FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Problem with complimentary upgrades (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2180605-problem-complimentary-upgrades.html)

Crossin Jordan Dec 17, 2024 7:32 am
Problem with complimentary upgrades
 
Over the last 3 or 4 weeks when purchasing main cabin seats I have been surprised at checkin to find myself not on the upgrade list.

Messaged DL each time to get added and was told I had opted out (?).
Last week I was smart and verified a few days ahead of time and sure enough was in the system as an opt out.

Checked my profile and verified automatic u/g request to F/DL one/premium select (domestic only) and decline u/g to comfort +. (However as aDM may select a comfort + seat after booking as is my option.)

Experts, any idea what is going on??

FlyingUnderTheRadar Dec 17, 2024 7:55 am
Similar issues have been reported with people being opted into C+ when it is unchecked. Sounds like IT went the other way.

WillBarrett_68 Dec 17, 2024 9:07 am
Originally Posted by Crossin Jordan (Post 36744226)
Experts, any idea what is going on??
software has bugs

GagaPilot Dec 17, 2024 10:48 am
Premium DL IT strikes again - dealt with a similar issue last night.

Dracarys Dec 17, 2024 10:51 am
Definitely sounds like a glitch.


All times are GMT -6. The time now is 12:30 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.