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-   -   2 Questions Flying Basic Economy with Delta--Seating-Baggage (https://www.flyertalk.com/forum/delta-air-lines-skymiles/2008900-2-questions-flying-basic-economy-delta-seating-baggage.html)

DoosanMan Feb 13, 2020 6:28 am

2 Questions Flying Basic Economy with Delta--Seating-Baggage
 
In a few weeks our family of 7 is flying to Central America on Delta. My children's ages are 7,9,12,14, and 16. Since I was buying seven tickets I opted for Basic Economy, but now I am doubting it a bit.

Question 1: What are the chances of getting seated together? The three oldest are likely fine sitting alone, but the two youngest girls need to sit with Mom or me. Will at least two groups of 2 tickets be together?
Question 2: I have a Delta Gold Amex credit card. I believe this lets me check in luggage free for my whole family. How does this process work? Do I do this when I online checkin the day before or what wait till we are at ticket counter at airport?

Thank you

DoosanMan Feb 13, 2020 6:36 am

Basic Economy Seating w Large Family Question
 
In a few weeks we are flying to Central America with our 5 children. SInce I was purchasing so many tickets I purchased Basic Economy. The three older children are likely fine wherever they get placed, but our 7 and 9 year old girls need to sit with Mom or myself. Will Delta somewhat book our group together? Do they do this for families?

I apologize for duplicate posts. The one was not showing up and I thoght I hadn't saved it. Admin can delete this one

DoosanMan Feb 13, 2020 6:38 am

How Does Checking Baggage w Delta Gold Card Work
 
Our family is flying in a few weeks and I have a new Delta Gold Amex card. I believe it allows me to check luggage for free. How does this work or what is the process? We are mainly taking carryons but will likely check a couple bags. thank you

btonkid12345 Feb 13, 2020 6:40 am

They will try, but not guaranteed. From Delta’s website:

”We realize that Basic Economy fares aren’t for everyone – including families traveling with children. While our Airport Customer Service team makes every effort to seat families with young children together regardless of ticket type, customers who need to be seated beside another person in their family are encouraged to select Delta's Main Cabin product that allows for seat selections and ticket changes.”

Or get online exactly at T-24 to try and select seats next to one another.

btonkid12345 Feb 13, 2020 6:42 am

Cross posting is not allowed. You literally just started a separate thread about question #1 [Moderators have been alerted].

The answer to question 2 can easily be found with a search of this forum or literally any DL page with the Amex waiver info on it.

DoosanMan Feb 13, 2020 6:42 am


Originally Posted by btonkid12345 (Post 32066777)
They will try, but not guaranteed. From Delta’s website:

”We realize that Basic Economy fares aren’t for everyone – including families traveling with children. While our Airport Customer Service team makes every effort to seat families with young children together regardless of ticket type, customers who need to be seated beside another person in their family are encouraged to select Delta's Main Cabin product that allows for seat selections and ticket changes.”

Or get online exactly at T-24 to try and select seats next to one another.

Ok, I will try that. In the past flying alone that didn't work for me, but I'll give it a try again. Thank you

DoosanMan Feb 13, 2020 6:43 am


Originally Posted by btonkid12345 (Post 32066785)
Cross posting is not allowed. You literally just started a separate thread about question #1 [Moderators have been alerted].

The answer to question 2 can easily be found with a search of this forum or literally any DL page with the Amex waiver info on it.

Yes, it was an honest mistake and I asked the admin in the previous post to delete already.

btonkid12345 Feb 13, 2020 6:44 am


Originally Posted by DoosanMan (Post 32066786)
Ok, I will try that. In the past flying alone that didn't work for me, but I'll give it a try again. Thank you

Were you leaving ATL? Did you call at T-24 and ask the agent to select the seats for you?

If it didn’t work in the past, and these two need to be seated with you - why didn’t you buy them Main Cabin tickets? Just for the 7 and 9 year old plus 1 parent.

btonkid12345 Feb 13, 2020 6:46 am


Originally Posted by DoosanMan (Post 32066790)
Yes, it was an honest mistake and I asked the admin in the previous post to delete already.

Thank you.

For #2 you just show your DL Amex at check in. Don’t try to add bags during online check in or anything like that. Just go to check in counter/bag drop, show the card, inform the agent of the bag fee waiver; applies to you and up to 8 others traveling with you

btonkid12345 Feb 13, 2020 6:50 am

I answered this in your other thread on this subject. Go to the check in counter/bag drop and don’t attempt to pay for bags online.

FlyerWx Feb 13, 2020 7:00 am


Originally Posted by DoosanMan (Post 32066731)
Question 2: I have a Delta Gold Amex credit card. I believe this lets me check in luggage free for my whole family. How does this process work? Do I do this when I online checkin the day before or what wait till we are at ticket counter at airport?
Thank you

To add on to what others have said, if you bought your ticket with the Gold Card, you may not even have to show the credit card at check in to get the free bag. At least that's my experience.

Lyaec350 Feb 13, 2020 7:14 am


Originally Posted by DoosanMan (Post 32066731)
My children's ages are 7,9,12,14, and 16. Since I was buying seven tickets I opted for Basic Economy...The three oldest are likely fine sitting alone, but the two youngest girls need to sit with Mom or me.

Just to recap: Your kids need to sit next to you but you knowingly purchased tickets that do not allow advance seat selection (and warn you of this in about 5 places before purchase).

Typically the last 1-2 rows of coach (those terrible seats by the lavs way in the back of the plane, that don't recline) are saved for situations like this. Maybe you'll get them. Maybe not.

Maybe next time consider paying for a service that you need and not acting helpless at the last minute? I wanted to save a few $$$$ on my next flight so I bought Main Cabin, but now I'm worried I won't have the legroom I need. Anybody think it would be reasonable for Delta to just give me First?

Cledaybuck Feb 13, 2020 7:56 am


Originally Posted by Lyaec350 (Post 32066902)
Maybe next time consider paying for a service that you need and not acting helpless at the last minute? I wanted to save a few $$$$ on my next flight so I bought Main Cabin, but now I'm worried I won't have the legroom I need. Anybody think it would be reasonable for Delta to just give me First?

Isn't that the basis of half the posts on this site (will I get my upgrade?)

If I were the OP, I wouldn't worry. I would think the chances of getting seven seats scattered throughout the plane are pretty small. My one experience with BE was my 9 year old son and I were given two seats together in the second to last row.

Lyaec350 Feb 13, 2020 8:32 am


Originally Posted by Cledaybuck (Post 32067118)
Isn't that the basis of half the posts on this site (will I get my upgrade?)

Upgrades due to medallion status are a published and defined benefit of the loyalty program. Seat selection on BE fares is a clearly stated exclusion, as are upgrades in fact. I'd have the same comment for someone booking a BE fare and then asking if they should be placed on the upgrade list.

MSPeconomist Feb 13, 2020 8:46 am


Originally Posted by btonkid12345 (Post 32066777)
They will try, but not guaranteed. From Delta’s website:

”We realize that Basic Economy fares aren’t for everyone – including families traveling with children. While our Airport Customer Service team makes every effort to seat families with young children together regardless of ticket type, customers who need to be seated beside another person in their family are encouraged to select Delta's Main Cabin product that allows for seat selections and ticket changes.”

Or get online exactly at T-24 to try and select seats next to one another.

This, and ages 7, 9, 12, 14, and 16 are NOT "young children." Presumably even the 7 year old is seated far away from parents for many hours in school. I wouldn't expect that your DESIRE to get seats together will generate much sympathy since you CHOSE to buy basic economy and the rules (which should apply to your family too) are clear.


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