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Originally Posted by BamaVol
(Post 24421274)
That's an excellent suggestion.
I hate a server coming to the table and telling me what he had for dinner or what his favorites are. My taste and preferences are probably different. Maybe I'm even allergic to his favorite meal. I also despise being told "great choice". It just comes off as he's full of crap. And, just my observation here, it's always the male servers that do this. |
Originally Posted by ou81two
(Post 24498254)
Anyone who eats at Outback deserves the terrible food they're served is probably more accurate.
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I think there's a huge difference depending on what restaurant you're at. Clearly, if you're in a restaurant staffed by college kids, I'd probably take their suggestions with a grain of salt.
If you're at a fancy place I'd be more inclined to listen to the server and discuss options. Obviously I'm not going to blindly follow the recommendation thinking the server knows what my tastes are, but you can ask questions to get an idea if you may like the dish. |
Originally Posted by BamaVol
(Post 24421274)
I also despise being told "great choice".
Validation from complete strangers in positions of service - it makes my day. A very cheap thrill, at least I can say that. :cool: |
Originally Posted by pilotalan
(Post 24462132)
At nicer restaurants, especially ones that are relatively unique, AND with an experienced server, we have had good luck asking the server to build us a meal with the appetizers and entrees that best reflect what the restaurant does best.
Often something like "if someone were to only have one chance to dine here, what items reflect what this place is and what the chefs are all about?" You see the server's eyes light up, and they ask you questions about what you like and don't like. If the server mumbles or looks confused, then we change directions and order from the menu. We've had some really great and unique meals that way.... I worked as waitstaff in medium-end dining while in college, and completely echo the posts, which seem to be from people in the industry, that serves are incented to sell certain dishes, whether overstock or high margin, and the prize can be substantial. So I would take a cautious view of this tactic at restaurants of that ilk. I have not seen quite the same at higher end restos, and I replied to comment primarily because the OP does something almost exactly like the script I use (which people that work with/for me have heard over too many business dinners) which is asking to talk to the FOH (front of house) Manager on duty, introducing myself, indicate I'm either on a business dinner or eating there to evaluate for a high end business dinner in the immediate future, and ask "if I've never eaten here before, and my coming back depends on this meal, what are you/your chef particularly proud of on the menu that you think your customers enjoy most frequently". At a nice place, I'm willing to gamble that steering me to an entree a few dollars more isn't really going to impact as much as having a business person direct traffic & revenue there, and that 'eyes light up' the OP refers to, is the indication of whether the place is the right fit for that. Is much like going to a good sushi place, sitting at the bar, and asking a few questions, and if the place seems legit, just tell the chef to feed me omekaze and place myself in their hands. Most people *want* to do a good job and be appreciated, and giving someone who often doesn't have it the opportunity to be creative and express themselves, whether chef or server, has almost always resulted in great memorable meals, both from the food and the conversations throughout the meal. |
I'm still at a loss to understand why someone intelligent and successful enough to be able to afford to eat at a high-end restaurant would have the slightest interest in the views of a server as to the merits or otherwise of what's on the menu.
If a server steers a diner away from a particular dish then what is it doing on the menu in the first place ? And if a server ever gushes about a particular dish to me and I ask why the answer is almost invariably " I had it myself and it was great." Really ? I had liver and onions last night and it was really great but hey, not everyone is into offal or onions or gravy. Over-bearing, presumptuous and intrusive are what really tick me off about some wait staff. |
I'm still at a loss to understand why people have such strong reactions to the notion of a server's recommendation. I take people's advice on what to see and do in places I haven't been to, movies to see, music to listen to, why not food to eat?
I also don't understand what intelligence or success have to do with anything. Firstly, they're not requirements to eating anywhere and secondly, a hallmark of intelligence is knowing when to ask for help. Or at least to not be dismissive of the idea of it. |
Originally Posted by Clint Bint
(Post 25260122)
I can understand a child needing help reading a menu but to see an adult ask a server if they think they'd like a certain dish ... :rolleyes:
I almost always ask regarding wine. After we select food I typically ask the waiter/sommelier for suggestions in a certain price range which I tell them. This is very much the case at higher end restaurants. One of the things you pay for at high end restaurants is the knowledge and skill of the people working there. I am not a child. I just recalled my favorite experience of letting the people at the restaurant make a choice. It was my first time at Taillevent in Paris back in the 90's. The maitre de came over as we were ready to order desert. I confessed to being unable to decide over the many choices. He asked if I liked chocolate. I told him I "adored" chocolate. He said he would ask the pastry/desert chef to make a sampler of all of their deserts containing chocolate for me. |
One of our favorite little places in Rome is like that. Never mind the menu. The waiter asks you what you like, what you are in the mood for, consults with the chef, and out comes a unique dish prepared specifically for you.
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Originally Posted by ysolde
(Post 25261085)
One of our favorite little places in Rome is like that. Never mind the menu. The waiter asks you what you like, what you are in the mood for, consults with the chef, and out comes a unique dish prepared specifically for you.
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Originally Posted by ysolde
(Post 25261085)
One of our favorite little places in Rome is like that. Never mind the menu. The waiter asks you what you like, what you are in the mood for, consults with the chef, and out comes a unique dish prepared specifically for you.
1) This was actually in Rome as well. We were at place off the tourist path and they had a special that sounded really good. They also had carbonara which is probably my favorite pasta dish if done right. I asked the waiter which he would recommend and explained my reasoning. Obvious answer, we'll give you half of each so you can try them both. And both were great. 2) I was at a highly recommended Indian restaurant in DC. I was asking the waiter for suggestions and he asked me how much experience I had with Indian food. I told him quite a bit, mostly in London but also several trips to India. He said they had a dish that night that was not on the menu and that based on the things I was interested in he thought I would like it. I told him to go for it and it was fantastic. 3) Cibreo in Florence. This place is different in that they don't have menus. The person working with your table, the night we were there it was the owners wife, comes out and sits down at your table and tells you the options for each course and discusses them with you. Then you choose, but in this case with a lot of input the waiter. One of the best meals I have ever had. |
New restaurant in Cincinnati, the wait listened to me order then told me that the appetizer I ordered was actually rather large considering the main that I wanted. I asked which were smaller appetizers and he suggested one I liked. Good service. He got a better than average tip.
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Originally Posted by gungadin
(Post 25262509)
New restaurant in Cincinnati, the wait listened to me order then told me that the appetizer I ordered was actually rather large considering the main that I wanted. I asked which were smaller appetizers and he suggested one I liked. Good service. He got a better than average tip.
Why not just politely thank him for his advice and eat a smaller portion of that appetizer and leave the rest ? |
Originally Posted by CMK10
(Post 25259242)
I'm still at a loss to understand why people have such strong reactions to the notion of a server's recommendation. I take people's advice on what to see and do in places I haven't been to, movies to see, music to listen to, why not food to eat?
I think what Clint is saying, a bit more bluntly, is they are employed because of their service skills not their ability to make dining recommendations. |
Originally Posted by bensyd
(Post 25263929)
Have you ever asked the guy selling you the movie ticket for advice on what to see? Asking a waiter's opinion is no different imo. You haven't the faintest idea what their personal taste is so their opinion may be totally off base to what you want. It is also possible that the person serving you has no interest in food and works their to pay the bills. I'm with Clint. The only time I ever ask is if I can't decide between two dishes and I'll use their opinion as a coin toss.
I think what Clint is saying, a bit more bluntly, is they are employed because of their service skills not their ability to make dining recommendations. |
A server also has all the feedback from previous customers to draw on. That can be quite valuable.
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Originally Posted by MaxBuck
(Post 25264759)
At better restaurants, the wait staff will often have tasted the meals for the evening. That provides a good reason for asking about menu items, as the written descriptions can't be as complete as the oral commentary of someone who's experienced the dish.
I have to say that the veiled insults directed at those of us who sometimes seek guidance from waitstaff are a bit bemusing. If you don't want to ask, don't ask. And smugly assume yourself superior as a result, if that's what your ego requires.
Originally Posted by justforfun
(Post 25264849)
A server also has all the feedback from previous customers to draw on. That can be quite valuable.
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Originally Posted by MaxBuck
(Post 25264759)
At better restaurants, the wait staff will often have tasted the meals for the evening.
You haven't the faintest idea what their personal taste is so their opinion may be totally off base to what you want. It is also possible that the person serving you has no interest in food and works their to pay the bills.
Originally Posted by MaxBuck
(Post 25264759)
I have to say that the veiled insults directed at those of us who sometimes seek guidance from waitstaff are a bit bemusing. If you don't want to ask, don't ask. And smugly assume yourself superior as a result, if that's what your ego requires.
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Gentle but direct reminder for all: Per the FlyerTalk Rules,
As with any large community, the quality of your experience depends upon the goodwill, consideration and civility of everyone. While participating here, you are expected to be respectful and helpful. cblaisd, Co-Moderator Dining Buzz |
Originally Posted by MaxBuck
(Post 25264759)
I have to say that the veiled insults directed at those of us who sometimes seek guidance from waitstaff are a bit bemusing. If you don't want to ask, don't ask. And smugly assume yourself superior as a result, if that's what your ego requires. Like you say,it's all a matter of personal preference which is what the OP was inquiring about. FWIW my son has just headed off for an evening shift at a hotel restaurant where he's working to help pay his way through university.His view on this is that people are fairly evenly divided between those who know what they want and others who can generally be persuaded to order whatever it is the hotel is trying to push. |
Originally Posted by Clint Bint
(Post 25265880)
So what you're saying is that if a person isn't interested in the opinion of the wait staff and prefers not to ask they're assuming themselves to be superior because their ego requires it ?
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Originally Posted by MaxBuck
(Post 25272436)
You're the one who suggested those of us who do ask for waitstaff opinions are "children," so yeah, I think ego might be entering into it.
It wasn't and it isn't. You're perfectly entitled to seek whatever opinion you wish from a server but I presume you respect someone else's personal preference not to. Hey,in the scheme of things it ain't that important. Why,even tonight,I asked a waitress trying to push me some " line-caught " cod exactly when the cod took the bait. She didn't know and I suspect she didn't even know how to determine whether the fish was swimming in water within the last few days or caught and frozen in a net by a giant Spanish trawler off the coast of Iceland six months ago. It's why I have no interest in their opinions. |
Originally Posted by Clint Bint
(Post 25272888)
If I may say so I think you're misjudging someone else's opinion as a personal attack on the way you conduct yourself in a restaurant.
It wasn't and it isn't. |
I'm retired but drive a car rental shuttle 2 days a week. The most dreaded question I get is " where is there a good place to eat". Because my 02 may be far different from theirs.
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Originally Posted by MaxBuck
(Post 25272957)
Fair enough; truce! Let me suggest, though, that the way you've expressed yourself on this thread makes that misinterpretation an easy one to make.
I'm not sure a truce is really necessary because my views were never intended to be offensive in the first place but let's draw a line and move on. Now,waiters filling up my wine glass when I haven't asked them to REALLY gets my goat !!! |
Originally Posted by coachrowsey
(Post 25272988)
I'm retired but drive a car rental shuttle 2 days a week. The most dreaded question I get is " where is there a good place to eat". Because my 02 may be far different from theirs.
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Originally Posted by BamaVol
(Post 25274311)
I hosted a small audit team this week. One asked me for a recommendation. Before I made one, I asked a lot of questions. Turns out she was looking to avoid traffic and was fine with fast casual chain dining. So instead of a recommendation, she got directions to Outback and Olive Garden.
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Originally Posted by Clint Bint
(Post 25273818)
... waiters filling up my wine glass when I haven't asked them to REALLY gets my goat !!!
I think I'm seeing a pattern here - clearly I'm much luckier than you in finding competent waitstaff! |
Originally Posted by MaxBuck
(Post 25275721)
I've always found the simple line, "I'll take care of the wine service from here, thanks" to work perfectly in avoiding this problem, voiced right after the bottle is uncorked. A single repetition may be necessary if the wine is opened by a sommelier rather than the waiter, though in my experience the word is usually passed along.
I think I'm seeing a pattern here - clearly I'm much luckier than you in finding competent waitstaff! I like US waiters quite a lot - all brisk efficiency and Hi what can I get you to drink. Regarding the wine I've had waiters who've taken the suggestion that I handle it myself as a personal affront and one,memorably,who insisted loudly that it was HIS job.I disabused him of that notion even louder. |
Originally Posted by coachrowsey
(Post 25272988)
I'm retired but drive a car rental shuttle 2 days a week. The most dreaded question I get is " where is there a good place to eat". Because my 02 may be far different from theirs.
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Originally Posted by darthbimmer
(Post 25290617)
My response in a situation like yours would be "Well, I'm a big fan of <food type> and for that I really enjoy <local restaurant>." That way you offer a concrete, helpful suggestion without committing yourself to a lengthy conversation starting with, "Well, what do you like?"
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Originally Posted by ou81two
(Post 24457128)
Restaurants really don't work like that. There's no screaming magic deal from a steak supplier. They're getting things from large food distribution channels. It's not like the Manager's Special part of your grocery story.
I used to shop at a wholesale (but open to the public) place in the meat district. Their prices could vary a lot; e.g. brie was usually around $2.50/lb. One day I came in and saw a pile of it with a sign "Brie: $1/lb". So I asked the owner what was wrong with it, and he replied "it's ripe." I wouldn't be surprised if a number of restaurants had specials involving brie that day. |
Originally Posted by MaxBuck
(Post 25254654)
Although it's somewhat embarrassing to admit, I love being told that.
Validation from complete strangers in positions of service - it makes my day. A very cheap thrill, at least I can say that. :cool: |
Waiters are essentially sales people who work on commission. So when you ask "what do you recommend" it's like asking a car salesman what do you recommend. The answer will always be something expensive and with a high markup.
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Originally Posted by KoKoBuddy
(Post 25498745)
Waiters are essentially sales people who work on commission. So when you ask "what do you recommend" it's like asking a car salesman what do you recommend. The answer will always be something expensive and with a high markup.
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Originally Posted by sethb
(Post 25498999)
Except when it isn't.
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Originally Posted by sethb
(Post 25498999)
Except when it isn't.
Like many other exchanges in every day life, you make a snap judgment on whether or not to trust someone. I try to be somewhat specific when asking for a recommendation and I've generally been happy with the results. I'm never shy about mentioning budget if appropriate (it doesn't matter if the 'best' wine in the house is a bargain at $300/bottle, it's not in my budget). |
Originally Posted by chollie
(Post 25499214)
+1
Like many other exchanges in every day life, you make a snap judgment on whether or not to trust someone. I try to be somewhat specific when asking for a recommendation and I've generally been happy with the results. I'm never shy about mentioning budget if appropriate (it doesn't matter if the 'best' wine in the house is a bargain at $300/bottle, it's not in my budget). Same with food recommendations. |
Sure there are the exceptions to the rule. But generally speaking when someone's income is commission based, they will recommend the expensive item over the cheap item.
Do a little experiment. Next 10 times you dine out, ask what do you recommend. Then look at where in the cheap-expensive line the recommendation falls. I'll bet good money 8/10 times it will be in the top 25%. |
Originally Posted by KoKoBuddy
(Post 25499477)
Sure there are the exceptions to the rule. But generally speaking when someone's income is commission based, they will recommend the expensive item over the cheap item.
Do a little experiment. Next 10 times you dine out, ask what do you recommend. Then look at where in the cheap-expensive line the recommendation falls. I'll bet good money 8/10 times it will be in the top 25%. Maybe I just shop/eat/drink at establishments that offer better service. Maybe I'm just lucky. But I don't think servers immediately jump to the most expensive item on the menu (or even one of the most expensive items). Restaurants thrive on repeat guests and referrals. Good servers don't jeopardize that. |
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