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Android App - Unable to select seats
Starting this morning I'm unable to change seats in the Android App (V4.3.1)
When I choose Seat Selection, I get a message which states: We're Sorry... ---------------------------------------------- You cannot select seats for this flight at this time. Please check back later or receive your seat assignments at the gate prior to boarding. You can still view or change seats for any remaining flights. If you need additional help, please call 800-221-1212 or the number on the back of your Sky Miles card or visit our Worldwide Reservations page. This is happening on 7 existing PNR's, all of which allowed me to select seats prior to this AM. THERE ARE NO E FARES. There's a mixture of "Regular Fares" and "Employee Discount Fares". Some PNR's are just my ticket and some have a second person. Some have GUCs applied and some have RUCs waitlisted. |
Originally Posted by SuperG1955
(Post 28497629)
Starting this morning I'm unable to change seats in the Android App (V4.3.1)
When I choose Seat Selection, I get a message which states: I can select or change seats in the Web App. This is happening on 7 existing PNR's, all of which allowed me to select seats prior to this AM. THERE ARE NO E FARES. There's a mixture of "Regular Fares" and "Employee Discount Fares". Some PNR's are just my ticket and some have a second person. Some have GUCs applied and some have RUCs waitlisted. Edit: Delta.com works perfectly. |
Sorry, I looked and didn't see your post yesterday.
It's a PITA to have to use the Full Site on a phone. I'll ask the MOD's to merge. |
Originally Posted by SuperG1955
(Post 28497703)
Sorry, I looked and didn't see your post yesterday.
It's a PITA to have to use the Full Site on a phone. I'll ask the MOD's to merge. |
4.3.1.?
4.4 is already out. Might try to update to 4.4 and hopefully it will solve your 'seat' issue. (No problems selecting seats using the android app, 5 PNR's; mix of regular fares and one using certificates) |
Originally Posted by Grouchy
(Post 28498982)
4.3.1.?
4.4 is already out. Might try to update to 4.4 and hopefully it will solve your 'seat' issue. (No problems selecting seats using the android app, 5 PNR's; mix of regular fares and one using certificates) Last night the app got an update. Says 4.4 but I don't know if it's a new variant of 4.4 or going from 4.3.x to 4.4. Either way, the seat selection issue is now fixed AND seat selection is possible on the A350 (though there still isn't a page for the 350 in the "Fleet" section of the app). Basically, I'm not sure that an outdated app was the original problem, but it does appear that whatever update went out last night helped fix the problem (at least for me). |
The 4.4 upgrade fixed mine.
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