Prncs,

I called to check on availability to use my certificate and was offered the same fares as I could find on NWA website.

This certificate does have a lot of limitations that they don't tell you about ahead of time, though. Mine is only good until July 31, so have less than 4 months to use it. No travel is allowed on Sundays, and a couple of days are blacked out. Stay must include Saturday night. Other than that availability for using this cert seemed pretty good when I called. Which reminds me you have to call to reserve, you can't book online.

[This message has been edited by carmic5 (edited 04-12-2003).]

Yep, US Bank is evil, all right. No doubt about it. You should keep a paper copy of any offers they send you, especially if it has a tracking number of any sort on it, because you will need it later when you run the gauntlet of snotty phone reps on your way to a supervisor who will want to know the tracking number of your offer, along with a fax of a copy of it, as proof that you should get what they promised you.

Does anyone remember the bank used by NWA Visa prior to US Bank, and when the change occurred? I tkink it was 4-5 years ago.

4-5 Years ago it was First Bank which bought US Bank and took their name, about a decade ago it was Bank One of Columbus, OH (this was before they bought First Chicago/NBD)

PS US Bank was bought in the past 1-2 years by Firstar in Milwaukee which also took the US Bank name and moved to Minneapolis

[This message has been edited by socrates (edited 04-16-2003).]

Thanks socrates. I am preparing a description of my disastrous dealings with US Bank and a comparison of the major credit card options. Thought it would be helpful to identify when the change occurred.