I just read through this to catch up.

BruceB is claiming a BOS-ATL K fare is $204? I've been visiting family on this route for years. I would say a normal ULT fare is $204. Never a K less than $250-$300.

Best I can seem to find right now is $384. Where are these numbers coming from? At that price difference it is almost 2/1.

It's worse down south. I checked on fares, CAE-LAS, for Feb6. A T is 463.50 while a K is 779.50. That's only 68% more. The K fare was about 450-500 just 2 months ago.

Bruce, I can't see how the changes to the DL FF programs is, as Patrice Miles puts it, a vaule to your "most valued customer". I flew 6 legs with DL last week and under the old program i would have earned 7602 miles and under the new program i earned 5857 miles. I flew 3 "B" fares, 2 "F" fares and 1 "Y" fare. Accoring to the new program i earned no less than 1.5 times 500 miles on any segment, still I earned less miles. I hate to say it but DL needs to wake up and see if they want to carry the Business Traveler or the Disney and Waterpark flyers. Yes Delta has extended me PM through 2004 but why would I want to fly DL? Makes more since to get comped at US or CO and use my PM benefits for redeeming my miles until they are used up!!


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Bruce B. Why should I pay more for less as a pm? Co is willing to comp me to plat and I can have a unlimted upgrades with the same time restriction as delta will have next year. I fly out of fll the low fare capital what is the point in spending more for less?

BruceB:

Is there any discussion going on about a fourth level? Or something like UA's Global Services level?

If there is it would be good to at least let us know it is being "discussed" or "considered" so we plan additional travel in hopes of attaining something that may get us somewhere closer to our old benefits. I know I'd sacrifce 50 - 100,000 miles off another carrier to stay with Delta the way I've been accustomed to flying.

My dad is a loyal Delta flyer with 1.4 million lifetime miles. He is now retired and only flies occasionally. Does he lose the "lifetime" status that he was so proud of?

Edited to correct errors. Sorry.

[This message has been edited by Colo1K (edited 01-14-2003).]

Just a note for those of you asking sincere (as opposed to rhetorical) questions on this thread: bruceb originally promised to take questions until 18 December.

He has in fact been back several times since then, but stated on 10 January:

If you are simply pursuing our discussion rhetorically, fine; I disagree that we should all shut up just because Delta is done discussing.

But if you sincerely want answers from official Delta minions (as opposed to the helpful lower-level employees who are still kind enough to post useful info to us ingrates), please write or e-mail Delta directly (and please post responses if you feel like it).

I do not believe you will get any more answers here.

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"Service" should be a noun, not a verb.
e-mail address under profile

Colo1K...what your dad received was lifetime Silver Medallion status...not Gold. I was sent a similar ID card/letter after my first million miles. FYI.
At any rate, tell your dad not to worry as all levels of Medallion have been gutted and more or less equalized.

Dupe

[This message has been edited by Cholula (edited 01-13-2003).]

Lex....Question for you....I have tried REPEATEDLY to find an email address for both Patrice Miles and Leo Mullins but to no avail...any advice....have sent numerous emails to the "customer Service" email address but, as you can imagine, have had no replies.....If you have an address for "someone of importance" at DELTA PLEASE POST IT HERE or email it to me so i can start sending my emails to someone that MAY care enough to listen.
Thanks

Everytime I read this thread, it just gets more frustrating.

Personally, I think if any of the Medallions that live in non-hub cities stay with Delta after this move...

Speaking as someone from MSP, where DL only has a few mainline aircraft per day to ATL and SLC, and only two to CVG, it just makes no sense for me to fly 50 RT a year to get GM status. And even then I'm sitting in the back while I'm on my way to everyone's favorite hub.. ATL.

I'd rather fly 50 RT on AA, get Plat, upgrade every once in a while on the lowest fare possible, and be comfortable in coach.

I just can't get over it. I suppose that this plan would be ok if Delta had a comfortable coach product and a decent alliance, but this is just absurd. And bruceb didn't answer the main question..

Given all the points I just mentioned above... WHY do I stay with DL? I can take every marketing-spin answer he provides and smash it to the ground as either irrelevant or incorrect.

But now bruceb is gone, and my move to AA is complete.

It's just so frustrating!

This morning, my visiting mother in law (who I like), age 70 from Dayton,Oh mentioned that she flew Delta from CVG rather then Southwest because she wanted to maintain her Silver status. I asked her if she knew about the changes to the program – and she hadn’t. (how many other seniors are going to be surprised at the end of the year!) I found this thread – printed the changes,(thank you for the links) and watched her anger grow – having lost the senior discounts and now the impossible goal of flying 50,000 real miles to get to the 25,000 needed to qualify for Silver again. She will fly 40,000+ real miles this year however she now knows Delta isn’t interested in her and her husbands combined 80,000 miles. In most business models they would be considered great customers. Hello Delta – guess where she and her husband are taking their future business – doesn’t anyone at the home office care?

bruceb,

Some members of this board have posted that their status has been upgraded presumably due to the promised MQM recalcs of last year's activity -- has this been officially completed for everyone? According to my recalc I should jump from FO to GM and two friends should go from GM to PM but none of us have seen a change in status posted to our accounts.

Why would amyone care if they can achieve a higher status faster in your new program when the new rewards of that higher status sucks? http://www.flyertalk.com/forum/mad.gif

A US cockroach started faxing receipts from tickets purchased on other airlines to US consumer affairs and a few marketing types after the US status mile fiasco last summer.

I'd suggest that such a tactic might get the attention of bruceb and company straightaway.


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Saving the world, one clue at a time.