When is DL iOS app going to conquer gate alerts?
Jul 19, 2019, 12:37 am
#1
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
When is DL iOS app going to conquer gate alerts?
Yet again flying OKC-ATL-STR, I could not get the ATL arrival and departure gates on the DL app while in flight (OKC-ATL).
If the iOS DL app was on top of gate announcements and changes that would keep me from having to buy expensive third party apps.
I was very satisfied with price and features of Flight Track Pro, but Expedia destroyed the app. I then went to Flight Update Pro and now they are pricing me out of the market. I am beta testing Flighty which is feature rich but likely might be costly. These apps send alerts not only to my iPhone but also my Apple Watch which is where I first see such things.
I am told by the owner of Flight Update Pro that their boost in subscription prices reflects a change of policy by Trip It that charges them for each and every request. This, of course, is magnified by Apple family sharing accounts.
I have tested but am not satisfied with App in the Air, Kayak, and TripCase.
So do I need to go ahead and subscribe to Flighty or is there any hope the DL iOS app will improve alerts that not only go to my iPhone but my Apple Watch?
If the iOS DL app was on top of gate announcements and changes that would keep me from having to buy expensive third party apps.
I was very satisfied with price and features of Flight Track Pro, but Expedia destroyed the app. I then went to Flight Update Pro and now they are pricing me out of the market. I am beta testing Flighty which is feature rich but likely might be costly. These apps send alerts not only to my iPhone but also my Apple Watch which is where I first see such things.
I am told by the owner of Flight Update Pro that their boost in subscription prices reflects a change of policy by Trip It that charges them for each and every request. This, of course, is magnified by Apple family sharing accounts.
I have tested but am not satisfied with App in the Air, Kayak, and TripCase.
So do I need to go ahead and subscribe to Flighty or is there any hope the DL iOS app will improve alerts that not only go to my iPhone but my Apple Watch?
Jul 19, 2019, 12:49 am
#2
Join Date: May 2015
Posts: 2,881
Where were you looking in the app to get your arrival gate? I’m confused. Was the page not loading, or was the arrival gate field empty, or was it wrong? AFAIK gate assignments are visible in the app 3 hours before departure. Whether the app itself is working is another issue.
Jul 19, 2019, 12:51 am
#3
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
I was looking at the BP visible in the app (not an eBP in my Wallet). I also check Flight Status on the app.
I did not know about the 3 hour rule for DL’s app, but at least three other apps gave me a departure gate (E5) for ATL-STR while DL app was silent (blank).
I did not know about the 3 hour rule for DL’s app, but at least three other apps gave me a departure gate (E5) for ATL-STR while DL app was silent (blank).
Jul 19, 2019, 12:54 am
#4
Join Date: Nov 2018
Location: San Francisco
Programs: DL
Posts: 466
Not sure if I understand the value of gate alerts. If my connection is close, I don’t care about my gate until I’m walking off the plane. If my connection is >3 hours, I certainly do not care for a while, I’ll just go to B/E/F for whatever the best Sky Club is at the time.
Jul 19, 2019, 12:57 am
#5
Join Date: May 2015
Posts: 2,881
I think the app waits until closer to departure to post gate assignments so people won’t go to the wrong gate and sit there, then blame the airline for having a gate change that they didn’t realize. Flight status in the app < 3 hours should be showing gate assignments, though.
Jul 19, 2019, 12:58 am
#6
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Not sure if I understand the value of gate alerts. If my connection is close, I don’t care about my gate until I’m walking off the plane. If my connection is >3 hours, I certainly do not care for a while, I’ll just go to B/E/F for whatever the best Sky Club is at the time.
Jul 19, 2019, 1:01 am
#7
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
I think the app waits until closer to departure to post gate assignments so people won’t go to the wrong gate and sit there, then blame the airline for having a gate change that they didn’t realize. Flight status in the app < 3 hours should be showing gate assignments, though.
My memory about domestic flights is less clear as the dynamics are different for me, at least.
Jul 19, 2019, 3:31 am
#8
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Perhaps one difference between me and the responses so far is that (1) most of my trips are international and (2) OKC-ATL can arrive at B, C, D, T, etc.
Gate information is important even for domestic flights going through MSP where I get disoriented and SLC where the connection is usually very right.
Gate information is important even for domestic flights going through MSP where I get disoriented and SLC where the connection is usually very right.
Jul 19, 2019, 3:41 am
#9
Join Date: Mar 2006
Location: Hotlanta.
Programs: I've gone underground!
Posts: 4,604
Have you tried looking at FlightAware? It’s free and you can see the anticipated gate. I sometimes doublecheck based on the inbound gate.
What this doesnt help with is when there’s an equipment swap.
What this doesnt help with is when there’s an equipment swap.
Jul 19, 2019, 3:44 am
#10
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
I do use FA on occasion, but I prefer an app that syncs to TripIt and sends alerts to my AW.
Jul 19, 2019, 6:42 am
#12
Join Date: Apr 2011
Location: Treasure Coast, FL
Programs: DL Diamond, Marriott LT Plat, HH Diamond, Avis Preferred Plus, National Executive
Posts: 4,578
I always use FlightAware for gates. It has them even when the DL app does not.
Last edited by apodo77; Jul 19, 2019 at 8:18 am
Jul 19, 2019, 6:55 am
#13
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Since we can access the DL app free during flights, it would help if information for arrival and departure gates was visible so that I can chart out my run through ATL, et al..
Jul 19, 2019, 6:56 am
#14
Join Date: Dec 2009
Location: RDU
Programs: DL DM+(segs)/MM, UA Ag, Hilton DM, Marriott Ti (life Pt), TSA Opt-out Platinum
Posts: 3,227
Click the "Flight details" button at the bottom of the app. That shows both arrival and departure gates. That has always worked for me.
FYI - The app does not assign or choose when to show gates, operations does, usually 90-180 minutes before departure (depending on the airport and IROPS).
FYI - The app does not assign or choose when to show gates, operations does, usually 90-180 minutes before departure (depending on the airport and IROPS).
Jul 19, 2019, 7:03 am
#15
Original Poster
Join Date: Aug 2000
Location: OKC
Programs: DL DM/2.768MM, Global Entry, Titanium_Marriott, GHertz
Posts: 6,752
Click the "Flight details" button at the bottom of the app. That shows both arrival and departure gates. That has always worked for me.
FYI - The app does not assign or choose when to show gates, operations does, usually 90-180 minutes before departure (depending on the airport and IROPS).
FYI - The app does not assign or choose when to show gates, operations does, usually 90-180 minutes before departure (depending on the airport and IROPS).