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This thread is beyond silly.
The used of the word "fraud" is highly inflammatory as attested by the endless responses and postulations of fraud by mostly one member that is clearly not going to change his mind. That's ok, his right, free country, free speech. The fact is we do not set the rules or prices, the airline does and they have full control. If the buyer takes advantage of the rules set by the airline then it is construed by a few as "fraud". When the same airline takes advantage of the buyer then it is called "supply and demand". "You need to go see your dying Father in Omaha today? Too bad, that will be $800, but hey, if you had only bothered to ask your dad to tell you 14 days in advance that he had planned to get gravely ill and die it would have cost you $229.10 for the round trip." Oh shucks! Supply and Demand, poor airline, being screwed by a few consumers hell bent on committing fraud, bilking millions from the airline that plays it fair with rules and prices. All consumers expect to pay a fair and reasonable price for a product, from movie tickets to homes; however, when it comes to airline tickets the consumer is left bewildered by the difference in prices based on many variables that just don't make a lot of sense. If consumers are taking advantage of the airline ticketing rules and prices then the airlines have only one to blame: themselves. To call it "fraud" is in itself the fraudulent use of the word "fraud" because it fails to describe something that is not fraud. In fact, this whole thread is a "fraud". And if you have done this in the past, do we have a recovery group to get us over our "fraudalent" ways and be on the straight and narrow? "Hi, I'm Joe and I bought an airline ticket knowing that I was breaking the ticketing rules" "Hi Joe!" "Guys, it was so simple, i swear I had no intention, but it was so tempting.... Buying the tickets that way saved me $800! Oh I feel so ashamed!" "It's OK Joe (says the counselor) we all feet that way, we are recovering "back-to-back airline ticket buying fraudsters" and time will help you heal the emotional scars from gaming the airline fare rules" "How do you guys do it?" cries Joe. "I have not been able to sleep, I keep playing the same sceario, with me clicking on the PURCHASE NOW button knowing full well it was fraud!" (Joe falls to his knees, crying unconsolably, the instructor approaches him and places his hand on Joe's shoulder) "Joe, get on FlyerTalk forum and open up your heart to your deviant, criminal, and shameful behavior. Tell everyone that what you did is wrong. The truth, Joe, will set you free" Joe never made it to the FT forum. He got his own justice by his own hand. The airline no longer gamed by yet another "back to back ticket buying fraudster" (play your favorite cop tv show music here) The end. |
Originally Posted by PepeBorja
(Post 16479569)
This thread is beyond silly.
The used of the word "fraud" is highly inflammatory as attested by the endless responses and postulations of fraud by mostly one member that is clearly not going to change his mind. That's ok, his right, free country, free speech.
Originally Posted by PepeBorja
(Post 16479569)
The fact is we do not set the rules or prices, the airline does and they have full control.
If the buyer takes advantage of the rules set by the airline then it is construed by a few as "fraud". When the same airline takes advantage of the buyer then it is called "supply and demand". And how is the airline taking "advantage of the buyer"? Nobody is forcing you to buy their product. Nor do they exist to provide you with that product on your terms. It is their business, and they get to set the rules. Now, if you wanted every seat to be sold for $200, then guess what - there wouldn't be any seats left 14 days before departure because every flight would be sold out. So revenue management operates to make it more likely that you will have a seat available at the last minute - but since the airline takes the risk of inventory spoilage, you also pay a premium for that product.
Originally Posted by PepeBorja
(Post 16479569)
"You need to go see your dying Father in Omaha today? Too bad, that will be $800, but hey, if you had only bothered to ask your dad to tell you 14 days in advance that he had planned to get gravely ill and die it would have cost you $229.10 for the round trip."
Oh shucks! Supply and Demand, poor airline, being screwed by a few consumers hell bent on committing fraud, bilking millions from the airline that plays it fair with rules and prices.
Originally Posted by PepeBorja
(Post 16479569)
All consumers expect to pay a fair and reasonable price for a product, from movie tickets to homes; however, when it comes to airline tickets the consumer is left bewildered by the difference in prices based on many variables that just don't make a lot of sense.
If consumers are taking advantage of the airline ticketing rules and prices then the airlines have only one to blame: themselves. And what variables "just don't make a lot of sense"? They are all intended to effectuate price discrimination among buyers at differing points on the demand curve. Let's look at them: Advance purchase requirements: The further out you book, the easier it is for the airline to manage inventory. And the more likely it is that you are a leisure passenger at the lower end of the demand curve. Thus AP requirements on lower fares make sense. Refundability/Change Fees: Business travelers are more likely to value the ability to get a refund or change an itinerary. Thus it makes sense to charge more for a refundable and/or changeable ticket. Saturday Night Stay: Business travelers are less likely to have a Saturday night stay requirement in their itinerary. Thus charging more for not having one makes sense. Round-trip: Same story. Business travelers are more likely to have itineraries with one-way flights. Thus the cheapest fares often have round-trip requirements. Now none of these mechanisms is perfect, but it's the best the airlines can do. And given the technological limitations in the system, some opportunity to game the system is created. So airlines created rules to prohibit the gaming. Hub-and-spoke itineraries created the opportunity for hidden-city ticketing. Thus it is prohibited. Saturday night stays created the opportunity for back-to-back ticketing. Thus it is prohibited. That the system creates the opportunity to cheat does not justify cheating. Again, if you don't like an airline's fares and fare rules, don't fly them. It is not your right to break their rules. And if you break those rules with intent, you have - in my opinion - engaged in fraud. Not because you'll be prosecuted, and not because you'll be sued. Because you've knowingly broken a rule and misled an airline to acquire a service at a lower price than the provider of that service was offering. Whether you can get away with it, or go to jail for it is irrelevant. It is a question of ethics. |
Originally Posted by ExAAerOnDL
(Post 16479718)
The dictionary definition of fraud: "Deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage." What else would you like to call it?
The airline's practice of pricing their product and creating fare rules does give them an "unfair and dishonest advantage". |
Originally Posted by ExAAerOnDL
(Post 16479718)
Now none of these mechanisms is perfect, but it's the best the airlines can do. And given the technological limitations in the system, some opportunity to game the system is created. So airlines created rules to prohibit the gaming. Hub-and-spoke itineraries created the opportunity for hidden-city ticketing. Thus it is prohibited. Saturday night stays created the opportunity for back-to-back ticketing. Thus it is prohibited. That the system creates the opportunity to cheat does not justify cheating.
Again, if you don't like an airline's fares and fare rules, don't fly them. It is not your right to break their rules. And if you break those rules with intent, you have - in my opinion - engaged in fraud. Not because you'll be prosecuted, and not because you'll be sued. Because you've knowingly broken a rule and misled an airline to acquire a service at a lower price than the provider of that service was offering. Whether you can get away with it, or go to jail for it is irrelevant. It is a question of ethics. Also, an airline ticket is a contract, and morals do not have to be involved at all. If you engage in whatever ticketing practice that is against their rules, you have broken the contract. This allows airlines to do whatever is in their terms of service (so pretty much anything) since you have broken the contract. Simple as that. It's an agreement between two consenting parties. |
Originally Posted by PepeBorja
(Post 16480428)
I agree with you.
The airline's practice of pricing their product and creating fare rules does give them an "unfair and dishonest advantage". |
Originally Posted by javabytes
(Post 16480562)
What is unfair and dishonest about it? They tell you how much it will cost. You don't have to buy it from them. You can always fly another carrier or get in your car and drive. Not liking the cost doesn't make their practices unfair or dishonest.
Say your neighbor agreed with the local garage to replace the transmission in his car for $2000 and the job was done just fine. Next thing you know your car’s transmission bites the dust and needs to be replaced. Knowing your neighbor just had his car fixed for $2000 you tow the car to the same garage to do the same job. You reckon the cars are identical, same year and even color. a cinch. The garage owner tells you the job is not $2,000 but $5,000!. He explains the rules are the $2,000 price is only for customers that make an appointment at least 7 days in advance, and can’t be on a Thursday or near the weekend neither. People that need the work outside of them rules pay $5,000. The garage owner adds that “Rules is rules” and if you don’t like it then have your car towed to the next garage 233.2 miles away, but tells you they have the same business consultant and have similar rules too. So, you agree on the $5,000 price and drive away the next day thinking the garage’s practice is “fair and honest” because it is a “demand thing”, stuff that us common folk don’t really get, “too complicated” the garage owner sayz. You reckon you just happened to show up at the garage on the wrong side of the “demand curve” thing. Sad ain’t it? If you had only planned to have your transmission repair 7 days before it broke you could have saved $3000! If anyone can;t read between the lines then I am sorry. I can't help you there. |
Originally Posted by PepeBorja
(Post 16479569)
This thread is beyond silly....
Originally Posted by PepeBorja
(Post 16480663)
Sarcasm mate. Just sarcasm.
Say your neighbor agreed with the local garage to replace the transmission in his car for $2000 and the job was done just fine. Next thing you know your car’s transmission bites the dust and needs to be replaced. Knowing your neighbor just had his car fixed for $2000 you tow the car to the same garage to do the same job. You reckon the cars are identical, same year and even color. a cinch. The garage owner tells you the job is not $2,000 but $5,000!. He explains the rules are the $2,000 price is only for customers that make an appointment at least 7 days in advance, and can’t be on a Thursday or near the weekend neither. People that need the work outside of them rules pay $5,000. The garage owner adds that “Rules is rules” and if you don’t like it then have your car towed to the next garage 233.2 miles away, but tells you they have the same business consultant and have similar rules too. So, you agree on the $5,000 price and drive away the next day thinking the garage’s practice is “fair and honest” because it is a “demand thing”, stuff that us common folk don’t really get, “too complicated” the garage owner sayz. You reckon you just happened to show up at the garage on the wrong side of the “demand curve” thing. Sad ain’t it? If you had only planned to have your transmission repair 7 days before it broke you could have saved $3000! If anyone can;t read between the lines then I am sorry. I can't help you there. See above. :) |
Originally Posted by bpe
(Post 16480454)
Then again, if airlines were 'ethical' with fares by not taking advantage of a monopoly in their hub, we wouldn't have the problem for hidden-city ticketing at all.
Also, an airline ticket is a contract, and morals do not have to be involved at all. If you engage in whatever ticketing practice that is against their rules, you have broken the contract. This allows airlines to do whatever is in their terms of service (so pretty much anything) since you have broken the contract. Simple as that. It's an agreement between two consenting parties. (1) How is charging more for nonstop service at all unethical? I know that our fine Department of Justice has long been obsessed with the concept of hub premiums, but they are completely misguided as to the realities of economics. A superior product commands a superior price. In reality, airlines set fares based on supply and demand. A seat on ATL-LGA doesn't just compete for ATL-LGA traffic, it competes for passengers on dozens of other O&D city-pairs. The airline will balance of the sale of those seats to local and flow passengers to maximize overall network revenue. If the "hub" price were too high, it would not maximize revenue as it would suppress demand on the local route, be unable to recoup that with flow traffic, and see load factors decline, and RASM decrease even with higher yield. Stated differently, an airline would not forego a $400 local ATL-LGA passenger to grab a $200 MSY-ATL-LGA passenger. The concept of an anticompetitive hub premium is simply a myth - it is more a function of hyper-competitive flow markets chasing the last marginal passenger driving prices down. (2) The so-called "Southwest effect" on fares that results after their entry is not the a function of Southwest's LUV of lower fares (which doesn't actually exist - in fact, WN's fares on certain O&Ds are historically high, and were in most cases higher than FL - leading DOJ to question whether the WN/FL merger was really such a good thing). Rather, it is a function of increased capacity. Double the number of seats on a route - and dedicate most of the WN seats to local traffic - and fares will come down. It's simple economics - the more supply you have, the further down the demand curve you have to chase the marginal passenger. So when WN comes in and boosts supply by 200%, prices naturally drop. (3) If hubs were so bad for consumers, wouldn't you see cities trying to get rid of them? If having TW's hub was so awful for STL, why were they so upset when AA closed it post-merger? Do you think folks in MCI might like to have more nonstop options than simply flights to other hubs? The hub generates massive economic benefits for the surrounding community - and played no small role in the development of Atlanta compared to neighboring BHM (which, at one time, was the same size). (4) I agree that ticketing fraud is a question of contractual obligations. However, I find a vast difference between a breach of contract based on changed circumstances, and one that is intended from before the moment of formation. The former I have no ethical problem with. The latter I do. |
Originally Posted by MikeMpls
(Post 16480871)
But it has high entertainment value.
This thread has a lot of room left to go 'cause all it takes is another FTr to bait "ExAA" into a new defense of the argument. A lot better than the "smoke in the cabin" cyber-beating of the OP. |
Originally Posted by PepeBorja
(Post 16480663)
Sarcasm mate. Just sarcasm.
Say your neighbor agreed with the local garage to replace the transmission in his car for $2000 and the job was done just fine. Next thing you know your car’s transmission bites the dust and needs to be replaced. Knowing your neighbor just had his car fixed for $2000 you tow the car to the same garage to do the same job. You reckon the cars are identical, same year and even color. a cinch. The garage owner tells you the job is not $2,000 but $5,000!. He explains the rules are the $2,000 price is only for customers that make an appointment at least 7 days in advance, and can’t be on a Thursday or near the weekend neither. People that need the work outside of them rules pay $5,000. The garage owner adds that “Rules is rules” and if you don’t like it then have your car towed to the next garage 233.2 miles away, but tells you they have the same business consultant and have similar rules too. So, you agree on the $5,000 price and drive away the next day thinking the garage’s practice is “fair and honest” because it is a “demand thing”, stuff that us common folk don’t really get, “too complicated” the garage owner sayz. You reckon you just happened to show up at the garage on the wrong side of the “demand curve” thing. Sad ain’t it? If you had only planned to have your transmission repair 7 days before it broke you could have saved $3000! If anyone can;t read between the lines then I am sorry. I can't help you there. The concept that two people pay different prices for the same seat misses the entire concept of commercial air transportation. You are NOT buying the same product at different prices. When you pay a high price for a walk-up fare, what you are paying for is: (a) flexibility; and (b) the ability to get a seat on the day of departure. Say, as you would seem to support, airlines were forced to stop price discriminating. You have a flight with 100 seats, and the cost of flying it from A to B is $50,000 (making the average total cost $500). What price do you charge? Charge $200, and you'll sell the flight out a month before departure. Sadly, you'll only collect $20,000, and lose your shirt. Business travelers will be SOL, as no seats will be available for sale to them in the week or two before departure. Charge $1,000, and you won't sell out. Sadly, you'll only sell 20 seats. So you've generated $20,000. Still a big loser. Maybe get closer to ATC - and charge $500. But now, you're selling 50 seats. Better - $25,000 - but still a loser. In reality, the only way to stay in business is to price discriminate. Sell the first 20 seats to people willing to pay $200, but live with a bunch of restrictions. Now you've got $4,000. Now sell 20 more to people willing to pay $400, and live with fewer restrictions - revenue is up to $12k 20 more to people willing to pay $600. 20 more to people willing to pay $800. 20 more to people willing to pay $1,000. Now you've got $60,000 - a profitable flight, where people on all portions of the demand curve have been served. They all bought a different product. Airlines cover their costs (a good thing), and passengers get a variety of fares to choose from (also a good thing). So where's the problem? In all of your defense, your single-minded hatred of airlines, their business model, and their right to try and earn - in a good year - a 5% margin, is shared by many. The U.S. Department of Justice, the class action plaintiffs bar, most professors. Granted, not one of these people has ever worked one day in the airline industry, but they - like you - all think that: (a) airlines are crooked; (b) they could do a better job running airlines than the people running them; and (c) more government regulation of how they do business would make the world a better place. So if you know so much about airlines, go work for one. I'm sure you'll have the whole thing fixed in no time. |
I suggest that everybody except one person in this thread just stop posting on this subject. In that manner this subject and the patently false view that keeps feeding it will die of malnourishment.
Let's lock the thread without needing to call on a mod to do it! |
Originally Posted by ExAAerOnDL
(Post 16480944)
Huh? What does that have to do with airline tickets.
(sorry gang, couldn't resist) |
Originally Posted by ExAAerOnDL
(Post 16479718)
The dictionary definition of fraud: "Deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage." What else would you like to call it?
Your first sentence is correct, but then you go off the track. The "rules set by the airline" say you can't engage in back-to-back ticketing. So when you engage in back-to-back ticketing, you're not taking advantage of the rules. You're breaking the rules. That's the fundamental difference. And how is the airline taking "advantage of the buyer"? Nobody is forcing you to buy their product. Nor do they exist to provide you with that product on your terms. It is their business, and they get to set the rules. Now, if you wanted every seat to be sold for $200, then guess what - there wouldn't be any seats left 14 days before departure because every flight would be sold out. So revenue management operates to make it more likely that you will have a seat available at the last minute - but since the airline takes the risk of inventory spoilage, you also pay a premium for that product. First of all, airlines do have bereavement fares - although they still aren't cheap. But what's the alternative? Without revenue management and variable fare structures, you'd have two choices: (1) set the fare too low, and that flight would be sold out and you couldn't go see your dying Father at any price; or (2) set the fare high enough that the flight wouldn't sell out, and now all of your discount fares vanish. So which would you prefer? So who defines what a "fair and reasonable" price is? The market. And how are airfares set? The market. Just because you don't think it's fair to pay $0.20 a mile to be flown at 500 mph to your destination (when a cab costs $2.00 per mile and goes far slower) doesn't mean that it isn't the market price. And what variables "just don't make a lot of sense"? They are all intended to effectuate price discrimination among buyers at differing points on the demand curve. Let's look at them: Advance purchase requirements: The further out you book, the easier it is for the airline to manage inventory. And the more likely it is that you are a leisure passenger at the lower end of the demand curve. Thus AP requirements on lower fares make sense. Refundability/Change Fees: Business travelers are more likely to value the ability to get a refund or change an itinerary. Thus it makes sense to charge more for a refundable and/or changeable ticket. Saturday Night Stay: Business travelers are less likely to have a Saturday night stay requirement in their itinerary. Thus charging more for not having one makes sense. Round-trip: Same story. Business travelers are more likely to have itineraries with one-way flights. Thus the cheapest fares often have round-trip requirements. Now none of these mechanisms is perfect, but it's the best the airlines can do. And given the technological limitations in the system, some opportunity to game the system is created. So airlines created rules to prohibit the gaming. Hub-and-spoke itineraries created the opportunity for hidden-city ticketing. Thus it is prohibited. Saturday night stays created the opportunity for back-to-back ticketing. Thus it is prohibited. That the system creates the opportunity to cheat does not justify cheating. Again, if you don't like an airline's fares and fare rules, don't fly them. It is not your right to break their rules. And if you break those rules with intent, you have - in my opinion - engaged in fraud. Not because you'll be prosecuted, and not because you'll be sued. Because you've knowingly broken a rule and misled an airline to acquire a service at a lower price than the provider of that service was offering. Whether you can get away with it, or go to jail for it is irrelevant. It is a question of ethics. |
Originally Posted by ExAAerOnDL
(Post 16480944)
Huh? What does that have to do with airline tickets.
The concept that two people pay different prices for the same seat misses the entire concept of commercial air transportation. You are NOT buying the same product at different prices. When you pay a high price for a walk-up fare, what you are paying for is: (a) flexibility; and (b) the ability to get a seat on the day of departure. Say, as you would seem to support, airlines were forced to stop price discriminating. You have a flight with 100 seats, and the cost of flying it from A to B is $50,000 (making the average total cost $500). What price do you charge? Charge $200, and you'll sell the flight out a month before departure. Sadly, you'll only collect $20,000, and lose your shirt. Business travelers will be SOL, as no seats will be available for sale to them in the week or two before departure. Charge $1,000, and you won't sell out. Sadly, you'll only sell 20 seats. So you've generated $20,000. Still a big loser. Maybe get closer to ATC - and charge $500. But now, you're selling 50 seats. Better - $25,000 - but still a loser. In reality, the only way to stay in business is to price discriminate. Sell the first 20 seats to people willing to pay $200, but live with a bunch of restrictions. Now you've got $4,000. Now sell 20 more to people willing to pay $400, and live with fewer restrictions - revenue is up to $12k 20 more to people willing to pay $600. 20 more to people willing to pay $800. 20 more to people willing to pay $1,000. Now you've got $60,000 - a profitable flight, where people on all portions of the demand curve have been served. They all bought a different product. Airlines cover their costs (a good thing), and passengers get a variety of fares to choose from (also a good thing). So where's the problem? In all of your defense, your single-minded hatred of airlines, their business model, and their right to try and earn - in a good year - a 5% margin, is shared by many. The U.S. Department of Justice, the class action plaintiffs bar, most professors. Granted, not one of these people has ever worked one day in the airline industry, but they - like you - all think that: (a) airlines are crooked; (b) they could do a better job running airlines than the people running them; and (c) more government regulation of how they do business would make the world a better place. So if you know so much about airlines, go work for one. I'm sure you'll have the whole thing fixed in no time. For a haircut on a Saturday morning? Pricing confusion and deceit is to airlines what crack is to an addict. Rules of carriage are worth no more than a mafia code of conduct. And exAA seems to be happy in his role as "lawyer to the mob". Lol |
Originally Posted by ExAAerOnDL
(Post 16480944)
Huh? What does that have to do with airline tickets.
The concept that two people pay different prices for the same seat misses the entire concept of commercial air transportation. You are NOT buying the same product at different prices. When you pay a high price for a walk-up fare, what you are paying for is: (a) flexibility; and (b) the ability to get a seat on the day of departure. The garage owner charges $3000 extra for the tranny job for those that A) want flexibility to fix their car whenever they want and B) want the ability to get the shop to work on the car on that day. Fair minded people will see it for what it is: A business taking an unfair advantage over their customers' situation and needs. I can see pricing tickets accordingly to offer convenience features, like refundable or ability to make 1 change for free. That is an option for the the customer to pick and pay more for the convenience, but to charge more simply because they know they got you by the short hairs is, well taking an unfair advantage, right? Kind of like a roofer charging 3x or even 4x more for jobs to repair roofs after a storm. Same difference since neither the labor involved to repair the roof, nor the cost to operate that seat vary by much. But hey, supply and demand right? Need your roof fixed today? Gonna cost you 3X more. Why so much you ask? "because I can" the roofer says. |
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