Selecting Comfort+ after Travel Agent booking
I'm looking at flights and DL is pricing out a bit cheaper than UA is. This itinerary isn't bookable online (involves a second carrier that's not in the usual bunch), so I'll be getting a TA to book it. If they book as a straight economy purchase, is there anything stopping me from going online to my booking in order to select seats into Comfort+ (not premium select)? What's giving me hesitancy is on the DL website, it's showing as a separate cabin (even though it isn't).
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Originally Posted by Productivity
(Post 31017231)
I'm looking at flights and DL is pricing out a bit cheaper than UA is. This itinerary isn't bookable online (involves a second carrier that's not in the usual bunch), so I'll be getting a TA to book it. If they book as a straight economy purchase, is there anything stopping me from going online to my booking in order to select seats into Comfort+ (not premium select)? What's giving me hesitancy is on the DL website, it's showing as a separate cabin (even though it isn't).
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Is the OP planning to pay for C+ or hoping to get it as a free elite "upgrade"? I suspect that part of the answer might depend on whether the TA sells a special (bulk/consolidator) fare versus a published fare. |
Originally Posted by MSPeconomist
(Post 31017574)
Is the OP planning to pay for C+ or hoping to get it as a free elite "upgrade"? I suspect that part of the answer might depend on whether the TA sells a special (bulk/consolidator) fare versus a published fare. I can't speak to bulk/consolidator fares though. |
You can always have the booking done by the TA and if you cannot book/upgrade into comfort+, you have 24 hrs to cancel and try something different.
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All my corporate travel routes through a TA, specifically AMEX GBT (via Concur), and I've never had an issue with C+ (either with the option to buy when Silver or GM or upgrading from the list) or with upgrade as soon as the flight tickets (as PM)
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In my experience in using CWT as my corporate travel agent, after I make the booking it takes approximately 25-45 minutes to ticket, then a few minutes on the delta side for the upgrade engine to process to upgrade to C+ (assuming seats are available). All told, about an hour after I book through the travel agent, it will show a comfort plus seat on the Delta app.
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Originally Posted by Productivity
(Post 31017231)
I'm looking at flights and DL is pricing out a bit cheaper than UA is. This itinerary isn't bookable online (involves a second carrier that's not in the usual bunch), so I'll be getting a TA to book it. If they book as a straight economy purchase, is there anything stopping me from going online to my booking in order to select seats into Comfort+ (not premium select)? What's giving me hesitancy is on the DL website, it's showing as a separate cabin (even though it isn't).
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Buy into C+, no SkyTeam status. Other airline is KC. It would not be a bulk/consolidator fare. |
Originally Posted by Productivity
(Post 31018680)
Buy into C+, no SkyTeam status. Other airline is KC. It would not be a bulk/consolidator fare. |
Originally Posted by Productivity
(Post 31018680)
Buy into C+, no SkyTeam status. Other airline is KC. It would not be a bulk/consolidator fare. I believe you will need to have the Delta segment Delta-marketed, not something like 'AF xxxx operated by Delta'. |
I've got a current ticket through Viking Cruises (likely bulk/consolidator rate that booked into V class) where it was pretty easy to buy C+ in either cash or miles on the transatlantic Delta-operated segments once the ticket went from reserved to conformed.
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Originally Posted by 3Cforme
(Post 31020529)
Really, KC? Air Astana?
I believe you will need to have the Delta segment Delta-marketed, not something like 'AF xxxx operated by Delta'. |
Originally Posted by Duke787
(Post 31017884)
All my corporate travel routes through a TA, specifically AMEX GBT (via Concur), and I've never had an issue with C+ (either with the option to buy when Silver or GM or upgrading from the list) or with upgrade as soon as the flight tickets (as PM)
Until fairly recently, it was not posssible on a TA-issued ticket to pay to upgrade booking classes without calling DL, and having them take over the ticket for $50. Maybe you don’t consider that “an issue”, but I do. Now you can just select the seat from the seat map in any upgraded cabin, and DL.com will price the difference for you and you can confirm it, using $ or miles. |
Originally Posted by ijgordon
(Post 31022450)
You’ve “never” had an issue?
Until fairly recently, it was not posssible on a TA-issued ticket to pay to upgrade booking classes without calling DL, and having them take over the ticket for $50. Maybe you don’t consider that “an issue”, but I do. Now you can just select the seat from the seat map in any upgraded cabin, and DL.com will price the difference for you and you can confirm it, using $ or miles. The times I've upfared, DL has never charged me the $50 to take over the ticket, just the cost difference between the corporate Y rate and the new fare. The only time they've charged me is when I go through them to change flights during non-IRROPs situations instead of going through AMEX GBT (and I only do that in rare circumstances where I need to change something on the spot and don't have time to deal with AMEX getting in the middle). |
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