward travel, class booked etc etc

All that said, I am not convinced that there will necessarily be a spate of offloads just because of Easter. Airlines are generally pretty good at managing loads at known busy periods, and use historic trends to plan ahead. Likewise at Christmas when you actually hear of fewer offloads than at other 'normal' times - not least because most respectable carriers are conscious of the distress and bad publicity it can cause. Ironically, I think offloads are more likely when least expected - when, say, they just happen to get caught out by an unusually busy day.

m3red Apr 20, 2014 5:38 am

a free return flight in the same class of travel is the standard offering.

Zol Apr 20, 2014 12:10 pm


Originally Posted by m3red (Post 22731649)
a free return flight in the same class of travel is the standard offering.

Indeed. EK just rang a friend of mine who is over from London, they are supposed to fly out on EK29 tomorrow and were asked to volunteer to be re-booked on EK9 to LGW instead with a free ticket. They weren't sure though if the offer was for a one-way or a return nor of how they will actually collect the comp ticket voucher at the airport.

lowlander Apr 20, 2014 2:12 pm


Originally Posted by Zol (Post 22732820)
Indeed. EK just rang a friend of mine who is over from London, they are supposed to fly out on EK29 tomorrow and were asked to volunteer to be re-booked on EK9 to LGW instead with a free ticket. They weren't sure though if the offer was for a one-way or a return nor of how they will actually collect the comp ticket voucher at the airport.

A while ago I was voluntarily offloaded when I was booked in F on BKK to DXB, and the operating aircraft was changed to two class. They offered me a seat in business on that flight, but in exchange for me agreeing to wait for 4 hours for the next service in F, they gave me a room at the Novotel with dinner, and a free return ticket in F for UK to BKK, valid for 1 year. They also sorted the connection in DXB. It sounded too good to be true, but worked fine although as I recall the free flights had to be booked in the reward category. The voucher was issued in BKK.

go_around Apr 22, 2014 6:49 am


Originally Posted by m3red (Post 22731649)
a free return flight in the same class of travel is the standard offering.

Is that free including or excluding taxes / fees?

jackiedada Apr 22, 2014 11:18 am


Originally Posted by go_around (Post 22741215)
Is that free including or excluding taxes / fees?

I believe it is all inclusive.

m3red Apr 22, 2014 12:05 pm


Originally Posted by jackiedada (Post 22742568)
I believe it is all inclusive.

It's is, not even ek would try that on...


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