Second Bag Fee Rebate Program
Not sure if this has been posted... Searched but did not fine..
Second Bag Fee Rebate Program On April 9, 2008, we announced that we would begin charging $25 for a second checked bag effective for all travel on or after May 5, 2008. Although this fee applied to all passengers regardless of when they purchased their ticket, we have made a business decision to offer those passengers who purchased tickets prior to April 9, 2008 for travel after May 5, 2008, a rebate of this fee. ---- Check Your Eligibility ----- File online rebate form ----- Second Bag Fee Rebate Program On April 9, 2008, we announced that we would begin charging $25 for a second checked bag effective for all travel on or after May 5, 2008. Although this fee applied to all passengers regardless of when they purchased their ticket, we have made a business decision to offer those passengers who purchased tickets prior to April 9, 2008 for travel after May 5, 2008, a rebate of this fee. If you are a customer who paid for a second bag, either on your departure and/or your return flight and your ticket was purchased prior to April 9, 2008, you will need to complete the online form to request a rebate. (This form must be filled out for each ticketed passenger). It will help to have certain information handy before you fill out the form. We will need this so we can determine if you are eligible for this rebate. Required areas will include: Passenger Name Passenger Address Baggage receipt number Date fee paid Departure date Airport location Flight number Form of payment Email address Skymiles number Here are two examples of where you will find most of the information needed: Sample Receipt from check-in Desk: Sample Receipt from Email: |
Originally Posted by stevenryals
(Post 10928928)
Not sure if this has been posted... Searched but did not fine..
Second Bag Fee Rebate Program On April 9, 2008, we announced that we would begin charging $25 for a second checked bag effective for all travel on or after May 5, 2008. Although this fee applied to all passengers regardless of when they purchased their ticket, we have made a business decision to offer those passengers who purchased tickets prior to April 9, 2008 for travel after May 5, 2008, a rebate of this fee... |
Yes this was posted months ago.
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Originally Posted by andymo99
(Post 10930004)
Not really a business decision. This was mandated by some government agency. I think it should be automatic, rather than making pax ask for it. Most won't know about this process.
Anyone who pays this charge should bring in coins to pay for it. True, the frontline agents aren't the ones who implemented this charge but they are part of the organization and if enough people do it, it will get to the top pretty quickly. |
Originally Posted by fti
(Post 10930484)
Anyone who pays this charge should bring in coins to pay for it.
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