Sabre Software & DL (not used by Delta)
May 14, 2019, 5:26 am
#1
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Sabre Software & DL (not used by Delta)
Does DL use Sabre software like what seems like the rest of the industry or are they a one off who stays off that system?
With B6 having issues with Sabre this morning got me thinking. Also on a separate note Sabre must be horribly unreliable and unstable as this is not the first time their system has gone off line this year alone.
With B6 having issues with Sabre this morning got me thinking. Also on a separate note Sabre must be horribly unreliable and unstable as this is not the first time their system has gone off line this year alone.
May 14, 2019, 6:33 am
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May 14, 2019, 7:56 am
#4
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https://en.wikipedia.org/wiki/Comput...#Major_systems
Different systems is why you will often get two record locator numbers when you have a reservation with flights on two airlines using different systems (like a combined DL/AF itinerary). One for DL's system, and one for AF's system (Amadeus).
May 14, 2019, 8:17 am
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It might also be worth noting that Sabre was a genericized and relaunched version of the proprietary software that AA developed for its own internal use. Apollo was born out of the United system. The aforementioned Amadeus was developed by Air France, Iberia, Lufthansa and SAS, though with the intention of it always being a neutral system, as was Galileo, which was developed by nine other European airlines. Sabre's history is perhaps most interesting, in that it was developed from the USAF's SAGE air defense system by IBM.
May 14, 2019, 8:41 am
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"The rest of the industry" most certainly does not use Sabre. It is popular, but far from close to universal. Everything has its quirks and I would not read anything into occasional failures as occured to B6.
May 14, 2019, 2:41 pm
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Actually it was a Century Link failure that caused the outage. That's why other SABRE carriers were not affected.
May 14, 2019, 10:34 pm
#9
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Many, many airlines do not use Sabre. Some of the other big central reservation systems are Amadeus and Travelport's Apollo and Galileo.
https://en.wikipedia.org/wiki/Comput...#Major_systems
https://en.wikipedia.org/wiki/Comput...#Major_systems
May 15, 2019, 3:50 am
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American Airlines also uses Sabre.
May 15, 2019, 11:43 am
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Sabre isn't a system that an airline can simply buy and use. Sabre is a system where the airlines pay to license it, and then continue to pay for network administration, and software support. How well Sabre works for an airline may be proportional to how much they pay for support American Airlines also uses Sabre.
American Airlines also uses Sabre.
May 15, 2019, 12:07 pm
#12
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Sabre started life as an internal reservation system for AA. Both AA and Sabre were owned by AMR at one time. AMR later spun off Sabre as a separate company to better serve other airlines. AMR was renamed AA which, BTW, is a different company than American Airlines today.
May 15, 2019, 12:10 pm
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May 15, 2019, 12:14 pm
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May 15, 2019, 3:04 pm
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I want to say an OTA (Priceline maybe?) still uses Worldspan at least for rental cars.
No, but if you don't pay enough, you'll be stuck with perpetually subpar IT
If I remember correctly, today's American Airlines still uses Sabre.
No, but if you don't pay enough, you'll be stuck with perpetually subpar IT
Sabre started life as an internal reservation system for AA. Both AA and Sabre were owned by AMR at one time. AMR later spun off Sabre as a separate company to better serve other airlines. AMR was renamed AA which, BTW, is a different company than American Airlines today.