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-   -   Improvements to Partner Travel with AF,KL,VS,AM, KE and WS (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1986075-improvements-partner-travel-af-kl-vs-am-ke-ws.html)

ClipperDelta Sep 5, 2019 2:08 pm

Improvements to Partner Travel with AF,KL,VS,AM, KE and WS
 
Didn't see this mentioned yet but DL just rolled out a few real improvements to the partner/code-share experience - with ability to check-in for partner-operated flights on the Delta app or at delta.com, as well as the ability to choose seats on some partner-operated flights directly through the Delta App or on delta.com...

https://news.delta.com/five-ways-del...rline-partners

- Check-in is now available through Delta digital channels on AF, KL and VS-operated flights
- We can also now select seats on AF, KL, VS, AM, KE and WS-operated flights! (this to me is HUGE) through delta.com or FlyDelta App...It looks like you can even do it on the short-haul intra-Europe flights on KL and AF...and in all classes of service. I have an AF-operated flight this month and was able to change my seat online through the DL app today...

Zorak Sep 5, 2019 2:47 pm

Is there a new app version that enables this? I'm on Android, app version 4.19.1 (June) and still get the "Oops" message trying to select seats on CDG-LIS. The funny thing is I can select seats on the JFK-CDG segment in the same itinerary, but that's nothing new either, I did that months ago.


https://cimg7.ibsrv.net/gimg/www.fly...7d502e4c03.jpg

mnbp Sep 5, 2019 2:51 pm


Originally Posted by Zorak (Post 31494737)
Is there a new app version that enables this? I'm on Android, app version 4.19.1 (June) and still get the "Oops" message trying to select seats on CDG-LIS. The funny thing is I can select seats on the JFK-CDG segment in the same itinerary, but that's nothing new either, I did that months ago.


https://cimg7.ibsrv.net/gimg/www.fly...7d502e4c03.jpg

The press release says:

An industry-leading initiative that enables Delta customers traveling on itineraries that include Air France and KLM flights to select free and paid-for seats during the booking process on the Fly Delta app or on delta.com. Customers traveling with Aeromexico can also select complimentary and paid-for seats after the booking process.
So, I guess it's not quite "there" yet.

Zorak Sep 5, 2019 2:52 pm

Thanks, missed that detail while skimming :o

divrdrew Sep 5, 2019 5:44 pm

I assume that's only for DL ticketed codeshare flights? I have an upcoming flight on Virgin booked on VS stock. Can I manage that flight on the DL app?

manacit Sep 5, 2019 6:31 pm

I wonder when this actually was released - I booked SEA-AMS-CPH and PSA-AMS-SEA a couple of weeks ago and I've been able to pick seats (including KLM's intra-EU preferred seats) on both of the non-US legs. I'd wondered if that was a recent fix, as I remember not being able to do that a few months ago.

WDE76 Sep 5, 2019 6:58 pm

Hopefully they’ve improved the chances of actually getting the seats you’ve reserved. On last three itineraries booked paid Business/Upper Class (as GM] with partner carriers (AF/VS booked as Delta flights), seats reserved many months in advance have been “mysteriously” reassigned a few days prior to flight. Post flight follow-up only results in finger pointing between carrier flown and Delta.

gitismatt Sep 5, 2019 9:42 pm


Originally Posted by manacit (Post 31495297)
I wonder when this actually was released - I booked SEA-AMS-CPH and PSA-AMS-SEA a couple of weeks ago and I've been able to pick seats (including KLM's intra-EU preferred seats) on both of the non-US legs. I'd wondered if that was a recent fix, as I remember not being able to do that a few months ago.

I think they've been talking about it for a few months. I remember reading an article somewhere about how all ST airlines now have certain abilities to access all other ST reservations and rebooking. I presume this is part of that functionality with all of the systems playing more nicely together. sorry so vaguely worded, I don't remember all of the details

flyerCO Sep 7, 2019 5:16 pm

This was done (and I believe discussed) a few months back.

I'm curious if this helped with my recent IRROPS rebooking (discussed in my thread Good Recovery). There was zero pushback booking me from PHX/SEA/NRT/SIN to PHX/SLC/AMS/SIN.

MarkCron Sep 9, 2019 2:52 pm

I can confirm that trying to select seats on a Delta ticketed, Delta flight number, Westjet operated flight (LAX-YVR) in a few weeks, the Delta website redirects to Westjet and I am able to select seats (even though it costs $13 for normal seats and $33 for exit row).
Any luck getting free seat selection as a DL PL on Westjet?

flyerCO Sep 9, 2019 5:16 pm


Originally Posted by MarkCron (Post 31507690)
I can confirm that trying to select seats on a Delta ticketed, Delta flight number, Westjet operated flight (LAX-YVR) in a few weeks, the Delta website redirects to Westjet and I am able to select seats (even though it costs $13 for normal seats and $33 for exit row).
Any luck getting free seat selection as a DL PL on Westjet?

They just started giving their own elites free seat assignments in advance. Before they got a voucher for 4 free picks a year.


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