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Originally Posted by MaxVO
(Post 33378624)
That's good to know. I'll test if this still applies next time I'm overseas. Lately I noticed that AmEx joined Visa and MC in being "creative" in their own FX conversion. For example, they quoted me one rate on a pending airfare purchase, slightly delayed settlement, and ultimately used a much worse rate. When I checked Oanda, I found that there was indeed a brief rate srike in the 3 days of interest, and AmEx used the absolute worst rate to charge me. In the past, AmEx claimed that FX conversions in customer accounts are not used for the bank's benefit. Under the new management I'm seeing it's no longer the case.
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Originally Posted by Diplomatico
(Post 33383425)
I suspect the delay in posting the charge resulted in the lower FX rate...
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Originally Posted by MaxVO
(Post 33378624)
That's good to know. I'll test if this still applies next time I'm overseas. Lately I noticed that AmEx joined Visa and MC in being "creative" in their own FX conversion. For example, they quoted me one rate on a pending airfare purchase, slightly delayed settlement, and ultimately used a much worse rate. When I checked Oanda, I found that there was indeed a brief rate srike in the 3 days of interest, and AmEx used the absolute worst rate to charge me. In the past, AmEx claimed that FX conversions in customer accounts are not used for the bank's benefit. Under the new management I'm seeing it's no longer the case.
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Originally Posted by restrictonthehanger
(Post 33366786)
And no, I did not have to pay the ATM fee since it was reimbursed by Schwab.
Originally Posted by M60_to_LGA
(Post 33376454)
I've never seen DCC offered at an ATM, now that I think of it - just at hotels and retailers. But then again, I generally try to steer clear of non-bank ATMs, as they tend to be sketchier. Is this something that banks will do to their own machines, or is it just the third-party vendors?
Originally Posted by MaxVO
(Post 33376559)
IME Switzerland is one of the worst offenders. They allow mandatory DCC in ATMs, train ticket booths, etc. Human agents just tell you have no option to pay in Swiss Francs with your card. My experiences were limited to canton Zurich, but left me deeply disgusted with the whole country.
I remember seeing 250 SEK on a payment terminal in Copenhagen, then seeing it posting as 200 SEK after I declined the DCC offer. 25% must be the worst I've ever seen. Usually it's around 5-10%. |
Originally Posted by Im a new user
(Post 33388836)
... Can't you just point a camera at the screen and document that you weren't given an option to choose a currency and then request a chargeback from your bank? ...
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Originally Posted by MaxVO
(Post 33388893)
One would do those things only if they cared. I was in Zurich for a day as a forced layover. Found the city ugly, and hated its vibe. Did not really care about 1 extra EUR on a train ticket, and planned to never set foot in that wretched canton. On the list of features I disliked about Zurich and wanted to document, DCC wouldn't even make a footnote.
But perhaps you need to be stuck in Bucharest next time 😎 |
Originally Posted by Im a new user
(Post 33388836)
Isn't that fee illegal unless the fee also is charged when you select to use DCC? It would be interesting to see what the banks would say if you request a chargeback of the fee.
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Originally Posted by seawolf
(Post 33377965)
AMEX acceptance agreement (between AMEX and merchant) requires charges to be submitted and paid in local currency.
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Originally Posted by fifty_two
(Post 33427914)
even for co-branded amex cards ??? or maybe i have to check the T&C of the amex i have
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Originally Posted by seawolf
(Post 33428526)
The acceptance agreement is between merchant and AMEX. Co-branded AMEX would be covered as it will settle thru AMEX network.
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To my dismay, DCC is much more prevalent in Poland than it was before. Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there. All ATMs use it and the big difference I am seeing now is that it is asked on contactless transactions now, when it the past it was only insert or when authorization was required. A typical screen that you'll get looks like this:
https://cimg8.ibsrv.net/gimg/www.fly...f521a83d4e.jpg |
I had an interesting one the other day--one of the main payment processors in the Dominican Republic offers DCC to all foreign cards. The terminals are customer-facing and it's extremely obvious how to decline (press 1 for DOP, press 2 for USD), so no problems there... but when I paid with a German card, it still offered to charge me in USD.
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Originally Posted by Barciur
(Post 33444155)
Most if not all terminals show DCC, it is easy to avoid and use local currency and if it is managed by the cashier they will always ask, but it is still there.
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I haven't been around here in awhile (when I left, the malicious browser-hijacking ads had got so bad I just couldn't put up with them anymore), but with travel about to reopen I wanted to check out the DCC situation broadly. It's interesting watching how it changes. Ireland used to be one of the worst, but when I was last there just before Lockdown 1 (last February, I was in Dublin), I didn't see DCC once. But it looks like other countries have gone the opposite direction.
I wonder if it's cyclical - merchants and banks get this "brilliant" idea, then find it destroys their reputation and costs them more in chargebacks than they earn off of it. |
Originally Posted by AllieKat
(Post 33455168)
I wonder if it's cyclical.
I haven't been doing many transactions not in USD, but the above reports show that places like Poland which used to not have an opt out or unwilling cashiers now gives customers the choice. The last time I was in the UK was about a month before things shut down, but I didn't see any DCC with my transactions. I was exclusively using my CSR with contactless on the card or my phone. I was in Shanghai December 2019, but I only had one data point with no DCC. I mostly used Alipay's new tourist pass option which didn't have a credit card fee when it debuted (nor did it have DCC). The hotel was on an AmEx, so there was no data point there. |
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