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-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Major changes to DL.com search engine (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1617806-major-changes-dl-com-search-engine.html)

cfischer Oct 7, 2014 7:00 pm


Originally Posted by TTT (Post 23626979)
Might get flamed for this, but I tried a few award searches using the new calendar. And it actually worked! Low days had quite a few low flight options.


Originally Posted by TTT (Post 23629089)
Looked at basic domestic 1-stop itineraries. Ie OMA-LAX in November. Economy class.

For every green day I checked on the calendar, corresponding flights were available at the "Low" level.

that would be a major ^^^ if true. Such as annoying problem.

javabytes Oct 7, 2014 7:40 pm


Originally Posted by Winkdaddy (Post 23642017)
A cool feature would be for Delta to show the price of each ticket search in both money and miles..then you could select which option. Cant be that hard to do. Marriott does it right?

While it would be useful, I really hope not, because only way that feature will arrive is if DL switches to FBATR.

Sabai Oct 7, 2014 8:08 pm


Originally Posted by TTT (Post 23629831)
Well it is the DL forum, someone would complain about Low award availability showing on the award calendar.

At the risk of being the skunk at this garden party, Delta's risible "award calendar" has long displayed Low award availability; this is the come-on.

What transpires when one goes to book said Low Award is where DL's unique suckiness comes into play. Does it choke? Seats sold-out? Cannot book online and should call?

Delta's IT dolts have long figured out how to work a color palette; making the leap from putative award availability to booking the ticket has thus-far proved elusive to this modesty talented group.

StayingHomeIsBetter Oct 8, 2014 8:45 am


Originally Posted by javabytes (Post 23629847)
Delta sincerely regrets any convenience. ;)

ROFL... well played sir.

RealHJ Oct 8, 2014 11:22 am


Originally Posted by Winkdaddy (Post 23642017)
A cool feature would be for Delta to show the price of each ticket search in both money and miles..then you could select which option. Cant be that hard to do. Marriott does it right?

And didn't nwa.com used to do it many years ago? But of course Dullta had to shut it down and do the massive website and functionality downgrade.

jrl767 Oct 8, 2014 12:49 pm


Originally Posted by ScatterX (Post 23626679)
Looks like they spent 95% of their time making it look cute and not doing anything to fix the "experiencing problems" or you've been timed out issues.

So far, it's :td::td::td: for me.

I don't need cute. I need a search engine that works. ...


Originally Posted by DL2SXM (Post 23627873)
This wasn't about the search engine getting fixed. This is about a pretty simple make over and minor cosmetic changes to make delta.com easier on the eyes.


Originally Posted by ScatterX (Post 23628705)
Yes. Precisely my point. I hear daily issues with functionality. I don't ever recall hearing somebody complain about the site's aesthetics.

I'm sure this has been squawked before, but the multi-city booking page calendar defaults to the current month rather than the month you enter for the first leg of the trip

I'm not a programmer, but this would seem to be a very simple fix

javabytes Oct 8, 2014 12:55 pm


Originally Posted by jrl767 (Post 23646161)
I'm sure this has been squawked before, but the multi-city booking page calendar defaults to the current month rather than the month you enter for the first leg of the trip

I'm not a programmer, but this would seem to be a very simple fix

Huh. This is actually a step backwards. It used to work that way for the first four rows, but not for the 5th and 6th.

funflier Oct 8, 2014 1:20 pm


Originally Posted by charley varrick (Post 23627813)
Anybody else have trouble with the multi-city function? I find fares on ITA, but can't duplicate on Dl.dumb. Yet when I go through Kayak, Delta.dumb will show the fare. But then I can't pay with miles if I so choose. Very frustrating.

YES!! What's going on with this function? Seems to have been lost completely. I can't duplicate anything I find on ITA at all. If I use the multi-city option, I get an error screen before the thing even tries to search stating there are no flights that match my request, which is just wrong. Basically refuses to allow me to put an itinerary together segment by segment. I've tried many combinations and nothing gets me even close to what I want! If I choose one way and pick a single segment, everyone is available... Anyone find a work-around? I can get close using Google flights and then moving to a booking directly from that link, but still much more difficult.

charley varrick Oct 8, 2014 1:55 pm


Originally Posted by funflier (Post 23646324)
YES!! What's going on with this function? Seems to have been lost completely. I can't duplicate anything I find on ITA at all. If I use the multi-city option, I get an error screen before the thing even tries to search stating there are no flights that match my request, which is just wrong. Basically refuses to allow me to put an itinerary together segment by segment. I've tried many combinations and nothing gets me even close to what I want! If I choose one way and pick a single segment, everyone is available... Anyone find a work-around? I can get close using Google flights and then moving to a booking directly from that link, but still much more difficult.

I'm glad I'm not the only one!

Only work around I've found is, like you, using a third-party search (i.e., Kayak), that then allows Dl.dumb to construct my desired routing. Only glitch with that method is that it never offers me the option to pay with miles (if I'm looking to buy first and use miles to pay the difference in the fare).

Very frustrating.

javabytes Oct 8, 2014 2:04 pm


Originally Posted by funflier (Post 23646324)
YES!! What's going on with this function? Seems to have been lost completely. I can't duplicate anything I find on ITA at all. If I use the multi-city option, I get an error screen before the thing even tries to search stating there are no flights that match my request, which is just wrong. Basically refuses to allow me to put an itinerary together segment by segment. I've tried many combinations and nothing gets me even close to what I want! If I choose one way and pick a single segment, everyone is available... Anyone find a work-around? I can get close using Google flights and then moving to a booking directly from that link, but still much more difficult.

Same

Multi-city is more useless than ever before. I've had to call in every time for several recent tickets, even for simple multi-city searches.

andover Oct 8, 2014 2:39 pm


Originally Posted by javabytes (Post 23646543)
Same

Multi-city is more useless than ever before. I've had to call in every time for several recent tickets, even for simple multi-city searches.

Bring back EF!!!^^


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