Hotel Partners
 

Hi everyone,

I wrote to Skywards asking them to define what constitutes a "qualifying stay" for Skywards Miles with their hotel partner, Langham Hotels. Their response below is unclear and I feel they haven't fully answered my question. Why can't they simply provide me with a list of "eligible rates" so I can plan my bookings ? :confused:

Your thoughts welcome.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

Dear XXXXX,

Thank you for your email regarding mileage accrual in your Skywards account.

Please be advised that qualifying stay is not defined as per night. It is applicable to qualifying room rates availed by the Skywards member.

We wish to inform you that eligibility of rates is confirmed by the partner and not all rates would accrue Skyward Miles.

Thank you for your support of Emirates and we look forward to welcoming you back on board.

Yours sincerely,

Skywards Member Services

_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

On 29/03/11 19:22, [email protected] wrote:
Dear (Member),

Thanks for your message.
Please can you clarify if each "qualifying stay" is defined as "per night".

XXXXX

On 29 March 2011 08:39, <[email protected]> wrote:

Dear XXXXX,

Thank you for your email requesting mileage credit to your Skywards
account.

Please be advised that all Skywards members can earn 600 Miles per
qualifying stay at Langham.

To receive Miles for your stay with Langham Hotel, please forward us a
scanned copy of the invoice you have received when checking out of the
Hotel. Alternatively you may fax the copy to +9714 316 7001. Kindly mention your Skywards membership number.

Upon receipt we will forward to the respective partner for authorization
and on their approval, eligible miles will be credited to your Skywards
account.

The Skywards programme offers members the opportunity to claim missing
Miles for transactions within 6 months of the activity date.

Thank you for your support of Emirates and we look forward to welcoming you back onboard.

Yours sincerely,

Skywards Member Services

On 22/03/11 21:10, [email protected] wrote:
Skywards Feedback

Feedback details:
Hello, I understand Skywards members may earn 600 Miles per qualifying stay at Langham Hotels. Please can you clarify if this means 600 Miles per night ? Are there any restrictions on the type of room ? How do I notify Skywards of the stay ? Look forward to hearing from you. Many Thanks!