Snack Basket Losing Variety?
May 14, 2019, 7:48 pm
#31
Join Date: Jan 2013
Location: midwest
Programs: DL PM, Marriott Gold
Posts: 920
A couple of recent flights, I actually had wondered if FAs were creating snack baskets for F because of the length of the flight and the amount of time after the hot meal service. It seemed to be fewer choices than some other C+ flights. Basically just the standard Y4 (peanuts, biscoff, kind, GF orange things), with maybe KitKats added.
But then, C+ selections got more meager. So I do think the bean counters have won.
From DL's Investor's page
But then, C+ selections got more meager. So I do think the bean counters have won.
From DL's Investor's page
Cost Performance
Total adjusted operating expense for the March quarter increased $510 million versus the prior year quarter. CASM-Ex was down 0.2 percent for the March quarter 2019 compared to the prior year period driven by record operations, a shift in expense timing and strong cost controls.
(emphasis added)
Total adjusted operating expense for the March quarter increased $510 million versus the prior year quarter. CASM-Ex was down 0.2 percent for the March quarter 2019 compared to the prior year period driven by record operations, a shift in expense timing and strong cost controls.
(emphasis added)
May 14, 2019, 7:52 pm
#32
Join Date: Oct 2009
Programs: Marriott, IHG, Delta, United
Posts: 575
Bananas are my go-to, which have been noticibly absent on more and more flights these days.
That being said, I really miss the Sanders Sea Salt Chocolates they used to have a few years ago. Agree the bland options now are very depressing.
That being said, I really miss the Sanders Sea Salt Chocolates they used to have a few years ago. Agree the bland options now are very depressing.
May 14, 2019, 8:48 pm
#33
Join Date: May 2001
Location: Katy, TX
Programs: AA - PLT(2MM); DL - PM(2MM); Hilton - Gold; Marriott Bonvoy- Titanium; Hyatt - Platinum
Posts: 1,718
Yes, me too! Not only were they great but, as a bit of nostalgia, my parents met at Fred Sanders original store in downtown Detroit 83 years ago.
May 21, 2019, 4:55 am
#34
Join Date: Jul 2014
Location: Madison, WI (MSN)
Programs: Delta Platinum, Hilton & Marriott Plastic Gold, Chick-fil-A Signature
Posts: 441
Sunday night in F I had one snack basket pass which was completely full of the coach offerings, plus exactly one lone banana. Sad.
May 21, 2019, 12:07 pm
#36
Join Date: Jun 2009
Location: Somewhere
Programs: Delta Plat
Posts: 3,363
My SDQ Flights have horrible baskets. Stale Kit Kats (yuck) been disappointed more than once with a stale kit kat. the Kind Bars are the only good thing on it besides the Chips. Sometimes Doritos, Sometimes Lays Kettle Chips.
The bananas tend to be spotted like a leopard and the almonds while I love almonds I dislike the delta almonds.
The bananas tend to be spotted like a leopard and the almonds while I love almonds I dislike the delta almonds.
May 22, 2019, 10:40 pm
#37
FlyerTalk Evangelist
Join Date: Oct 2001
Location: check swarm
Programs: DL DM & 2MM, SPG/Bonvoid LT Titanium, Hyatt Globalist, $tarbucks Titanium
Posts: 14,404
Its becoming more and more Junk Food, downhill for sure. Perhaps the masses prefer that, but I prefer something more nutritious - often buying the cheese plate from Y. Why can't DL offer a simple appetizer in F on non-meal flights?
May 22, 2019, 10:51 pm
#38
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,151
Well, I remember back in the early Mullin years with the Skydeli and the "turkey twinkie" and then the austerity move to get rid of that, leaving you with an apple and a cookie, if memory serves. Seemed like a perfect example at the time of unimaginative cost-cutting...it may have even come from an employee suggestion from some not-so-bright employee who thought they were being bright.
But then, the whole Skydeli concept was as a cheaper way to do a coach meal on a medium-haul flight, and by today's standards it's supposedly a real extravagance because now we'd make pax pay for any food. So the floor has been lowered. But the mentality stays consistent.
But then, the whole Skydeli concept was as a cheaper way to do a coach meal on a medium-haul flight, and by today's standards it's supposedly a real extravagance because now we'd make pax pay for any food. So the floor has been lowered. But the mentality stays consistent.
May 22, 2019, 10:58 pm
#39
FlyerTalk Evangelist
Join Date: Nov 2000
Location: Atlanta, GA, USA
Programs: Frontier Gold, DL estranged 1MMer, Spirit VIP, CO/NW/UA/AA once gold/plat/comped gold now dust.
Posts: 38,151
Delta could hold out a teeny-tiny bit for something remotely nutritious, or they could give in to the dark side and just get the cheapest processed thingey.
May 25, 2019, 6:37 pm
#40
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
As terrible as AA can be, they get this right.
Jun 11, 2019, 11:47 pm
#43
Join Date: May 2009
Location: SEA
Programs: AS MVPG, DL FO, Marriott Gold, Hertz 5 Whatevers
Posts: 1,099
Good to see those Michel et Augustin cookies and not a cheap bag of Oreos. Popcorners are good to see too!
Assuming that they didn't bump up the catering budget or get a better deal from GateNotGourmet ... now I'm wondering what they cut corners on...
Assuming that they didn't bump up the catering budget or get a better deal from GateNotGourmet ... now I'm wondering what they cut corners on...
Jun 12, 2019, 10:27 am
#44
Join Date: Dec 2004
Location: LHR / BHX / MAN / ATL
Programs: DL DM 2MM - IHG Diamond
Posts: 4,053
You might have missed my earlier post. The snack basket is a revenue generator. DL charges what is essentially a slotting fee for manufacturers to have their product in the snack basket.
Jun 12, 2019, 10:35 am
#45
Original Poster
Join Date: Dec 2018
Location: PHX
Programs: Delta DM, Marriott Lifetime Titanium, HHonrs Diamond
Posts: 1,336
I also saw the kettle (sweet) Pop Corners last weekend out of JFK, but not the Michel et Augustin cookies. The white cheddar ones are better IMO.
I still think that it is more likely someone found a stray box of the cookies than a sign they are being added back system-wide, but I hope I am wrong. I also hope I am wrong that this division of DL would rather get larger slotting fees from bigger companies to display a "family" of their snacks than making smaller individual deals with more unique items. The return of Pop Corners is encouraging, although they are also sold at warehouse clubs, so definitely not a "treasure hunt" item like Stroopwafels and the salted caramels among others.
I still think that it is more likely someone found a stray box of the cookies than a sign they are being added back system-wide, but I hope I am wrong. I also hope I am wrong that this division of DL would rather get larger slotting fees from bigger companies to display a "family" of their snacks than making smaller individual deals with more unique items. The return of Pop Corners is encouraging, although they are also sold at warehouse clubs, so definitely not a "treasure hunt" item like Stroopwafels and the salted caramels among others.