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-   -   Surging credit surcharges in the US (2019 - 2023)? (https://www.flyertalk.com/forum/credit-card-programs/1988250-surging-credit-surcharges-us-2019-2023-a.html)

Majuki Jun 29, 2022 9:48 pm

What's interesting is that surcharging is sort of a DCC style practice in Australia where the merchant will enter the amount before the surcharge, but then the surcharge applies after presenting the payment method. Here is an example of the typical setup:

https://i.imgur.com/fT7i8PT.mp4

With merchants applying surcharges in the US, I've always seen the amount at the prompt before presenting the payment card reflect the surcharge.

tmiw Jun 29, 2022 11:58 pm


Originally Posted by Majuki (Post 34382658)
What's interesting is that surcharging is sort of a DCC style practice in Australia where the merchant will enter the amount before the surcharge, but then the surcharge applies after presenting the payment method. Here is an example of the typical setup:

https://i.imgur.com/fT7i8PT.mp4

With merchants applying surcharges in the US, I've always seen the amount at the prompt before presenting the payment card reflect the surcharge.

I know that Clover devices will show the amount and then "+ X surcharge" type wording on the insert/tap/swipe screen if the merchant sets one up. I've only seen that once so far, though.

Majuki Jun 30, 2022 5:42 am


Originally Posted by tmiw (Post 34382844)
I know that Clover devices will show the amount and then "+ X surcharge" type wording on the insert/tap/swipe screen if the merchant sets one up. I've only seen that once so far, though.

I have seen two Square terminals here, but neither place levied a surcharge. I've mostly seen card payments at merchants, so people have come to accept the surcharges it seems. I imagine it's like at gas stations in the US where there's a different cash and credit price but it doesn't materially alter behavior. Since the surcharges are mostly 1.5% or lower and I'm mostly having category bonus spend, I'm still coming out ahead relative to cash.

serpens Jun 30, 2022 7:56 am


Originally Posted by Majuki (Post 34382658)
With merchants applying surcharges in the US, I've always seen the amount at the prompt before presenting the payment card reflect the surcharge.

Magoo's Place (restaurant) in Alpine, TX. added a surcharge with no warning. I handed a credit card and received a receipt that included a surcharge. (I believe it was 4%, but I'm not sure.)

rasheed Jul 12, 2022 8:46 pm

I got a receipt from a Crocs store and it had something I had never seen printed before. I was using a WEMC with really no special benefits (no AF), and the receipt printed a lot of internal lines. For both card type and payment variant headers, it said "mcsuperpremiumcredit". Now, the only reason this is important because it would dictate potentially a different discount fee (not always). Of course, it might be interesting if I used a lower tier card to see what it would say or even signature/non-PIN debit, but that was not feasible for this particular purchase.

So, it is definitely possible for a POS to instantly segment a payment type no matter how it is presented for the purpose of surcharges. It might require an online process, but I am not so sure about that as it appears any online process response came later on the receipt.

comptalk Jul 12, 2022 9:28 pm

I've only seen the surcharge in restaurants and convenience shops in NY. In the later, after they ring it up, I just cancel the order since I'm not paying the 4% CC fee and I am not carrying cash. I normally tip 20% in the restaurant, however, I've now discounted it to 16% due to the fee. It evens out in the end. Some may not agree with this, and that's fine, but this is BS that they are now passing these fees on to us. I still do not pass on the fees. It's part of the cost of business. When more people start doing this, things may change.

storewanderer Jul 14, 2022 1:29 am


Originally Posted by Majuki (Post 34383352)
I have seen two Square terminals here, but neither place levied a surcharge. I've mostly seen card payments at merchants, so people have come to accept the surcharges it seems. I imagine it's like at gas stations in the US where there's a different cash and credit price but it doesn't materially alter behavior. Since the surcharges are mostly 1.5% or lower and I'm mostly having category bonus spend, I'm still coming out ahead relative to cash.

Outside certain regions, notably California, and some places back east, the practice of a separate price for cash and credit at gas stations is rare.

Also in California it is a bit fuzzy but debit cards should be getting the cash price... but usually don't... unless you are in an area where someone raised a stink about it.

zkzkz Jul 14, 2022 9:28 am


Originally Posted by storewanderer (Post 34424289)
Outside certain regions, notably California, and some places back east, the practice of a separate price for cash and credit at gas stations is rare..

There are plenty of regions outside the US where "any discount for cash?" will get you a nice discount but .... that's not credit card fees they're saving on....

cbn42 Jul 14, 2022 9:47 am


Originally Posted by storewanderer (Post 34424289)
Outside certain regions, notably California, and some places back east, the practice of a separate price for cash and credit at gas stations is rare.

Also in California it is a bit fuzzy but debit cards should be getting the cash price... but usually don't... unless you are in an area where someone raised a stink about it.

It usually clearly says "credit/debit" and "cash". Sometimes their own branded credit cards get the cash price. Since this is posted as a cash discount and not a surcharge, I don't think the networks' rules about surcharging are applicable. This was common practice even back when surcharging was banned by both the card networks and California law.

Majuki Jul 14, 2022 1:26 pm


Originally Posted by storewanderer (Post 34424289)
Outside certain regions, notably California, and some places back east, the practice of a separate price for cash and credit at gas stations is rare.

Yes, I remember seeing it prominently when I moved to California for the first time.

jamesinclair Jul 21, 2022 1:30 pm

Ive noticed 3 different restaurants near me have started charging credit card fees. Not cheap places either. As I typically dont carry $100+ in cash, I will simply choose another place to eat - there are hundreds.

cjw2001 Jul 25, 2022 2:54 pm

Just bumped into this story in my news feed: State sends warning letters about credit card fees to 14 N.J. businesses

tmiw Jul 25, 2022 4:00 pm


Originally Posted by cjw2001 (Post 34457319)

I've always held that surcharging would likely be a lot more tolerated* by the public if stores who want to impose them actually followed the rules surrounding them (proper disclosure, not surcharging for debit cards, etc.) As many of the places that impose them do sketchy things like not disclosing them properly, surcharging all card types, etc., it comes off as more of a tax dodge/cash grab than any sort of protest against the card networks--at least IMO anyway.

* Though that may not be saying much.

Majuki Jul 25, 2022 6:27 pm


Originally Posted by tmiw (Post 34457552)
I've always held that surcharging would likely be a lot more tolerated* by the public if stores who want to impose them actually followed the rules surrounding them (proper disclosure, not surcharging for debit cards, etc.) As many of the places that impose them do sketchy things like not disclosing them properly, surcharging all card types, etc., it comes off as more of a tax dodge/cash grab than any sort of protest against the card networks--at least IMO anyway.

* Though that may not be saying much.

It hasn't detracted use in Australia, but there the surcharge is almost universally 1-1.5%. There were a few merchants charging higher than that, but in those instances I paid cash. It's not like the restaurant in Carmel two months ago that had something obnoxious like a nearly 4% fee. That's more than covering your costs (unless you've got a horrible deal with your payment processor).

tmiw Jul 25, 2022 6:36 pm


Originally Posted by Majuki (Post 34457927)
It hasn't detracted use in Australia, but there the surcharge is almost universally 1-1.5%. There were a few merchants charging higher than that, but in those instances I paid cash. It's not like the restaurant in Carmel two months ago that had something obnoxious like a nearly 4% fee. That's more than covering your costs (unless you've got a horrible deal with your payment processor).

In Australia I believe EFTPOS isn't allowed to be surcharged, either. Since most people seem to use debit cards for day to day purchases anyway, the surcharges likely have less impact (vs. the US where the places with surcharges tend to surcharge regardless of card type simply because a lot of the time, debit cards are going to be run over Visa or MC. Or at least, that's how they seem to justify imposing them.)


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