skymiles redemption - aeroflot disappeared ?
Sep 3, 2018, 4:59 pm
#31
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,163
Until recently it was still possible to redeem short-haul SU --- I had success booking SVO-ARN and SVO-AER this summer.
But now all SU seems to be blocked, even SVO-LED with 15+ daily flights on any date.
Edited to add: Spoke with DL agent who found a note that DL / SU redemption agreement ended on August 15, 2018 and was not renewed. She contacted support desk who gave the same informatiom. There is no ETA about when or if SU awards will be available. Note that it's still possible to earn moles on SU based on booking class.
This is very frustrating. At least DL should update the website and remove SU from redemption partners.
Last edited by AntonS; Sep 4, 2018 at 10:10 am
Sep 3, 2018, 6:10 pm
#32
FlyerTalk Evangelist
Join Date: Sep 2003
Location: San Antonio
Programs: DL DM, Former AA EXP now AY Plat, AC 75K, NW Plat, Former CO Gold, Hilton Diamond, Marriott Titanium
Posts: 27,042
While petty, it's possible current US/Russia relations may be at issue. Other possibility is the fact so many award routes were requiring SU in order to be bookable, SU may want more $ from DL. I'm curious what if anything the Skyteam alliance contracts say about this situation.
Sep 4, 2018, 9:52 pm
#33
Join Date: Sep 2009
Location: HNL
Programs: DL PM/1MM, BW DE (lifetime), HH DE, Marriott PE (lifetime), National Emerald Executive
Posts: 7,205
Me too. It should be "illegal" for a SkyTeam airline not to offer award booking on all other SkyTeam airlines. If an airline fails to do so (as DL is doing here), it should be expelled from SkyTeam or at least relegated to an "associate member" or such status and not be a full-fledged member. Of course, fat chance of that happening. But it just really isn't right for DL and SU to be in SkyTeam on paper but not so in practice (award redemption).
Sep 5, 2018, 8:17 am
#34
Join Date: Jan 2005
Location: NYC
Programs: UA, Delta, SPG, MAR
Posts: 206
Thanks for the update.
Until recently it was still possible to redeem short-haul SU --- I had success booking SVO-ARN and SVO-AER this summer.
But now all SU seems to be blocked, even SVO-LED with 15+ daily flights on any date.
Edited to add: Spoke with DL agent who found a note that DL / SU redemption agreement ended on August 15, 2018 and was not renewed. She contacted support desk who gave the same informatiom. There is no ETA about when or if SU awards will be available. Note that it's still possible to earn moles on SU based on booking class.
This is very frustrating. At least DL should update the website and remove SU from redemption partners.
Until recently it was still possible to redeem short-haul SU --- I had success booking SVO-ARN and SVO-AER this summer.
But now all SU seems to be blocked, even SVO-LED with 15+ daily flights on any date.
Edited to add: Spoke with DL agent who found a note that DL / SU redemption agreement ended on August 15, 2018 and was not renewed. She contacted support desk who gave the same informatiom. There is no ETA about when or if SU awards will be available. Note that it's still possible to earn moles on SU based on booking class.
This is very frustrating. At least DL should update the website and remove SU from redemption partners.
Sep 5, 2018, 8:30 am
#35
Join Date: Feb 2016
Programs: DL DM, SPG Plat 100/LT Gold, Marriott Plat, National Executive Elite
Posts: 2,988
Me too. It should be "illegal" for a SkyTeam airline not to offer award booking on all other SkyTeam airlines. If an airline fails to do so (as DL is doing here), it should be expelled from SkyTeam or at least relegated to an "associate member" or such status and not be a full-fledged member. Of course, fat chance of that happening. But it just really isn't right for DL and SU to be in SkyTeam on paper but not so in practice (award redemption).
Sep 8, 2018, 5:19 pm
#37
Join Date: Apr 2001
Posts: 1,223
Me too. It should be "illegal" for a SkyTeam airline not to offer award booking on all other SkyTeam airlines. If an airline fails to do so (as DL is doing here), it should be expelled from SkyTeam or at least relegated to an "associate member" or such status and not be a full-fledged member. Of course, fat chance of that happening. But it just really isn't right for DL and SU to be in SkyTeam on paper but not so in practice (award redemption).
Sep 8, 2018, 6:26 pm
#38
Join Date: Jan 2001
Location: ZRH / SEA, DL PM
Posts: 1,163
Can other SkyTeam partners still provide short-haul SU awards?
Nov 16, 2020, 11:03 am
#45
FlyerTalk Evangelist
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
While petty, it's possible current US/Russia relations may be at issue. Other possibility is the fact so many award routes were requiring SU in order to be bookable, SU may want more $ from DL. I'm curious what if anything the Skyteam alliance contracts say about this situation.