Something wierd happend
 

when tying get a award tix from thailand to brazil,

ICN has to be passed. so i asked like this




Bkng Meals/
Day Date Flight Status Class City Time Other Cabin
--- ----- ---------------- ------ ----- ---------------- ------ ----- -------
Fri 11NOV KE 654 OK U BKK 1255A- ICN 805A (U)


Fri 11NOV KE 61 OK U ICN 935P- GRU 1140A# (U)


Thu 24NOV KE 62 OK U GRU 140P- LAX 800P (U)


Mon 28NOV KE 18 OK U LAX 1100A- ICN 525P# (U)


Tue 29NOV KE 653 OK U ICN 720P- BKK 1110P (U)



--------------------------------------------------------------------------

ICN is Just a connection and it supposed to be redeemed 120k as they

say in DELTA.COM

but delta agent wanted me 165k ( extra 45k miles come from icn-bkk )


there's no choice but stopping by ICN. DId i something wrong? or do i have

to take it for granted?

hope you guys help me :(

You've got two stopovers, which is not allowed. You need to depart ICN by 1724 on 29 November (or arrive after 1920 on 28 November), as otherwise the layover exceeds 24 hours and becomes a stopover. You've already got a stopover at LAX. The system is pricing it correctly as a BKK-GRU-ICN open-jaw with a stopover at LAX plus a one-way ICN-BKK. Since DL doesn't do one-way awards at half of RT pricing, you pay 45K for that.

i will touch down ICN 29 NOV.

# stands for it arrives next day .

so i stay less than 24hrs which mean it shouldn't be counted as stop-over.

My bad. I should have realized that. Hmmm, it's not at all clear what's going on. I thought maybe the system was treating it as a circle route (BKK-GRU, GRU-LAX, LAX-BKK), but that would price out at 130K in low. Even if the agent mistakenly gave you some weird GRU-LAX routing on DL that priced at medium or high, the price doesn't jive. Seems like it's time to play everyone's favorite game: call back and get a different agent. If they give the same price, ask for the manual pricing desk.

but
 

Angent told me she had to price

ICN-BKK, ICN-GRU 2 diffrent ticket

and said it cost 45k, 120k each.

when i tried ICN-LAX-GRU-LAX(stop

over)-ICN it costed 120k.

Delta.com says when flying between

ES Asia to Brazil, 120k will be

redeemed.

have no idea what am i missing

I think the agent is missing something or it's yet another computer hiccup. (Cue the "fleecers" to come in here and start hurling accusations.) That pricing method would apply if the routing were invalid. However, BKK-GRU has a maximum permitted mileage routing rule, and your routing falls within that by a good amount. Keep calling.

Why must you transit through ICN?

Why not BKK-->NRT-->(somewhere in USA)-->GRU?

i prefer to fly KE rather than DL and DL seat is extremely hard to get.

that is matter ;-(

This sounds like a hiccup... have them 'store the fare' and then talk to the manual reissues department. They should be able to fix this.

The only thing I can think is that BKK-ICN-GRU-LAX-ICN-BKK is pricing over the MPM on the ticket.

sorry i can't get it

you mean 16.5k is reasonable?

i think i have to contact US based agent not my local agent .

you know this is first time kind of negociating with agent and cause

English is not my mother tougue, it makes me little bit nervous

would you tell me how should i ask to agent?

You shouldn't have to negotiate. Press the local agent on why the cost is what it is.

Do you have status with Delta?

That's what I was thinking too, but it seems unlikely since DL options would entail connections both in NRT and ATL/JFK/etc.

Also, not the issue here, but I thought two stopovers were allowed? They were a couple of years ago when I did MSN-DTW-AMS//AMS-CDG-FLO//FCO-CDG//CDG-DTW-MSN... I suppose its possible that my CDG stop was < 24 hours, but it certainly entailed an overnight.

I also don't understand why you have ICN-->GRU in your outbound but GRU-->LAX-->ICN in your return. Nobody flies directly from ICN-->GRU as this is longer than the maximum range of any commercial jetliner. I assume your outbound actually includes a stop in LAX as well, or somewhere else in the USA?

I checked the MPM, and the return is fine. Given the potential routing issue on the outbound that HongKonger mentions, it could be an issue, but I'm guessing OP just omitted one segment.

Since CDG was < 24 it's a layover (intl) not a stopover.

ICN --> GRU same flight #.

Something doesn't make sense.