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seat duplication error
woke up to an email today that due to a seat duplication error i was downgraded from w to y (no change in equipment) on sfo-bos. i had this fixed already just was surprised by it. does anyone know what would cause this? surely the system is smart enough to only assign a seat once. possible fam or vip? |
I had this happen to me recently too on Delta. They kept me in the same cabin but different seat. Same thing no equipment change either here so it's odd on why this is happening and that the notification comes a few days before flight, I personally think they needed that seat for someone and just moved someone but they claimed no that wasn't the case and this happens every once in a while not sure if that is true.
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Originally Posted by runningformqm
(Post 31072561)
woke up to an email today that due to a seat duplication error i was downgraded from w to y (no change in equipment) on sfo-bos. i had this fixed already just was surprised by it. does anyone know what would cause this? surely the system is smart enough to only assign a seat once. possible fam or vip? Was your C+ seat a free elite "upgrade" or did you pay a W fare? If it was an upgrade (I assume a PM eouldn't use RUCs or miles for such an "upgrade"), when were you upgraded? Also, is it possible that you picked or were assigned seats that are normally set aside for passengers with special needs? |
Originally Posted by MSPeconomist
(Post 31072812)
Was your C+ seat a free elite "upgrade" or did you pay a W fare? If it was an upgrade (I assume a PM eouldn't use RUCs or miles for such an "upgrade"), when were you upgraded? Also, is it possible that you picked or were assigned seats that are normally set aside for passengers with special needs? |
I was booked in a full fare J seat from CDG-DTW. Had chosen window/aisle seat in Delta One. I was not Elite, but, hey it WAS a fully refundable J seat with a hefty price tag. A week later I got the dreaded "Seat Duplication" email. Booted me to the center section, although an aisle seat. No other single window/aisle seats were left.
I figured a VIP or Diamond wanted my seat, so out I went. Have flown plenty of J trips since. None on Delta. That stunt cost them my business. To be fair, I had had other issues with Delta. That was the straw that.... |
My Coworker had this issue on a recent itinerary. Booked a flight, chose their seats, checked the itinerary later and her and her spouse were both assigned to the same seat. Called Delta, 45 min on the phone, they moved her back to her assigned seat, "it's fixed". Next day, back in the same seat again. Rinse and repeat two more times. Finally they called, moved them to two completely new seats and so far that has stuck. No more changes since.
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Originally Posted by 6P&E
(Post 31073354)
I was booked in a full fare J seat from CDG-DTW. Had chosen window/aisle seat in Delta One. I was not Elite, but, hey it WAS a fully refundable J seat with a hefty price tag. A week later I got the dreaded "Seat Duplication" email. Booted me to the center section, although an aisle seat. No other single window/aisle seats were left.
I figured a VIP or Diamond wanted my seat, so out I went. Have flown plenty of J trips since. None on Delta. That stunt cost them my business. To be fair, I had had other issues with Delta. That was the straw that.... |
Originally Posted by runningformqm
(Post 31072840)
it was my free upgrade as pm, i picked my regular seat on this plane (15c)..bulkhead aisle w behind f
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Originally Posted by flyerCO
(Post 31073971)
Unless in a bulkhead it was a duplicate . DL doesn't move passengers just because a DM asks. Duplicate seats happen on all airlines. It happens when using 1960/70s technology .
That's what they say, but some GAs will move seats without permission just to seat a couple together. It shouldn't happen but it does. |
Originally Posted by flyerCO
(Post 31073979)
Any passenger in Y with a fused leg or with a service animal would be placed in that row. True even if seats all assigned.
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Originally Posted by runningformqm
(Post 31074020)
while I understand why they need (and should) have those seats does the fact that its now a "separate" cabin (by dl's definition) affect that?
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Originally Posted by 8420PR
(Post 31074057)
It is based on US DOT regulations, and is regardless of the booked class of travel.
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Originally Posted by runningformqm
(Post 31072561)
woke up to an email today that due to a seat duplication error i was downgraded from w to y (no change in equipment) on sfo-bos. i had this fixed already just was surprised by it. does anyone know what would cause this? surely the system is smart enough to only assign a seat once. possible fam or vip? |
Originally Posted by OKDiamond
(Post 31074208)
Say hello to the Air Marshal in your seat.....
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Originally Posted by jrl767
(Post 31074587)
don’t FAMs normally ride in F rather than C+ (W)? https://onemileatatime.com/us-air-ma...ack-of-planes/ |
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