Possible Downgrade from equipment change
This is going to be interesting.
http://i63.tinypic.com/2qd5q34.jpg http://i65.tinypic.com/wi5yqp.jpg (Notice it still says FC at the bottom) So about a hour before boarding; aircraft seems to have switched from 739 to 738. I'm in Comfort+ with no notification thus far. |
Yep, a last minute equipment substitution --
3 Apr 05:35 Equipment Adjustment Tail Number changed from N820DN to N380DA Actual Equipment changed from 739 to 738 |
Originally Posted by LBJ
(Post 30959797)
Yep, a last minute equipment substitution --
3 Apr 05:35 Equipment Adjustment Tail Number changed from N820DN to N380DA Actual Equipment changed from 739 to 738 |
Originally Posted by Yellowjj
(Post 30959816)
The question is do I try to sort this out at the Skyclub now or let it play out at the gate.
|
Originally Posted by dcadwell
(Post 30959824)
Did you originally purchase First or get upgraded into it?
|
I'd start at Skyclub and not wait.
|
Originally Posted by Yellowjj
(Post 30959827)
Purchased F. Though I would guess there are at least 3 medallions sitting in F, even with the loss of four FC seats.
Do you have status? What fare class did you purchase? The answers to both of these questions can affect your priority to retain a FC seat. I'd try to sort this out as early as possible, maybe by calling DL now, then asking at check in (which you've apparently already done, so I suspect that you're airside at JFK now), then in the SC, and finally at the gate (get there early, and be ready to ask for a redcoat). If you get it fixed, try to board as early as possible. |
Originally Posted by MSPeconomist
(Post 30959925)
Do you have status? What fare class did you purchase? The answers to both of these questions can affect your priority to retain a FC seat. I'd try to sort this out as early as possible, maybe by calling DL now, then asking at check in (which you've apparently already done, so I suspect that you're airside at JFK now), then in the SC, and finally at the gate (get there early, and be ready to ask for a redcoat). If you get it fixed, try to board as early as possible. |
Flight left already. No updates from OP....boooooo
|
Originally Posted by JTE458
(Post 30960109)
Flight left already. No updates from OP....boooooo
:D |
Originally Posted by davetravels
(Post 30960135)
Does the wifi reach to seat 57E???
:D No, the tail assembly interferes with the signal. |
I am curious about the questions of whether the OP has status or not? If he purchased F, it doesn't matter what status he has correct? He is still entitled to F or compensation if he is not seated in F. I am just curious if the status related questions were to determine the priority of resolving the issue.
|
Yes, status should not matter at all in terms of restitution.
But in practice, there are 3 main ways to prioritize downgrades - status, fare class, seating location*. AA will often just focus on the latter - if your seat doesn't exist in the FC cabin anymore, then too bad. I don't agree that's a smart way, but it's easy to implement as you don't have to shuffle seat assignments around. However, between the other two methods, whether fare class or status should be the 1st or 2nd factor considered is certainly debatable. Of course they can also solicit volunteers for the downgrade, will be interesting to hear if that ended up happening. *I'm not saying there aren't others, but i would be surprised to see them used - e.g., time of check-in, MQD/MQM levels, etc. |
Isn't the normal comp for downgrade $200 voucher and refund in difference between F (or is is Z..which what he purchased) and Y?
|
Originally Posted by OHDL1
(Post 30960908)
Isn't the normal comp for downgrade $200 voucher and refund in difference between F (or is is Z..which what he purchased) and Y?
|
All times are GMT -6. The time now is 7:28 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.