Voucher Change Starting 15 DEC

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Old Dec 14, 11, 11:30 am
  #1  
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Voucher Change Starting 15 DEC

Just got off the phone with a DM agent who told me that starting tomorrow vouchers (issued tomorrow) will no longer be combinable or transferable anymore...

More enhancements and changes DL

Last edited by Medeski; Dec 14, 11 at 12:20 pm Reason: Fixing my broken english
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Old Dec 14, 11, 11:36 am
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What kind of vouchers? VDB, eCredits, others?
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Old Dec 14, 11, 11:52 am
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Originally Posted by Medeski View Post
Just got off the phone with a DM agent who told me that starting tomorrow vouchers (issued tomorrow) will no longer be so they aren't combinable or transferable anymore...

More enhancements and changes DL
They have been transferable Unless they are from a non refundable flight.
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Old Dec 14, 11, 12:03 pm
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Delta's Social Media Department will be here to update this issue, right after they are done informing us of the fix for the comment/complaint issue on the website... please be patient....
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Old Dec 14, 11, 12:20 pm
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Originally Posted by mlad1101 View Post
They have been transferable Unless they are from a non refundable flight.
My english was not working this morning.

Starting tomorrow she told me they would not be transferable or combinable
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Old Dec 14, 11, 12:21 pm
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Originally Posted by Medeski View Post
My english was not working this morning.

Starting tomorrow she told me they would not be transferable or combinable
The question still remains, what "they" means:

Originally Posted by TTT View Post
What kind of vouchers? VDB, eCredits, others?
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Old Dec 14, 11, 12:51 pm
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Originally Posted by fti View Post
The question still remains, what "they" means:
Policies regarding Transportation Credit Vouchers issued for 1) Denied Boarding, 2) Service Recovery and 3) Residual Credit are being changed for TCV's issued on or after December 15, 2011. Before Dec 15th..rules remain the same. TCV's can be transferred with knowledge of the voucher number. Also, up to 3 vouchers can be combined to the purchase of a ticket. After Dec 15th..customers receiving a TCV will not be able to transfer it to anyone unless that person is traveling with the recipient in the same PNR. And only one TCV can be applied to the purchase of a ticket.

(Am only providing this information to clear up possible misinformation from the DM line
agent. I am not a spokesperson for Delta.)
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Old Dec 14, 11, 12:55 pm
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Originally Posted by OHDL1 View Post
(Am only providing this information to clear up possible misinformation from the DM line
agent. I am not a spokesperson for Delta.)
But you DID stay at a Holiday Inn Express last night
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Old Dec 14, 11, 12:57 pm
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Originally Posted by avidflyer View Post
But you DID stay at a Holiday Inn Express last night
Why....yes I did...and remember...I did play one on TV.
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Old Dec 14, 11, 1:02 pm
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Old Dec 14, 11, 1:04 pm
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The transferable part I can *sort* of live with. The non-combinable part is absolutely ridiculous.
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Old Dec 14, 11, 1:07 pm
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Originally Posted by GBadger View Post
The transferable part I can *sort* of live with. The non-combinable part is absolutely ridiculous.
No kidding. SO glad I already used all three of my $200 vouchers on the one flight ...
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Old Dec 14, 11, 1:13 pm
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Yes, I just heard it from the DM desk as well

What other 'enhancements' do you plan for us?!?!


DL
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Old Dec 14, 11, 1:23 pm
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Terrible changes if so.
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Old Dec 14, 11, 1:43 pm
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Bummer - this is not good. So when we get $5.48 back from a SDC change in the form of a voucher it will just sit until it expires

So should those who have not made their choice benefit selection yet do so now so that they fall under the "old" rules?
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