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-   -   Delta Fare Class Problems (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1522875-delta-fare-class-problems.html)

FFSnoopy Nov 18, 2013 4:17 pm

Delta Fare Class Problems
 
Hey guys and gals,

I fly down to Brazil for work, 6 round trips a year Denver>ATL>GIG. My company gets one of the super discounted tickets for us, which used to be an "L" class and now its a "T" class. So I've made Silver peon status for this year, but it looks like I won't even make that next year.

Anyone know anything I can do to get more miles (other than book personal travel apart from it). I'll only get 18,000 or so next year for these flights, which really sucks.

Thanks,
Jeff

davisew Nov 18, 2013 4:28 pm


Originally Posted by FFSnoopy (Post 21808506)
...super discounted tickets...

There's your problem.

If these were "regular" (published) L and/or T fares, you'd be banking ~72,000 MQM/yr. They are obviously unpublished/consolidator fares, hence you're earning 25%, which happens to work out to 18,000 MQM.

Aside from getting a new job or changing your employer's travel policy (many would pay for J on this route), I think you're stuck.

Often1 Nov 18, 2013 4:28 pm

Call your head hunter. DEN-ATL-GIG for a reputable employer is in BE.

InsUW2 Nov 18, 2013 4:28 pm

First off welcome to FT and really review thoses tickets

FFSnoopy Nov 18, 2013 4:33 pm


Originally Posted by Often1 (Post 21808586)
Call your head hunter. DEN-ATL-GIG for a reputable employer is in BE.


I'm sorry, BE?

Anyways, I'm wondering if there is anything I can do to get around that "T" class. I realize I'd be able to make Platinum if I got full miles, but my company buys so many tickets for Brazil, then they qualify for the deep discounted tickets.

I doubt there is anything to do, and it'd probably be wise to just stop trying to only buy with Delta if I won't even make Silver status next year.

Thanks

pertristis Nov 18, 2013 4:38 pm


Originally Posted by FFSnoopy (Post 21808605)
I'm sorry, BE?

Anyways, I'm wondering if there is anything I can do to get around that "T" class. I realize I'd be able to make Platinum if I got full miles, but my company buys so many tickets for Brazil, then they qualify for the deep discounted tickets.

I doubt there is anything to do, and it'd probably be wise to just stop trying to only buy with Delta if I won't even make Silver status next year.

Thanks

BE = Business Elite = business class. The BE comment was basically saying your employer is shafting you, and you should find a company that will put you in business class on those long hauls.

FFSnoopy Nov 18, 2013 4:42 pm

Ah yeah, gotcha. No joke, there are plenty of guys that work in the same industry that either make platinum/diamond or are on BE class tickets. We'll see what I can do in the near future to make that happen.

knoa_knows Nov 18, 2013 4:51 pm

Hell, I am in academia and they fly me business for such a long flight. Unless it's a startup and these cost savings are because you decide to take stock options instead of compensation you are definitely getting screwed.


Originally Posted by pertristis (Post 21808631)
BE = Business Elite = business class. The BE comment was basically saying your employer is shafting you, and you should find a company that will put you in business class on those long hauls.


FFSnoopy Nov 18, 2013 4:54 pm

My company is FAR from a start up, and certainly not able to buy us the BE tickets. Privately owned as well, so no stock options either. My only thought is that since there are so many of us flying to Brazil, then it starts adding up.

Jaimito Cartero Nov 18, 2013 5:12 pm

Can you credit them to another program?

Alaska Airlines is a DL partner. Air France/KLM?

FFSnoopy Nov 18, 2013 5:18 pm

Yes, I have thought about doing it through Alaska, and forgotten about that, thanks for reminding me.

New question: What do I lose out on with going through a partner airline?

Thanks

suvayanr Nov 18, 2013 5:41 pm

by crediting to AS, you wouldn't be as high on the upgrade list - however, if it's only miles you're concerned about, then it's fine

FFSnoopy Nov 18, 2013 5:56 pm

Well without going through Alaska, I wouldn't make a status at all, and not even enough miles for a flight with Delta per year. With Alaska, I get miles and make some sort of status within their program.

jkatzen Nov 18, 2013 6:06 pm

Since no one really stated it in a way that's fully clear . . .

It has nothing to do with L vs T class. Those both will earn 100% mileage if booked directly through Delta.

If you purchase those tickets through another travel agent, they might be special versions of fares called "consolidator fares" and will only earn 25% mileage. It's a new rule in 2013. There's no easy way to know whether you'll get the full mileage or 25% mileage just by the single-letter fare class.

You'll need to either call Delta on your ticket after it's booked or else use a service like Expert Flyer (with some training) to identify whether or not it's a consolidator fare. (It's sort of a complicated process, but you can compare the 5-letter full fare class--starting with "L" or "T" in your case--from the detailed fare rules, with a list of published fares on Expert Flyer. If it's not in the Expert Flyer list, it's generally an unpublished consolidator fare.)

If your company will let you book your own tickets, buy them through Delta.com and you'll always get full mileage.

mAAine_flyer Nov 18, 2013 6:10 pm


Originally Posted by knoa_knows (Post 21808711)
Hell, I am in academia and they fly me business for such a long flight.

Certainly not the norm. Count yourself lucky...or part of the problem of high tuition rates.

javabytes Nov 18, 2013 7:11 pm


Originally Posted by jkatzen (Post 21809168)
Since no one really stated it in a way that's fully clear . . .

It has nothing to do with L vs T class. Those both will earn 100% mileage if booked directly through Delta.

If you purchase those tickets through another travel agent, they might be special versions of fares called "consolidator fares" and will only earn 25% mileage. It's a new rule in 2013. There's no easy way to know whether you'll get the full mileage or 25% mileage just by the single-letter fare class.

You'll need to either call Delta on your ticket after it's booked or else use a service like Expert Flyer (with some training) to identify whether or not it's a consolidator fare. (It's sort of a complicated process, but you can compare the 5-letter full fare class--starting with "L" or "T" in your case--from the detailed fare rules, with a list of published fares on Expert Flyer. If it's not in the Expert Flyer list, it's generally an unpublished consolidator fare.)

If your company will let you book your own tickets, buy them through Delta.com and you'll always get full mileage.

"Special" T fares earn 25%. L fares earn 50%. OP's employer is buying T now, not L, which is causing his dilemma.

FFSnoopy Nov 18, 2013 7:20 pm


Originally Posted by javabytes (Post 21809524)
"Special" T fares earn 25%. L fares earn 50%. OP's employer is buying T now, not L, which is causing his dilemma.

Exactly right. I know that its an unpublished fare, its always cut down, now all the way to 25% its not even worth it to keep using my delta FF number. However, with Alaska, I can make at least their middle tier for status. Plus have about 72,000 miles or so for booking flights.

howtofreetravel Nov 18, 2013 7:24 pm


Originally Posted by mAAine_flyer (Post 21809183)
Certainly not the norm. Count yourself lucky...or part of the problem of high tuition rates.

Part of the problem for sure

rylan Nov 18, 2013 8:07 pm

So what kind of a shady arrangement do they have that they are purchasing multiple international tickets through a consolidator regularly? Don't mean to be snide, but I have some issues with employers who make it a habit of buying tickets that way, especially since those tickets can be treated worse in case of delays or cancellations.

You're not going to get around the reduced earning with them buying tickets through an opaque 3rd party. Are they even saving much over the standard published T fares?

ashill Nov 18, 2013 8:08 pm


Originally Posted by knoa_knows (Post 21808711)
Hell, I am in academia and they fly me business for such a long flight.

Damn, lucky you. This academic is in coach for all business travel, including round the world tickets.


Originally Posted by mAAine_flyer (Post 21809183)
Certainly not the norm. Count yourself lucky...or part of the problem of high tuition rates.

+1

(Though most academic travel doesn't come out of tuition dollars; in my field, it's all federal grant money, which helps subsidize the teaching mission of most US research universities. But no way, no how are governments going to explain paying for business class for academics to politicians' constituents, most of whom don't understand the realities of business travel.)


Originally Posted by FFSnoopy (Post 21809566)
Exactly right. I know that its an unpublished fare, its always cut down, now all the way to 25% its not even worth it to keep using my delta FF number. However, with Alaska, I can make at least their middle tier for status. Plus have about 72,000 miles or so for booking flights.

Crediting to Alaska certainly seems sensible in your case. MVPs get access to exit row seats on Delta, and MVP Golds (50k, which you should reach based on your travel patterns) get Sky Priority as well.

FFSnoopy Nov 18, 2013 8:11 pm


Originally Posted by rylan (Post 21809797)
So what kind of a shady arrangement do they have that they are purchasing multiple international tickets through a consolidator regularly? Don't mean to be snide, but I have some issues with employers who make it a habit of buying tickets that way, especially since those tickets can be treated worse in case of delays or cancellations.

You're not going to get around the reduced earning with them buying tickets through an opaque 3rd party. Are they even saving much over the standard published T fares?


I'm just trying not to give out my company's name here is all. They are flying quite a few people down to Brazil on similar rotations as me. They even have their own travel agency. Thus they take advantage of these low rate tickets because they buy so many of them (at least from what I can gather that's how they get it). I'm assuming they're saving quite a bit. Believe me, it's aggravating to not make any sort of status, and really wish there was another way, but unfortunately not.

FFSnoopy Nov 18, 2013 8:14 pm

Any Diamond's out there wanna gift me Gold status? :)

ashill Nov 18, 2013 8:26 pm


Originally Posted by FFSnoopy (Post 21809825)
I'm just trying not to give out my company's name here is all. They are flying quite a few people down to Brazil on similar rotations as me. They even have their own travel agency. Thus they take advantage of these low rate tickets because they buy so many of them (at least from what I can gather that's how they get it). I'm assuming they're saving quite a bit. Believe me, it's aggravating to not make any sort of status, and really wish there was another way, but unfortunately not.

Do you have to fly Delta, or can the corporate travel agent get consolidator fares on other airlines? I don't think AA reduces mileage credit for consolidator fares.

From a business point of view, the company's approach seems entirely sensible to me, much as I'd dislike it from a frequent flyer point of view. I don't understand the argument that it's better to pay more for a service than the company has to, assuming there are no negative impacts on IRROPS handling and that the company is factoring in any costs of changing tickets. At the end of the day, consolidator fares put you in the same seat published fares put you in. But it seems strange that the company can't negotiate contracted fares that do as well as the consolidator prices but still count as "published" fares.

rylan Nov 18, 2013 8:36 pm

If its a 'well known' corporate travel agency you should be getting full earning credit... but if its 'another' travel agent who is getting whatever tickets they can find then nothing you can do.

If you have corporate negotiated fares then you should be earning full credit as mentioned.

InsUW2 Nov 18, 2013 8:42 pm


Originally Posted by FFSnoopy (Post 21809838)
Any Diamond's out there wanna gift me Gold status? :)

Oh Darn, I just made Diamond today, but already gave the GOLD status to my wife as a gift.

Just a few minutes too late.

mAAine_flyer Nov 18, 2013 8:47 pm


Originally Posted by ashill (Post 21809802)
(Though most academic travel doesn't come out of tuition dollars; in my field, it's all federal grant money, which helps subsidize the teaching mission of most US research universities. But no way, no how are governments going to explain paying for business class for academics to politicians' constituents, most of whom don't understand the realities of business travel.)

Totally agree about grant-funded academic travel. Academic administrators on the other hand...

mridley2 Nov 18, 2013 9:49 pm

Also keep in mind that PM status doesn't offer any benefits on your long laugh flight ATL-GIG. Unless you select SWU's as your medallion choice. And then you need M+ fare to use that so that won't help you.

Just not sure your complaint is worth the juice from that squeeze. PM is nice but unless you have other domestic travel its not going to be that beneficial. Except mileage award changes without a fee. That's about it.

dEagleS Nov 18, 2013 10:00 pm


Originally Posted by mridley2 (Post 21810278)
Also keep in mind that PM status doesn't offer any benefits on your long laugh flight ATL-GIG. Unless you select SWU's as your medallion choice. And then you need M+ fare to use that so that won't help you.

Just not sure your complaint is worth the juice from that squeeze. PM is nice but unless you have other domestic travel its not going to be that beneficial. Except mileage award changes without a fee. That's about it.

Free EC?

javabytes Nov 18, 2013 10:07 pm


Originally Posted by dEagleS (Post 21810339)
Free EC?

Baggage allowance and lounge access, too.

MSPeconomist Nov 18, 2013 10:32 pm

GM+ get lounge access on SkyTeam international itineraries.

Before the OP decides to credit to AS, make sure that DL consolidator fares earn full miles on AS. Since DL supplies the info and pays for the miles, I wouldn't be surprised if they also tell AS to just give 25% credit on these fares.

bennos Nov 19, 2013 5:02 am


Originally Posted by FFSnoopy (Post 21809825)
Thus they take advantage of these low rate tickets because they buy so many of them (at least from what I can gather that's how they get it). I'm assuming they're saving quite a bit. Believe me, it's aggravating to not make any sort of status, and really wish there was another way, but unfortunately not.

I'd be curious what the actual consolidator fares are. Sometimes the further discounts on low fare buckets are quite small (2% - 5%). If that's the case, perhaps you could somehow pay the difference out of pocket.


Originally Posted by mAAine_flyer (Post 21810007)
Totally agree about grant-funded academic travel. Academic administrators on the other hand...

...also fly in coach, unless they're very senior, are involved in a prestige overseas campus, or fall into a number of other limited exceptions. Indeed, I suspect most academic administrators rarely travel out of the country, unless they're recruiting foreign students or donors.

JulienMSP Nov 19, 2013 5:14 am

okay, several of you are saying that only reputable employers put people in BE and I'm sorry but sounds like a lot of you are also out of touch with reality. I've worked for 3 major software companies in my life. During the 90s; yes--it was common that any flight over X hours was in BE; but then it shifted to only execs, then finally it shifted to "we dont buy business at all for anyone." I've talked to several people at several different larger companies to find out if this has been a trend and they all seem to have similar policies plus I read about everyone having those same policies on this forum.

I think it's safe to no longer assume that only "reputable" employers put you in BE. With fares for BE ranging between 4-15k; it's just no longer feasible for most companies who are making a profit.

I won't try to represent everyone--I'm a corporate trainer by trade and my company has a small team (13 of us) who do this every week. If we were putting everyone in BE; we'd barely make any return/margin on the classes we teach and our parent company might honestly just do all of our training/certification classes online.

Bicostal Nov 19, 2013 5:26 am


Originally Posted by mAAine_flyer (Post 21810007)
Totally agree about grant-funded academic travel. Academic administrators on the other hand...

And academics traveling when consulting for private industry....

rylan Nov 19, 2013 6:01 am


Originally Posted by JulienMSP (Post 21811632)
I think it's safe to no longer assume that only "reputable" employers put you in BE. With fares for BE ranging between 4-15k; it's just no longer feasible for most companies who are making a profit.

I won't try to represent everyone--I'm a corporate trainer by trade and my company has a small team (13 of us) who do this every week. If we were putting everyone in BE; we'd barely make any return/margin on the classes we teach and our parent company might honestly just do all of our training/certification classes online.

Yeah sometimes BE doesn't make sense for the company... however the unpublished fares don't seem to make sense to me either. Sounds like if employees are really flying that often/much the company would be better off getting a corporate contract rate/deal directly with DL instead of buying through 3rd party channels. As bennos mentioned, gray market consolidator fare discounts on low fare buckets usually are not a significant discount anyway.

KKinLA Nov 19, 2013 11:12 am

You can also get more MQM's with Amex Delta Reserve card.

knoa_knows Nov 19, 2013 11:28 am

Well, in my case it is funding I get from industry partners so it is not tuition, not government grants and not from the university. I bring in the $$ so I should have some say as to how they are spent, and a couple extra thousand of dollars over the lifetime of multi-million dollar contacts is worth it when I have to fly to Mumbai or Rio for 48 hours of meetings...


Originally Posted by mAAine_flyer (Post 21810007)
Totally agree about grant-funded academic travel. Academic administrators on the other hand...


bennos Nov 19, 2013 2:29 pm


Originally Posted by knoa_knows (Post 21813858)
Well, in my case it is funding I get from industry partners so it is not tuition, not government grants and not from the university. I bring in the $$ so I should have some say as to how they are spent, and a couple extra thousand of dollars over the lifetime of multi-million dollar contacts is worth it when I have to fly to Mumbai or Rio for 48 hours of meetings...

I have no problem with this in terms of buying BE, but it's not the common model for people working in higher ed and academic research.

TheRoadie Nov 19, 2013 2:50 pm


Originally Posted by JulienMSP (Post 21811632)
... my company has a small team (13 of us) who do this every week. If we were putting everyone in BE; we'd barely make any return/margin on the classes we teach and our parent company might honestly just do all of our training/certification classes online.

Exactly. See George Clooney's job evaporate in *Up In The Air*.

JulienMSP Nov 19, 2013 3:02 pm

my point is that even at other large corporations; it is no longer "common" that you automatically get a BE seat if a flight is over x hours.

FFSnoopy Nov 22, 2013 1:33 pm

I have no idea what the fare rates are, and I know they use an in house travel agency to arrange all this travel for people.

Alaska has already told me that they give full miles for Delta flights. There really isn't any point in sticking with Delta skymiles program now, I get the benefits through the end of next year, but I'll have Alaska Gold within the first half of the year. all very silly i guess.

thanks for the replies


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