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Amenity kits
Hi
I can't figure out the amenity kit policy, are there any rules or is it random? It seems that sometimes they are given, sometimes they have the contents distributed by the FAs in baskets and in some flights they are not available at all. I couldn't get a tooth paste today (had to throw it away before flight, depended on LY for that..) HS |
I already posted on this before..., This is really random,
I had two flight to same place this month, on both one we got kits, On the other the basket was going from one to another... I would like to believe this is due to shortage and not due to the fact EL-AL try to save money.... |
Originally Posted by ebzed
(Post 11937614)
I already posted on this before...
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In which class?C class?
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Originally Posted by LY777
(Post 11941107)
In which class?C class?
I meant the search for previous topics.. |
I've tried the new "Contact Us"/"My Applications" mechanics.
I did get a relatively prompt response. The response is received only by mail, in the "My Applications" tab you only see that the issue is closed, impossible to retrieve the question and answer. Subject Request Number Date Status Other 20091710791 20/06/2009 Closed The subject column says "Other" instead of the real subject. What's of interest to this discussion though is the actual answer: Thank you for contacting El Al Frequent Flyer club. Following an investigation, I discovered that in the past, business class kits were not distributed to European destinations for financial reasons. After speaking to our prestige customers who fly in business class they requested that we distribute the contents of the kit unpackaged since our customers do not require the entire kit but individual items. Therefore, it was decided to distribute the individual items from the kit to our passengers on board. Always at your service, Frequent Flyer Club. ELAL Israel Airlines Ltd. Did any of you request that the contents of the kit will be distributed unpackaged because you don't need the entire kit? Cheers, HS |
Originally Posted by hitech_survivor
(Post 11957523)
I've tried the new "Contact Us"/"My Applications" mechanics.
I did get a relatively prompt response. The response is received only by mail, in the "My Applications" tab you only see that the issue is closed, impossible to retrieve the question and answer. Subject Request Number Date Status Other 20091710791 20/06/2009 Closed The subject column says "Other" instead of the real subject. What's of interest to this discussion though is the actual answer: Did any of you request that the contents of the kit will be distributed unpackaged because you don't need the entire kit? Cheers, HS I did not ask for this distribution but it does not bother me at all. As 99.99% of the time I only need 1 item or 2 at most. best ysmisc |
Originally Posted by LY777
(Post 11941107)
In which class?C class?
Originally Posted by hitech_survivor
(Post 11942980)
What do you mean?
I meant the search for previous topics.. You posted a thread about Amenity kits, and he asked which class of travel you were talking about, what did you not understand about his question? |
Originally Posted by clubman
(Post 11959857)
Come on, LY777's question is very clear.
You posted a thread about Amenity kits, and he asked which class of travel you were talking about, what did you not understand about his question? on not finding the box and clarified. I took the trouble to search your previous posts and found this: chill out! The OP is talking about an LY flight but even if he wasn't, there are ways of pointing people in the right direction instead of beeing rude |
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