Finding Partner Award Availability Technical Glitch Now Partially Resolved
Oct 16, 2017, 1:45 am
#76
Join Date: Jun 2004
Location: San Diego
Programs: IHG Spire Amb, HH Diamond, DL Diamond and 1MM
Posts: 3,611
In Renes' defense, he recently added an article about earning more MQD's than the outright dollar spend by purchasing tickets on Delta partners. A more sensible, but not a "no-cost" approach.
Last edited by Bowgie; Oct 16, 2017 at 1:52 am
Oct 16, 2017, 3:02 am
#77
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
Disagree that VA has 'pulled the awards.' I just booked a J award on VA 4 days ago (for 5 weeks out). How does putting a 777 into maintenance change anything with award travel? It makes their operations more difficult, but unless they have canceled flights, the same seats are still flying.
Awards are harder than they used to be for sure. But still out there. They just get snapped up immediately when they do pop up. Most of the people flying J awards are probably Expertflyer subscribers or people like me who check daily.
Also, VA business class upgrades with points come out of the same inventory, and can be waitlisted. So it is possible that award travel is being snapped up that way.
Awards are harder than they used to be for sure. But still out there. They just get snapped up immediately when they do pop up. Most of the people flying J awards are probably Expertflyer subscribers or people like me who check daily.
Also, VA business class upgrades with points come out of the same inventory, and can be waitlisted. So it is possible that award travel is being snapped up that way.
And if VA is prudent at all they will dissolve award inventory when they have left ships in the air.
Oct 16, 2017, 8:28 am
#78
Join Date: May 2015
Location: DCA
Programs: AA EXP, DL FO, Marriott Titanium
Posts: 6,712
STILL down.
Want to know my answer to this thread? What's your real line of no return with Delta/SM?
This might be it. The contempt being shown to loyal customers is obvious here.
Want to know my answer to this thread? What's your real line of no return with Delta/SM?
This might be it. The contempt being shown to loyal customers is obvious here.
Oct 16, 2017, 9:18 am
#80
Join Date: Jun 2010
Location: Austin, TX
Programs: DL DM; DL AMEX Reserve; HHonors Gold
Posts: 1,984
Oct 16, 2017, 9:52 am
#81
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
Oct 16, 2017, 10:24 am
#82
Join Date: Jan 2017
Location: LAN
Programs: DL Skymiles, AF/KL Flying Blue
Posts: 304
Apologies if anything is still not working and I incorrectly gave the all-clear, though.
Oct 16, 2017, 11:27 am
#84
FlyerTalk Evangelist
Join Date: Sep 2007
Location: BOS
Programs: DL DM 2MM, Marriott LT Titanium, Hertz PC, Avis PC
Posts: 15,202
I was having an issue also... could get cash tickets to come up, but said no award availability. Doesn't happen on all routes, seems specific to certain ones.
Oct 16, 2017, 12:17 pm
#86
Company Representative - Delta Air Lines
Join Date: Oct 2012
Posts: 83
Hi everyone, we know that many of you have been unable to find Award Ticket availability with our partner airlines over the last couple of days. We want you to know we were experiencing a technical issue and it has now been resolved. Rest assured, nothing has changed with our partner airlines.
Last edited by Canarsie; Oct 18, 2017 at 5:52 pm Reason: Consolidation.
Oct 16, 2017, 1:23 pm
#88
Join Date: Nov 2004
Posts: 173
Delta.com's ability to find itineraries from small midwest cities has been getting progressively worse over the last year or so. Flights show up from connecting airports, but you frequently get no availability or we don't serve that route from smaller airports. This is especially a problem if you are looking for Delta One or trying to use Delta Vacations.
Oct 16, 2017, 3:16 pm
#89
Join Date: May 2006
Location: GA
Programs: VA-PLT, QF-GLD, DL-GM, UA-ex1K, AA-exPLT, HH-DM, IHG-PLT, MR-GLD
Posts: 8,242
That's the rub, VA does not have less (assume you meant less) ships in the air. Award inventory shouldn't change during heavy maintenance unless flight schedules do.
Oct 16, 2017, 4:28 pm
#90
Join Date: May 2009
Location: Singapore
Programs: Show me the points!
Posts: 1,224
They have changed, a number of flights have been canceled. VA runs very thin with only 5 aircraft.