The voucher that keeps on climbing
Nov 30, 17, 5:55 pm
#1
Original Poster
Join Date: Jan 2005
Programs: FD, Frequence, KrisFlyer, BA Executive Club
Posts: 55
The voucher that keeps on climbing
I had to cancel a flight a few months back and got a voucher for about $200. A few weeks ago I needed to change a flight and the agent quoted about $800. I asked them to part pay with the voucher and they applied it and said the flight was booked and I got a new voucher for $100. The agent couldn't figure out what happened and said they weren't even going to try and understand how Delta IT had managed this.
So today I had to make another flight change. The agent quoted $230 so I said OK, and asked her to apply the $100 voucher. The response - the system says that is OK and you'll get another voucher issued for the remainder. I should have kept my mouth shut I guess, but foolishly I pointed out that I should still owe them about $130.
Now I'm on hold while someone figures out how my magic voucher is working. It looks like they were treating the voucher numeric amount as US$ even though they had somehow issued it in another currency and it was actually only worth 1/3rd of the dollar amount.
So today I had to make another flight change. The agent quoted $230 so I said OK, and asked her to apply the $100 voucher. The response - the system says that is OK and you'll get another voucher issued for the remainder. I should have kept my mouth shut I guess, but foolishly I pointed out that I should still owe them about $130.
Now I'm on hold while someone figures out how my magic voucher is working. It looks like they were treating the voucher numeric amount as US$ even though they had somehow issued it in another currency and it was actually only worth 1/3rd of the dollar amount.
Nov 30, 17, 6:01 pm
#2
FlyerTalk Evangelist
Join Date: Apr 2009
Location: Bye Delta
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When I saw the thread title, my first thought was that they issued you a voucher in Bitcoin, but this is almost as good.
Nov 30, 17, 6:31 pm
#3
In memoriam, FlyerTalk Evangelist
Join Date: May 2005
Location: PIT
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Originally Posted by gerardfarrell
I should have kept my mouth shut I guess
Don't you feel better?!?!?
