Cookies = "regular" chocolate chip, oatmeal raisin, sugar, and (maybe) peanut butter cookies.

Biscoffs are still available. At JFK on Wednesday they had the full size Biscoffs.

I was in the CVG CRC in concourse A this week, and they had a spread that was above the DL average... including chicken salad, pita chips, some sort of non-hummus chick pea salad.

Any perspective? Was this in deference to the remaining overseas departures out of CVG? A quasi-BC offering?

I don't think Delta will or would EVER get rid of Biscoff's. After all they are well integerated, as they even have "DELTA" written in the cookie.

But what are you supposed to put the nutella on????

SMI,

When you meet with the SC manager, how about asking why PHL is going to be without a club for 3 to 4 months after the move to terminal D?

Poor planning on DL's part should not be justification for lowering the value of my recently renewed club membership.

What is DL going to do to protect SC member interests at PHL in the interim?

Can you provide some response on this?

And the refills stop well before 7 PM.

I've noticed former NWA fliers complain about food a lot.

The snacks were part of the club amenities when we signed up or renewed membership, but now under DL they are gone. When traveling it's hard to find things low in sodium, without heavy preservatives or partially nutritional @:-)

Would you be a bit miffed if something was taken away from you after paying for it?

p.s. I've noticed that a lot of pre-merger DL fliers were blissfully unaware of things at other airlines (especially things that were better)

Just as many NW flyers were blissfully unaware of things at other airlines, such as AVOD or any other of IFE. In the end, the onboard experience is the most important. Why? We spend more time on the planes that anywhere else.

Now folks, let's not make this personal. :)

You're observation is noted.

But I am puzzled as to why it was directed at me, since my maximum account mileage in the NWA program peaked at 1000 miles.

If you want to turn this into a "we" vs "they" thread, you'll have to find a "they" to target.

Yes... I have flow NWA often, especially over the last year as DTW became an option for upgraded travel that did not require connecting through ATL.

No... One does not have to have been a NWA elite to understand how they have received the short end of the stick on this "integration." And, DL's approach to standardized mediocrity when it comes to club refreshments vividly illustrates this.

Actually many of us, EX Delta-North flyers were well aware of IFE. At $6 a pop for a movie on DL aircraft, I personally am not that interested in the small screen, and rather read my book.

As for onboard experience (other than mindlessly watching the tube), I got plenty of drinks, snacks and hot food on the vast majority of my NW flights. Those things are now missed with our current owners.

The diminished offerings in the SC are an entirely different matter.

What is different is...
 

With the new SkyClub offering:

The cheese isn't cheddar...
The celery is gone...
The fruit is gone...
The crackers aren't packaged, with choices...
The cookies aren't the same...
There is no salsa, which on occasion NWA had in DTW...

Sigh...

Don't forget:
The Ranch dressing is gone....
The cheese is "processed cheese food....
The butter is "buttery spread"....

And they only put this stuff out for a couple hours at a time.

I got a couple of Sky Club passes when I bit on the American Express 40,000 miles offer. So I decided to try out the SLC lounge before a recent flight. It was a morning flight so the club had a fairly nice continental breakfast spread. But I could have eaten breakfast at an airport food stand and gotten better food. I don't drink alcohol so all I asked for at the bar was orange juice. Which was obviously from concentrate since it came out of a hose. I much prefer the fresh-squeezed juice I can get a one particular airport vendor.

The lounge had nice chairs and free wifi, but the rest of the airport also has free wifi now. I tried to time going to the gate with the boarding time for the flight, but boarding was a little delayed and so I spent about 15 minutes at the gate standing up because by the time I got there, all the seats were taken. So that pretty much counterbalanced having the nice lounge seat earlier.

I think having a dedicated desk in the club to deal with irregular operations issues is a definite plus. But I do not see enough value in having that "conceirge" available to offset the cost of a club membership. I am a couple of rungs down the corporate ladder from where the company would reimburse me for club fees. But the company does pay for my meals while traveling, including at airports and onboard planes. Given that, why would I want to eat lounge food when I could be eating exactly what I want elsewhere in the airport?

I'm sorry folks -- I don't get it. Where is the value proposition in a club membership for us nondrinkers?

After one time of dealing with IRROPS, you'd find the agents in the DSC invaluable. I believe that the ability of the agents to help during these situations to be well worth the membership. Also many airport still charge for wifi, so a free wifi connection also is a factor.