"Null" error message
Sep 23, 2006 | 3:53 pm
#1
Original Poster
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
"Null" error message
I got the following message trying to book MSY-ATL-MLB-ATL-MSY over thanksgiving:
It doesn't make any sense. Any help?
Error The flight(s) you have chosen from Melbourne, FL (MLB) to New Orleans, LA (MSY) connecting through null are not available as a connection. Enter your origin and destination cities along with your travel dates or try selecting other connecting flight(s).
It doesn't make any sense. Any help?
Sep 23, 2006 | 4:02 pm
#2
Join Date: Jul 2006
Location: Someplace in Florida
Programs: SPG Plat
Posts: 570
Is the error on every flight your choose?
Sep 23, 2006 | 4:11 pm
#3
Join Date: Dec 2002
Location: BOS & FLL
Programs: DL FO,Starwood Gold, Hertz 5*, National Executive, Nexus & Global Entry
Posts: 1,161
This probally is an invalid connection, (maybe due to Journey Control?). Try breaking up the segments
Sep 23, 2006 | 4:15 pm
#4
Join Date: Jul 2006
Location: Someplace in Florida
Programs: SPG Plat
Posts: 570
t could have been a computer problem too. I got an error message on a different Delta site earlier today with the word "null" in it also. I tried again a few minutes later and it worked.
Sep 23, 2006 | 5:29 pm
#5
Original Poster
Join Date: Dec 2005
Location: Hopefully on a plane...
Posts: 6,580
Originally Posted by s25843
This probally is an invalid connection, (maybe due to Journey Control?). Try breaking up the segments
The SMS agent had the same reaction. She could see T available across the board but couldn't get that flight to work. She went all the way to the last screen (so did I) and then it'd error on her. :-(
Sep 23, 2006 | 9:06 pm
#6
Join Date: Dec 2002
Location: BOS & FLL
Programs: DL FO,Starwood Gold, Hertz 5*, National Executive, Nexus & Global Entry
Posts: 1,161
Originally Posted by WBurcham
that's the thing... the segments are broken.
The SMS agent had the same reaction. She could see T available across the board but couldn't get that flight to work. She went all the way to the last screen (so did I) and then it'd error on her. :-(
The SMS agent had the same reaction. She could see T available across the board but couldn't get that flight to work. She went all the way to the last screen (so did I) and then it'd error on her. :-(
Ive been hit with the error when booking BOS-FLL-MCO-FLL-BOS. Up until April of this year, I was able to book it fine, but, I get hit with that error every once in awhile now.
Sep 25, 2006 | 2:44 pm
#7
Join Date: Dec 2004
Location: Ireland, UnderH20, AUA, Brooklyn
Programs: Delta Charter KM, DM180, RW, DM, SC, SkyBonus; HH Diamond, IHG Plt Amb, Global Ent, TWIC
Posts: 2,191
I've been seeing that a lot lately. However, the CSR has been able to book it with no problem. For a charge, of course.
The last time gave me ATL as a null connection.
The last time gave me ATL as a null connection.
Jan 4, 2007 | 9:47 pm
#8
Join Date: Jul 2003
Location: Toronto
Programs: AC, AA, DL, UA
Posts: 1,604
A new one in this vein today:
I tried to place a SkyMiles award redemption on hold but instead get a page with the Delta banner and SkyMiles account summary that had been appearing on every page, and the word "null." A small popup window goes up and quickly disappears. This happens with both Firefox 2 and IE7.
Any suggestions?
I tried to place a SkyMiles award redemption on hold but instead get a page with the Delta banner and SkyMiles account summary that had been appearing on every page, and the word "null." A small popup window goes up and quickly disappears. This happens with both Firefox 2 and IE7.
Any suggestions?
Jan 4, 2007 | 11:11 pm
#9
Join Date: Dec 2006
Location: MSY
Programs: DL PM, LY Silver
Posts: 520
I got the following message trying to book MSY-ATL-MLB-ATL-MSY over thanksgiving:
It doesn't make any sense. Any help?
Error The flight(s) you have chosen from Melbourne, FL (MLB) to New Orleans, LA (MSY) connecting through null are not available as a connection. Enter your origin and destination cities along with your travel dates or try selecting other connecting flight(s).
It doesn't make any sense. Any help?
Jan 5, 2007 | 1:54 am
#10
Join Date: Aug 2004
Location: Atlanta
Programs: POS, Delta Skymiles, IC Plat Amb., Hilton Gold, SPG gold
Posts: 1,619
india told me you just have to keep trying
he didnt seem to understand what a null error was - kept saying to me "what is the error"
he didnt seem to understand what a null error was - kept saying to me "what is the error"