Dave and Busters behavior
 

Ate at D&B for lunch in Milpitas yesterday, and went to leave to make an appointment, and there were employees stationed at the door who wouldn't let anyone leave. "We're sorry, we are not letting anyone leave because we have a missing child."

I have my own kids, so I could relate, so I hung around for a bit. After 20 minutes (other people had been waiting an additional 10 minutes), we were all itching to get out of there. After all, how could keeping people from leaving help locate the child? Also, it had been 1/2 hour and they had not called the police. I suggested to the employee that they call the police, as D&B could not keep the crowd from leaving, but perhaps the police could.

The employee insisted that he could keep us there himself. I let him know about "false imprisonment" and other potential issues, and he called the GM. The GM tried to tell us all we couldn't leave, and someone else mentioned false imprisonment and he eventually let us leave.

If I thought it would have helped for us to stay, I would have stayed, but I really don't get the point.

I hope the kid got found...

Great chocolate fondue, though!

Actually with the potential for it to be a crime scene it isn't a bad idea if you want to lok at it that way. Of course it doesn't help if they haven't called the police. But if the child was missing 20 mins chances are they would have been gone already.

Maybe I'm just a callous person (without kids), but I would not have waited even 5 minutes if they pulled this on me, and would have called the police to report false imprisonment if they insisted. What good is keeping me there? Am I going to walk out of there with a kid in my pocket?

The GM should contact his corporate lawyer if he thinks that's a valid policy. Even suspects in a questioning room have to be either arrested or released at some point.

Yeah-I would love to have been there.
Just try it :mad:

Why even discuss it with the manager? Why not just walk out the door?

Ditto. I would like to see him lay a hand on someone.

Dave and Busters probably has a Code Adam policy in place:

http://en.wikipedia.org/wiki/Code_Adam

Keeping the patrons inside may have overstepped the Code Adam rules a bit and they definitely need to retrain their employees.

Having said that, I'm wondering why the parent or another patron didn't just call 911 if there seemed to be a frantic search for a missing child?

I would have, if they had not relented. But I didn't want to seem uncaring, and I wouldn't have been in danger of missing my appointment until then. I also would have liked to know that the kid was okay, so I waited until I really had to leave. I did say, "You can search me for the kid if you want," but that was not received well.

Too bad no one took this course of action, as it would have killed two birds with one stone. The cops could have put an end to the false imprisonment AND worked to track down the missing child. Waiting 20-30 minutes to report such an episode is ridiculous. If the child was indeed abducted, all that does is give the perpetrator(s) a 20-30 minute head start. Awful on all fronts.

I would have called 911 for them - either its an emergency or its not. If it's an emergency and the kid is "gone", then the cops should be called but it shouldn't take them 30 minutes to figure it out one way or the other.

i see the term false imprisonment thrown all over these forums. it is not false imprisonment to keep people for a reasonable period of time to investigate a potential problem. a half hour is hardly a substantial period of "imprisonment". i agree the police should have been called as soon as possible to deal with the idea a child might be missing but to call the police to claim false imprisonment is just silly. i myself would have calmly walked out the door telling management they would be free to take my plate number if they thought it necessary.

A private party can't hold you without placing you under citizens arrest (which would place the business lined up for potential lawsuit) - except in the state of NC where a private person can detain you if they suspect you of a felony.

This very much meets the exact definition of false imprisonment.

absolutely not true...if i am a shop keeper and i suspect you pocketed a twix bar i have every legal right to take you in the back and question you before calling authorities. i do not, however, have the right to hold you for a substantial period of time without cause. only the worst ambulance chasing attorney would side with the people in the dave and buster situation. a half hour of questioning to possibly find a missing child would most definitely fall under reasonable detainment. a citizens arrest is only permitted if a felony has taken place. you cannot arrest someone for jaywalking. false imprisonment is a misdemeanor so citizens arrest does not apply.

The annotated code of my state would classify this as misdemeanor false imprisonment, as there was no evidence that any specific individual should be restrained from leaving the facility, and definitely no indication 100 (or however many were present) were complicit - in fact, D&B wasn't even sure there was a problem when they were curtailing movements . . .

That said, I would have used the Blackberry to look up the non-emergency number for the police and let them know of both situations (child missing with slow response by staff and restraining customers).

On the Twix example above - questioning an individual would only be allowed if there was a reason to suspect shoplifting; eating lunch at a restaurant doesn't make one a "suspect" who can be detained in a missing child instance where ideally no crime has been committed. One cannot question all current customers because someone previously stole a Twix bar from the store . . .

This sounds so wrong - IANAL and have no basis but there is no way I'd assist you here and all I see happening is you being charged with assault. As I see your example, I'd say no and not go anywhere but towards the door. You attempt to in any way touch me to stop that progress and delay in contacting the police, as well? I do believe I get a little settlement out of that encounter .... I don't recommend you following your own advice unless you want to be on the wrong end of the courtroom. You would certainly be found guilty of assault at a minimum for your hands and any force to my person.


Back on the topic of DiningBuzz - I really don't care for D&B's food, but don't mind a bit of time every now and again with the games.