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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Delta Air Lines | SkyMiles (https://www.flyertalk.com/forum/delta-air-lines-skymiles-665/)
-   -   Voucher Change Starting 15 DEC (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1291177-voucher-change-starting-15-dec.html)

Medeski Dec 14, 2011 10:30 am
Voucher Change Starting 15 DEC
 
Just got off the phone with a DM agent who told me that starting tomorrow vouchers (issued tomorrow) will no longer be combinable or transferable anymore...

More enhancements and changes DL

TTT Dec 14, 2011 10:36 am
What kind of vouchers? VDB, eCredits, others?

mlad1101 Dec 14, 2011 10:52 am
Originally Posted by Medeski (Post 17625596)
Just got off the phone with a DM agent who told me that starting tomorrow vouchers (issued tomorrow) will no longer be so they aren't combinable or transferable anymore...

More enhancements and changes DL
They have been transferable:confused: Unless they are from a non refundable flight.

Thomas Hudson Dec 14, 2011 11:03 am
Delta's Social Media Department will be here to update this issue, right after they are done informing us of the fix for the comment/complaint issue on the website... please be patient....

Medeski Dec 14, 2011 11:20 am
Originally Posted by mlad1101 (Post 17625762)
They have been transferable:confused: Unless they are from a non refundable flight.
My english was not working this morning.

Starting tomorrow she told me they would not be transferable or combinable

fti Dec 14, 2011 11:21 am
Originally Posted by Medeski (Post 17625950)
My english was not working this morning.

Starting tomorrow she told me they would not be transferable or combinable
The question still remains, what "they" means:

Originally Posted by TTT (Post 17625631)
What kind of vouchers? VDB, eCredits, others?

OHDL1 Dec 14, 2011 11:51 am
Originally Posted by fti (Post 17625960)
The question still remains, what "they" means:
Policies regarding Transportation Credit Vouchers issued for 1) Denied Boarding, 2) Service Recovery and 3) Residual Credit are being changed for TCV's issued on or after December 15, 2011. Before Dec 15th..rules remain the same. TCV's can be transferred with knowledge of the voucher number. Also, up to 3 vouchers can be combined to the purchase of a ticket. After Dec 15th..customers receiving a TCV will not be able to transfer it to anyone unless that person is traveling with the recipient in the same PNR. And only one TCV can be applied to the purchase of a ticket.

(Am only providing this information to clear up possible misinformation from the DM line
agent. I am not a spokesperson for Delta.)

avidflyer Dec 14, 2011 11:55 am
Originally Posted by OHDL1 (Post 17626196)
(Am only providing this information to clear up possible misinformation from the DM line
agent. I am not a spokesperson for Delta.)
But you DID stay at a Holiday Inn Express last night ;)

OHDL1 Dec 14, 2011 11:57 am
Originally Posted by avidflyer (Post 17626229)
But you DID stay at a Holiday Inn Express last night ;)
Why....yes I did...and remember...I did play one on TV.

CalVol Dec 14, 2011 12:02 pm
:td::td::td:

GBadger Dec 14, 2011 12:04 pm
The transferable part I can *sort* of live with. The non-combinable part is absolutely ridiculous.

oh912flyer Dec 14, 2011 12:07 pm
Originally Posted by GBadger (Post 17626299)
The transferable part I can *sort* of live with. The non-combinable part is absolutely ridiculous.
No kidding. SO glad I already used all three of my $200 vouchers on the one flight ... ;)

DLroads Dec 14, 2011 12:13 pm
Yes, I just heard it from the DM desk as well
 
What other 'enhancements' do you plan for us?!?!


DL:td:

mlad1101 Dec 14, 2011 12:23 pm
Terrible changes if so. :td:

TTT Dec 14, 2011 12:43 pm
Bummer - this is not good. So when we get $5.48 back from a SDC change in the form of a voucher it will just sit until it expires:td:

So should those who have not made their choice benefit selection yet do so now so that they fall under the "old" rules?


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