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-   -   The voucher that keeps on climbing (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1880308-voucher-keeps-climbing.html)

gerardfarrell Nov 30, 2017 4:55 pm

The voucher that keeps on climbing
 
I had to cancel a flight a few months back and got a voucher for about $200. A few weeks ago I needed to change a flight and the agent quoted about $800. I asked them to part pay with the voucher and they applied it and said the flight was booked and I got a new voucher for $100. The agent couldn't figure out what happened and said they weren't even going to try and understand how Delta IT had managed this.

So today I had to make another flight change. The agent quoted $230 so I said OK, and asked her to apply the $100 voucher. The response - the system says that is OK and you'll get another voucher issued for the remainder. I should have kept my mouth shut I guess, but foolishly I pointed out that I should still owe them about $130.

Now I'm on hold while someone figures out how my magic voucher is working. It looks like they were treating the voucher numeric amount as US$ even though they had somehow issued it in another currency and it was actually only worth 1/3rd of the dollar amount.

javabytes Nov 30, 2017 5:01 pm

When I saw the thread title, my first thought was that they issued you a voucher in Bitcoin, but this is almost as good.

davetravels Nov 30, 2017 5:31 pm


Originally Posted by gerardfarrell (Post 29119784)
I should have kept my mouth shut I guess

Honesty is the best policy!!!

Don't you feel better?!?!?

;) ;) :eek: :D :eek: ;) ;)


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