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-   -   24 hour free cancellation policy include changes? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1995324-24-hour-free-cancellation-policy-include-changes.html)

skiflyer Nov 13, 2019 8:51 am

24 hour free cancellation policy include changes?
 
I can't find information on Delta's site about making changing during the risk free 24 hour cancellation period. Do they allow free changes during that period of time or does the flight need to be cancelled and rebooked?

flyerCO Nov 13, 2019 8:53 am

They'll rebook. Keeps money with them..

MSPeconomist Nov 13, 2019 8:53 am

Officially it needs to be cancelled and rebooked, based on current inventory availability and currently applicable fares. However, many phone agents will just make changes, especially if doing so is faster and easier.

flyerCO Nov 13, 2019 8:56 am


Originally Posted by MSPeconomist (Post 31732460)
Officially it needs to be cancelled and rebooked, based on current inventory availability and currently applicable fares. However, many phone agents will just make changes, especially if doing so is faster and easier.

Of course, that is what rebooking involves. However it doesnt require getting a refund, you can simply exchange the ticket.

skiflyer Nov 13, 2019 9:08 am

deleted

skiflyer Nov 13, 2019 9:11 am


Originally Posted by MSPeconomist (Post 31732460)
Officially it needs to be cancelled and rebooked, based on current inventory availability and currently applicable fares. However, many phone agents will just make changes, especially if doing so is faster and easier.

OK, now I understand. I was hoping I would be able to make the change online.

mrwhizzard Nov 13, 2019 10:01 am


Originally Posted by skiflyer (Post 31732527)
OK, now I understand. I was hoping I would be able to make the change online.

I'm not sure whether it always works this way, but I have previously changed my flight online (using the "Modify Flight" button on the "Manage My Trip" page) within the 24 hours without being charged a change fee.

tearex Nov 13, 2019 10:12 am


Originally Posted by skiflyer (Post 31732527)
OK, now I understand. I was hoping I would be able to make the change online.

You can make some changes online.

jrl767 Nov 13, 2019 2:25 pm

in my experiences (last one maybe early this summer), attempting an online change for a domestic flight within 24 hours (and occasionally within 24 minutes) has always resulted in a screen showing a $200 change fee ... cancel/rebook new PNR has always processed w/o fee


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