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-   -   Is the EUA machine learning seat preferences? (https://www.flyertalk.com/forum/delta-air-lines-skymiles/1152660-eua-machine-learning-seat-preferences.html)

mot29 Nov 24, 2010 5:47 pm

Is the EUA machine learning seat preferences?
 
Not just window or aisle, but real preferences? I try to book 1C when I can -- no one reclines into me and I just like that location. Today, my upgrade for PIT-JFK next Tuesday cleared and there are two seats assigned -- 1A and for me 1C. It shouldn't be hard for the system to learn these kinds of things -- or is it just happenstance?
tom

srilm Nov 24, 2010 5:52 pm


Originally Posted by mot29 (Post 15274923)
Not just window or aisle, but real preferences? I try to book 1C when I can -- no one reclines into me and I just like that location. Today, my upgrade for PIT-JFK next Tuesday cleared and there are two seats assigned -- 1A and for me 1C. It shouldn't be hard for the system to learn these kinds of things -- or is it just happenstance?
tom

That has been my experience. I think it has just about learned that I want a window anywhere but the bulkhead or last row.

In the past, I think it just assumed everyone wanted aisle.

SR

MSPeconomist Nov 24, 2010 8:26 pm


Originally Posted by srilm (Post 15274963)
That has been my experience. I think it has just about learned that I want a window anywhere but the bulkhead or last row.

In the past, I think it just assumed everyone wanted aisle.

SR

Unfortunately, it hasn't yet learned that I prefer 1A on RJs and tend to avoid 2B due to the FAM problem. Nor do my seat assignments seem to appreciate FEBO. Otherwise, I've been happy with the non-bulkhead aisles I've been getting.

javabytes Nov 24, 2010 10:49 pm

I always clear into 2B, the bulkhead if there are no cutouts, or the last row if there is a wall behind that prevents recline.

nfg05 Nov 25, 2010 2:59 am

I still clear into bulkhead regularly though I find it the worst possible option on the plane and, in some cases, worse than an exit row in coach.

davetravels Nov 25, 2010 8:21 am

Not just EUA . . .

I booked a 4 leg round trip the other day for myself and a friend, and I was in a hurry, so I didn't choose any Y seats at the time. I looked at it the next day, and I was surprised to find that I (we) were in the EXACT seats that I would have chosen!! Including the elusive 6D on a DC-9!!

mnredfox Nov 25, 2010 8:31 am

DL can't fix the award engine and you're telling me they're working on seat preferences for EUA. I don't believe it. :eek:

davetravels Nov 25, 2010 8:38 am


Originally Posted by mnredfox (Post 15281259)
DL can't fix the award engine and you're telling me they're working on seat preferences for EUA. I don't believe it. :eek:

Ya can't fix what's not (considered) broken!!! :eek:

jimrpa Nov 25, 2010 11:20 am

What is an EUA machine?

mot29 Nov 25, 2010 11:23 am


Originally Posted by jimrpa (Post 15283258)
What is an EUA machine?

the computer process that runs comp elite upgrades. Sorry, EUA was old NW language -- elite upgrade assigner?

bajrbajr Nov 25, 2010 11:51 am

Elite Upgrade Automation

fti Nov 25, 2010 12:00 pm

It almost always sticks me in an aisle seat when I prefer windows. So I doubt there is any "learning" of seat preferences.

jimrpa Nov 25, 2010 6:04 pm

Are these the same as the Complimentary Medallion Upgrades?

davetravels Nov 25, 2010 6:17 pm


Originally Posted by jimrpa (Post 15286854)
Are these the same as the Complimentary Medallion Upgrades?

Yes!! The EUA term is just referring to the automated computer process that processes the upgrades.

mnredfox Nov 26, 2010 7:05 am


Originally Posted by davetravels (Post 15281308)
Ya can't fix what's not (considered) broken!!! :eek:

What's worse is according to DL not only is it not broken, but it's doing what we as customers actually want.


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