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As a Diamond member I've got some segments that never clear. That is really spooky.
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Originally Posted by jackfrost
(Post 16304804)
As A Diamond member I can tell you that my domestic upgrades no longer clear CONSITENTLY.
Some segements clear at time of booking. Others at the 7 day window. Other at the gate. For my flight on Monday BDL-DET-LAX, and reverse, each segement cleared at different time, with last one clearing last night (thats 3 days prior to flight), and my DET to LAX segement has NOT yet cleared. I know for a fact that it will clear once I arrive at DET. (having flown this route many times). Why ? I have no clue. The same happens when I fly JFK to LAX. My upgrades as Diamond clear at the gate. I have never had the JFK to LAX flight clear ahead of time. So I really do not belive that there are ANY fixed rules to all this. The may claim things are suppose to happen at certain times, but they are not consitently executed that way. -Upgrades clear at the time of booking on a full Y fare -Upgrades clear starting at 5:00 PM Eastern Time 6, 4, or 2 days before departure depending on your medallion tier The BE routes (JFK-SFO, JFK-LAX, etc.) essentially never have any inventory released before the gate, as it is a premium product and DL does quite well selling those seats. If inventory is not available, the upgrades will not clear at the windows, and instead will clear immediately whenever it does become available within the windows - which could be at random times leading up to departure or could be at the gate. |
Originally Posted by javabytes
(Post 16305382)
It is pretty consistent. IF INVENTORY IS AVAILABLE:
-Upgrades clear at the time of booking on a full Y fare -Upgrades clear starting at 5:00 PM Eastern Time 6, 4, or 2 days before departure depending on your medallion tier The BE routes (JFK-SFO, JFK-LAX, etc.) essentially never have any inventory released before the gate, as it is a premium product and DL does quite well selling those seats. If inventory is not available, the upgrades will not clear at the windows, and instead will clear immediately whenever it does become available within the windows - which could be at random times leading up to departure or could be at the gate. Has very little to do with inventory. There are other elements at play here. I have been on flights this year, that over 50% of the bussiness class cabin was empty at boarding time, and I was holding a Y class fare, and NEVER pre-cleared unitl the gate. They cleared everyone at the gate. Yet I have other flights that with a Y ticket I get upgraded at time of purchase. Its is never consistent. |
Originally Posted by jackfrost
(Post 16308806)
I have been Diamond since delta started the new class and it is far form consistent.
Has very little to do with inventory. There are other elements at play here. I have been on flights this year, that over 50% of the bussiness class cabin was empty at boarding time, and I was holding a Y class fare, and NEVER pre-cleared unitl the gate. They cleared everyone at the gate. Yet I have other flights that with a Y ticket I get upgraded at time of purchase. Its is never consistent. |
I have a flight next week on Friday that cleared at midnight last night. I was watching very carefully because I wanted to switch my seat to sit next to my wife on award FC ticket. I had no doubt I would clear since this had to be the easiest upgrade in the system. I live in a relatively small Delta market. No planes bigger than A320 size. Most planes are RJs. Because of upcoming big event, Delta is bringing in a 757. I am traveling opposite direction as everyone else so plane is EMPTY. Was shocked when upgrade didnt clear at window yesterday. Expert Flyer showed V9, in fact 9's across the board for avail. I though maybe I just didnt get email...checked seat assignment and still 18d. Upgrade went through just after midnight. Go figure.
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Originally Posted by mtkeller
(Post 16308902)
It has everything to do with inventory: V inventory for upgrades. You're right that there's not a ton of correlation with F or Y inventory, but the timing of upgrade processing has everything to do with if/when DL makes V inventory available for upgrades.
My personnal experiences and that of my collegues contradicts this. We put an average of 200K per year on Delta, each of us, and I can tell you for a fact that timing is all over the place. I have had Y class tickets clear as late as the day of the flight, and as early as the time I booked. What the Delta Rules say, and what happens in reality are very different. I can also tell you that things were much much more consistent with the rules back in 2009 and 2010. It seems that this type of "messed up" upgrading is happening more frequently in 2011. |
Originally Posted by jackfrost
(Post 16309507)
My personnal experiences and that of my collegues contradicts this.
We put an average of 200K per year on Delta, each of us, and I can tell you for a fact that timing is all over the place. I have had Y class tickets clear as late as the day of the flight, and as early as the time I booked. What the Delta Rules say, and what happens in reality are very different. I can also tell you that things were much much more consistent with the rules back in 2009 and 2010. It seems that this type of "messed up" upgrading is happening more frequently in 2011. |
Wow. It is surprising how little people understand about the upgrade process.
V. It's all about V inventory. That number is determined by Delta revenue. If your upgrade doesn't clear when you think it is "supposed" to, it's because Delta has not released V inventory. They think they can sell it instead of giving it to you for free. |
[QUOTE=VolareBene;16309549]Wow. It is surprising how little people understand about the upgrade process.
V. It's all about V inventory. Why is it surprising? Just based on the number of different opinions/thoughts/experiences in this thread, it is evident that neither delta's processes or policies are clear or consistent. Which, consequently, is what makes flyer talk such a great site! |
Originally Posted by Planereality
(Post 16309827)
it is evident that neither delta's processes or policies are clear or consistent.
Think of the upgrading process as a car engine. V inventory is the "gasoline" of the upgrading process (for lack of a better metaphor. I invite someone to please think of a better one). Recently, the releasing of V inventory has been incredibly inconsistent. Without that V inventory "gasoline," the upgrading "engine" doesn't work the way you want it to. Before FC was monetized, V inventory was much more plentiful on many of the main routes. Now, a lot of it is being held back until the last minute. That's why the upgrade that used to happen at T-6 or T-5 may now be occurring at T-2, T-1, or even at the gate., |
Originally Posted by jackfrost
(Post 16308806)
I have been Diamond since delta started the new class and it is far form consistent.
Has very little to do with inventory. There are other elements at play here. I have been on flights this year, that over 50% of the bussiness class cabin was empty at boarding time, and I was holding a Y class fare, and NEVER pre-cleared unitl the gate. They cleared everyone at the gate. Yet I have other flights that with a Y ticket I get upgraded at time of purchase. Its is never consistent.
Originally Posted by jackfrost
(Post 16309507)
My personnal experiences and that of my collegues contradicts this.
We put an average of 200K per year on Delta, each of us, and I can tell you for a fact that timing is all over the place. I have had Y class tickets clear as late as the day of the flight, and as early as the time I booked. What the Delta Rules say, and what happens in reality are very different. I can also tell you that things were much much more consistent with the rules back in 2009 and 2010. It seems that this type of "messed up" upgrading is happening more frequently in 2011. |
I have a 9:20 am from CVG - LAS next Saturday and I just recieved my notice about an hour ago that I was upgraded. So that would jive perfectly with the information given in this thread.
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earlier tonight i was watching my next sat BDL-ATL-DEN flights. Im a GM and the DM/PM window opened and BDL-ATL stayed at V9 but 1 F seat went away. ATL went from V9 to V7 with 3 F seats filling up. I will be looking for my GM upgrades tues night same time. is V9 the maximum that expertflyer shows?
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Originally Posted by DLB404
(Post 16296684)
So I guess I will log in and check every couple hours that I can +/-1 5 days prior and 2 days prior!
Thanks for the comments |
Originally Posted by socrates
(Post 16297049)
award tickets are processed at the 24 hour mark AFTER silvers on revenue tickets but in order of status for award tickets
Originally Posted by VolareBene
(Post 16310056)
The upgrading process is consistent - it's just an automated computer program.
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