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-   -   Too helpful an FA (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1158667-too-helpful-fa.html)

Yaatri Dec 13, 2010 3:18 pm


Originally Posted by mck (Post 15441906)
It is unclear in OP whether any clarification was made by the passenger to the FA or father that he/she had a valid reason to sit in the bulkhead seat.

IMHO if you didn't explain clearly you had been put there specifically, then why are you complaining that someone approached you to switch seats twice. If you did, then why is this a big deal, they asked, your explained, they understood.

I did and they did not understand. What I am complaining about the FA lecturing me and the father's attempt to take the matter in his hands once the FA stopped. However, you are free to think what you want.

andymo99 Dec 13, 2010 3:49 pm


Originally Posted by mck (Post 15441906)
It is unclear in OP whether any clarification was made by the passenger to the FA or father that he/she had a valid reason to sit in the bulkhead seat.

IMHO if you didn't explain clearly you had been put there specifically, then why are you complaining that someone approached you to switch seats twice. If you did, then why is this a big deal, they asked, your explained, they understood.


Originally Posted by Yaatri (Post 15441961)
I did and they did not understand. What I am complaining about the FA lecturing me and the father's attempt to take the matter in his hands once the FA stopped. However, you are free to think what you want.


To be fair, Yaatri, you did not state in your Original Post that you had a medical reason (CPAP) for being assigned the seat. You mentioned it in Post 3, and even there, it was a bit buried.



Yaatri's Original Post

Originally Posted by Yaatri (Post 15425864)
people sometimes complaint about an FA not being very helpful. Here, I am going to complain about one who was too helpful, not to me though.

I, along with two others, not travelling with me, was seated in a bulkhead isle seat on a transpac flight. AN FA asked us if we were travelling together. When I answered in the negaitive, she asked us if we would consider moving to another row. I told her only if it was in BE cabin. I like my bulkhead seat as I don;t have to worry about someone leaning their seats back. Then she lecture me about the importance of being courteous. She wanted the bulkheqad seats for a couple with an infant. I understand she was trying to be helpful, but I do not believe lectureing me is a part of her job description.

Then the husband came by and sked us which one of us was an infant! I was inclined to say none of us was but that he was. But I just ignored him. I emptahise with the couple. I empathise with the couple. There were other couples with an infant too. If I were travelling with an infant, I too would like to have a bulkhead seat. But I woould not go that far.


danielonn Dec 13, 2010 5:00 pm

I agree
 
I agree with you that if you were able to select the seat and checked in within the time limit you are entitled to the seat. I do not prefer the bulkhead seats on international flights as crying babies are annoying. If I am not connecting to a flight right away or if its the last flight out I could sit towards the middle and not be stuck at customs.

On the 747 I like the seats of 2 towards the back. Delta has been really good about unblocking seats. On the domestic flights I got the second row window on the 757 with no issues. Last year they gave the emergency exit row on all sectors and it was great.

I think you had every right to decline and I know the bulkhead seats are great especially if you have a disability. You do not have to give any reason why you are entitled to the seat the same goes for the emergency exit if you don't want to sit there its your right.

If Delta did not want you to have the bulkhead seat then they could have blocked it for airport assignment. I would be upset if they gave me a middle seat next to a COS I would complain and say I cannot sit there and to find another solution such as upgrading me or booting the COS off the plane.

exwannabe Dec 13, 2010 5:22 pm


Originally Posted by danielonn (Post 15442750)
... I would be upset if they gave me a middle seat next to a COS I would complain and say I cannot sit there and to find another solution such as upgrading me or booting the COS off the plane.

COS?

Child Of Size?

longrf01 Dec 13, 2010 6:17 pm

On the same note
 
I was recently enjoying the exit row on the luxurious CRJ-200 when a family asked if the four of us would be willing to relocate. Two of the four began to get up when I said "I'm very sorry, but children under the age of 15 are not permitted to occupy the exit row." Everybody looked at like I was nuts (which I am, but that's beside the point). The FA eventually came back and told the family she would do her best to find them a group of seats, but the exit row was, indeed, off limits.

So - was I right to say this or should I have just kept my mouth shut waited for the FA to wander over and handle the situation? Would you have handled it differently?

secretsea18 Dec 13, 2010 6:24 pm


Originally Posted by longrf01 (Post 15443226)
I was recently enjoying the exit row on the luxurious CRJ-200 when a family asked if the four of us would be willing to relocate. Two of the four began to get up when I said "I'm very sorry, but children under the age of 15 are not permitted to occupy the exit row." Everybody looked at like I was nuts (which I am, but that's beside the point). The FA eventually came back and told the family she would do her best to find them a group of seats, but the exit row was, indeed, off limits.

So - was I right to say this or should I have just kept my mouth shut waited for the FA to wander over and handle the situation? Would you have handled it differently?

Nope. I would have said the same thing. And I would also not change out of an exit row seat, unless the seat offered was better, such as in First Class.

gardengirl Dec 13, 2010 6:25 pm


Originally Posted by Yaatri (Post 15440907)
I think there are only two bulkheads in a 777. The first bulkhead has a facility for attaching a bassinet for each of the three 3 seat sections. But the second bulkhead as that facility only for the middle 3 seat section.

So that's 12 seats total the FA should have asked. My point is that this particular FA WAS getting involved and the quickest and less confrontational way to do this was to get on the PA and ask all 12 at once. As I said before, only one seat was needed for the bassinet. Even before asking the passengers the FA could have called out to the GA to ask if all bulkhead passengers that were traveling w/o children had medical reasons to do so. Passengers should not have to bear the embarrassment of defending their disability in front of other passengers. This makes me wonder if FA's and GA's have a list of passengers with disabilities who are traveling in special seats?

As for the dad (if he was even truly the dad) he was in the wrong to confront you or your seat mates. Did he confront the other 9 bulkhead passengers?


Originally Posted by Yaatri (Post 15440907)
CPAP would not be an issue if I did not plan o0j using it. If a flight is long enough to use a bassinet, it's long eno0ugh to use a CPAP. It was a long flight. I did plan to and did use my CPAP. Why would you or the FA think I might not or did not need to use CPAP?

No need to get defensive and put me in the same category as the FA, I was just asking for clarification. You were the one who said "if". Some sleep apnea is mild enough to either use or not use the CPAP depending on whether the person wants to be bothered or not. Your "if" shows you were prepared to use it but not that you would actually be bothered to do so if you decided not to. The CPAP gives justification to get the better seat but would any FA monitor the night to make sure you used it?



Originally Posted by Yaatri (Post 15440907)
What do you mean? I thought my smiley made it clear that putting a gun to GA's head was a joke.

Actually, your smiley gave my very creative mind the question that you may be a US Marshall on the flight but couldn't actually say so on FT. Especially when you said to another poster that it was illegal for them to ask. A US Marshall with a CPAP. Well, I guess Marshall's even get to have a sleep break just like pilots do. Anyway, as I said, I have a creative mind.

A key point to this whole thread is the ability (or inability) to let things roll off our backs like a duck. It seems clear that both the FA and dad(?) acted inappropriately. But you have had a difficult time letting the issue go.

Yaatri Dec 14, 2010 9:43 am


Originally Posted by gardengirl (Post 15443276)
As for the dad (if he was even truly the dad) he was in the wrong to confront you or your seat mates. Did he confront the other 9 bulkhead passengers?

I don't know if the dad confronted other passengers.


Originally Posted by gardengirl (Post 15443276)
No need to get defensive and put me in the same category as the FA, I was just asking for clarification. You were the one who said "if". Some sleep apnea is mild enough to either use or not use the CPAP depending on whether the person wants to be bothered or not. Your "if" shows you were prepared to use it but not that you would actually be bothered to do so if you decided not to. The CPAP gives justification to get the better seat but would any FA monitor the night to make sure you used it?

Sounds like you believe iin conspiracy theories?
Firstly, I do not consider bulkhead seating to be superior in general. They are superior for my needs only when I use a CPAP. Otherise they are an annoyance to me. You are locked behind the trays when you are eating, arm rests don't move, you never get the benefit of a seat or the entire row vacant if you are in the bulkhead. I don;t know why you would dream up this elaborate scheme that some one would use to snag a "premium" seat even if they might not use it.
As I stated, people make judgments about others based on their own biases and behaviour. That's so clear in this thread.
Once again, you are assuming things. Why would you assume my sleep apnea is mild?
Most people, including many physicians are not well informed about what sleep apnea is. People think if you snore, you have sleep apnea. And those who do know more about it are not familiar with the consequences of sleeping without a CPAP. Apneas are scored based on the number of evens per hour. My apnea is three times more intense than the threshold for severe, which is about three fold worse than the threshold of apnea. In other words, it's an order of magnitude (10 times) worse than mild.
The significance of "If" should clear if you stop and think about it. CPAP needs power. Unless there is a source of power, CPAP is useless. If there is on board power, I plan to use CPAP. If not, I cannot use CPAP. I am looking for a batter to power my CPAP, but have not bought it yet. That's where "IF" comes from.


Originally Posted by gardengirl (Post 15443276)
Actually, your smiley gave my very creative mind the question that you may be a US Marshall on the flight but couldn't actually say so on FT. Especially when you said to another poster that it was illegal for them to ask. A US Marshall with a CPAP. Well, I guess Marshall's even get to have a sleep break just like pilots do. Anyway, as I said, I have a creative mind.

Aha. very interesting. Every one is using there own biases, prejudice to make conjectures or to invent scenarios. It's really interesting. People are imagining that I might have sneakily or in some other fashion snagged the seats to which I wasn't entitled. That's telling because they are interpreting the event based on what they do. I rarely use all oriviieges accorded to my status. There are some, I have never used.


Originally Posted by gardengirl (Post 15443276)
A key point to this whole thread is the ability (or inability) to let things roll off our backs like a duck. It seems clear that both the FA and dad(?) acted inappropriately. But you have had a difficult time letting the issue go.

I simply mentioned it the incident here to point out the contrast. In my experience, most FA's wouldn't be bothered. Anytime I have asked an FA to help, hey ahve flatly refused to get involved. Consequently, my impression was that either FA's are not required to intervene, or maybe even advised to intervene unless there is risk of conflict. Here. this FA herself promoted conflict. I find it truly singular.

Yaatri Dec 14, 2010 10:20 am


Originally Posted by andymo99 (Post 15442218)
To be fair, Yaatri, you did not state in your Original Post that you had a medical reason (CPAP) for being assigned the seat. You mentioned it in Post 3, and even there, it was a bit buried.



Yaatri's Original Post

That's it. I have committed an unforgiveable sin. I did not tell pthe skeptics that had to snagged that seat in some nefarious manner. Should I now surrender my elite card? :D

I hoped people could read. Third post of the thread, 2nd post of mine and we still have people complaining that I did not "disclose" the whole truth. really strange.

PaulMSN Dec 14, 2010 5:36 pm


Originally Posted by jimrpa (Post 15431044)
Ooops, no, I did not. Certainly then, he's a person with a disability and should have simply pointed out that disability to both the FA and the father.

Why should he have to? He said no. That's enough. FA was in the wrong and the father was definitely in the wrong. No one need give an explanation for refusing a request.

CDKing Dec 14, 2010 6:27 pm


Originally Posted by 53flyer (Post 15441529)
Does sleep apnea and the attendant uses of a CPAP device qualify as a disability under the ADA?

Doesn't matter - ADA does not apply to airlines except when referring to them as an employer. All i can find in the act regarding bulkhead is the following:

http://airconsumer.dot.gov/rules/382short.pdf


14 CFR Part 38, Subpart F – Seating Accommodation § 382.81

(c) For a passenger with a disability traveling with a service animal, you must provide, as the
passenger requests, either a bulkhead seat or a seat other than a bulkhead seat.

(d) For a passenger with a fused or immobilized leg, you must provide a bulkhead seat or other
seat that provides greater legroom than other seats, on the side of an aisle that better
accommodates the individual's disability.
So it sounds to me like the law states the OP, The family with baby and any other traveller have the same right to the bulkhead provided one of the people listed above does not require it. Its first come first serve


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