Changes in First Class services?
#1
Original Poster
Join Date: Jun 2010
Posts: 2
Changes in First Class services?
Platinum here. In the last 2 weeks, both my flights CVG-PHX in First class, I noticed that the flight attendants didn't ask to take my jacket or offer any drinks prior to departure. Is this a new change? I am just curious...
#2
Join Date: Feb 2009
Location: TPA
Programs: United - PG, Marriott Silver
Posts: 1,625
Two things: 1) If you were running late they may have skipped it; 2) If the aircraft was not catered on time (usually you can tell because there are no little water bottles at the seats), they are (by DL rules) allowed to skip the PFB.
In either case, I think it's perfectly appropriate to ask for a beverage. If they say "we can't because........," and you don't like the response, then simply send Delta an email so that they know.
#3
Join Date: May 2006
Location: TUS/PDX
Programs: WN CP/A-List, AS MVPG75K
Posts: 5,798
All 4 of my flights last week the FAs offered to take people's jackets and had PDBs. There was even a PDB on my MSP-PHX 757 flight that boarded from 1L a few weeks ago.
#6
Join Date: Dec 2002
Location: MCO
Programs: DL GM/2.7MM, Marriott Lifetime PL, SPG Lifetime PL,Hilton Gold, Natl Lifetime Exec Elite
Posts: 841
All 28 of my flights from Sept 1 (excluding 4 CRJ's) had PDB and asking for coats ^. Not sure why your flights did not unless it was due to late departure but when ever that has happened to me all that was skipped was a PDB not asking for and hanging up the coats YMMV.
#7


Join Date: Jun 2010
Location: LAS
Posts: 1,279
All 28 of my flights from Sept 1 (excluding 4 CRJ's) had PDB and asking for coats ^. Not sure why your flights did not unless it was due to late departure but when ever that has happened to me all that was skipped was a PDB not asking for and hanging up the coats YMMV. 

#8




Join Date: Dec 2010
Location: Washington, DC
Programs: Delta DM 1MM, Delta Reserve, Singapore Silver, Amex Plat, Bonvoy Gold, Hilton Diamond,
Posts: 1,950
I'm about to broard my 8th segment of the last 10 days and half have been in F. PFB has been offered every time. When I flew from DCA to ATL on Wednesday the FA took jackets. It was a 757.
When I flew SLC-DCA last week the flight leader actually came through first while we were taxing and asked each person if we were offered and served a drink of our choice.
The flights where PFB is usually missed, in my experience, are DL Connection flights.
When I flew SLC-DCA last week the flight leader actually came through first while we were taxing and asked each person if we were offered and served a drink of our choice.
The flights where PFB is usually missed, in my experience, are DL Connection flights.



