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-   -   DCC: Dynamic Currency Conversion (2017-2025) (https://www.flyertalk.com/forum/credit-card-programs/1815666-dcc-dynamic-currency-conversion-2017-2025-a.html)

SirSherlockHolmes Aug 12, 2019 12:36 pm

Just had Dinner in Amsterdam and have been testing US N26 as a travel debit card. So far I enjoy the interface a lot.

This restaurant had the card reader behind a counter and the server processed the transaction, although I said EUR she still processed as DCC. Which I didn’t notice until I looked at my receipt.

Interestingly, and I waited for the charge to finalized, the transaction still processed in EUR which I was happy about.


https://cimg4.ibsrv.net/gimg/www.fly...f6305cdb5.jpeg


https://cimg6.ibsrv.net/gimg/www.fly...9865546829.png

Majuki Aug 12, 2019 3:09 pm


Originally Posted by SirSherlockHolmes (Post 31408258)
This restaurant had the card reader behind a counter and the server processed the transaction, although I said EUR she still processed as DCC. Which I didn’t notice until I looked at my receipt.

Interestingly, and I waited for the charge to finalized, the transaction still processed in EUR which I was happy about.

Was there a signature required, or was that receipt torn off of the signature receipt? There may have been a post facto DCC applied to change to EUR. I'm always vigilant with the receipts to check for DCC.

aGeist Aug 17, 2019 3:11 pm

my time to shine boys

ordered pizza tonight and when the guy came to deliver the terminal did a forced dcc. the option (for currency) appears for half a second and then disappears and forces dcc.

my fiance complained but it's not the delivery guys fault. calling Boa tomorrow for forced dcc.
reason code 76 right?

there's too many sleazy places here that forces this that I need to charge back.

paid with Android pay.

Majuki Aug 17, 2019 6:36 pm


Originally Posted by aGeist (Post 31427423)
calling Boa tomorrow for forced dcc.
reason code 76 right?

That's the one. I imagine if the reverse were true in the US that most restaurants and delivery places would figure it out how to opt out quickly if customers in the know left no tip.

aGeist Aug 17, 2019 9:19 pm


Originally Posted by Majuki (Post 31427835)
That's the one. I imagine if the reverse were true in the US that most restaurants and delivery places would figure it out how to opt out quickly if customers in the know left no tip.

​​​​​​we still gave the delivery guy a tip. wasn't his fault.

Majuki Aug 17, 2019 9:54 pm


Originally Posted by aGeist (Post 31428103)
​​​​​​we still gave the delivery guy a tip. wasn't his fault.

I understand it wasn't the delivery guy's fault, but I was saying that in tipped situations the waitstaff or delivery people would have more of an incentive to figure out how to make the system opt out.

aGeist Aug 17, 2019 11:18 pm


Originally Posted by Majuki (Post 31428148)
I understand it wasn't the delivery guy's fault, but I was saying that in tipped situations the waitstaff or delivery people would have more of an incentive to figure out how to make the system opt out.

Good point.

It does happen sometimes the person using the terminal will hit USD as opposed to zloty but in this case, the screen appears for literally a split second before you can even hit the red button to zloty.

The chargeback amount will be a dollar but it's the principal. No company should be forcing a poor conversion like this and stating the user has the choice.

Looks like (based on the receipt), it's done by these guys:
https://www.eservice.pl/en/products-...onversion-dcc/

Here's a news article (in Polish) about forced Dcc from EService in Poland: https://subiektywnieofinansach.pl/zn...-dcc-terminal/
Videos of EService and their scam in action:
,

Absolute scum. I wonder how this can even be legal.

LASNRT Aug 22, 2019 10:39 am

DCC offered at Hong Kong ATM
 
Just a small data point:

I’ve personally never seen DCC offered at mainstream banks in Hong Kong before.

Today at a Bank of China ATM in Mongkok I was offered 7.5560 HKD per US dollar, rather than the true rate of 7.8408 per dollar, a 3.8% markup.

I used my Capital One 360 card so there were no foreign transaction or foreign ATM fees. I generally use my Schwab visa debit card, and it’s possible that DCC has always been offered on debit mastercards and this is just my first experience using one - not sure.

https://cimg8.ibsrv.net/gimg/www.fly...22e9875e8.jpeg

ck8 Aug 22, 2019 1:03 pm

Just got back from about 50 days in Europe this summer. In Ireland, ran into DCC at most tourist shops (Woolen Mills, etc) but always offered the clear choice to pick local currency. Same at the Royal Delft factory in the Netherlands for a large purchase as well as Fragonard in France. Only place I have experienced "sneaky" DCC was with Europcar in Scotland. Disputed that with the manager via email and got a credit without having to dispute it.

I used Apple Pay for most of my charges and the only CC problems I ran into was trying to pay a 50EUR parking fee in Brugge Belgium and buy gas in the Netherlands at automated stations that I could not because none of my cards (CSR, Cap1 GM Card) offered chip and pin.

Points Scrounger Aug 22, 2019 1:11 pm


Originally Posted by ck8 (Post 31444875)
Just got back from about 50 days in Europe this summer. In Ireland, ran into DCC at most tourist shops (Woolen Mills, etc) but always offered the clear choice to pick local currency. Same at the Royal Delft factory in the Netherlands for a large purchase as well as Fragonard in France. Only place I have experienced "sneaky" DCC was with Europcar in Scotland. Disputed that with the manager via email and got a credit without having to dispute it.

I used Apple Pay for most of my charges and the only CC problems I ran into was trying to pay a 50EUR parking fee in Brugge Belgium and buy gas in the Netherlands at automated stations that I could not because none of my cards (CSR, Cap1 GM Card) offered chip and pin.

As I understand it, unattended gas stations in Europe sometimes don't accept cards from other European countries as well? Surprised the parking fee didn't go through without a signature as Approved though.

I don't recall DCC in Ireland two years ago using my phone almost exclusively.

ck8 Aug 22, 2019 1:24 pm


Originally Posted by Points Scrounger (Post 31444905)
As I understand it, unattended gas stations in Europe sometimes don't accept cards from other European countries as well? Surprised the parking fee didn't go through without a signature as Approved though.

It was an automated kiosk so it rejected both my cards as soon as I put them in. Interestingly my friends Amex Delta Platinum worked.

Majuki Aug 22, 2019 9:29 pm


Originally Posted by Points Scrounger (Post 31444905)
I don't recall DCC in Ireland two years ago using my phone almost exclusively.

Ireland was the origin of DCC.

Points Scrounger Aug 22, 2019 10:04 pm

I just never ran across Irish DCC, nor I believe did my companion, was my point. She did, however, have to produce ID for one shop in Cork before being allowed to sign the slip!

Majuki Aug 22, 2019 10:21 pm


Originally Posted by Points Scrounger (Post 31446318)
I just never ran across Irish DCC, nor I believe did my companion, was my point. She did, however, have to produce ID for one shop in Cork before being allowed to sign the slip!

In many cases contactless/mobile payments can avoid DCC prompts from showing. There are situations where that isn't the case, such as the recent examples in Poland.

I saw a sign in Vancouver on Granville Island at one of the shops saying all signature transactions would need ID. I always report such merchants to the payment networks and inform the merchant when requested that ID checks do nothing to change merchant liability.

tmiw Aug 24, 2019 11:36 pm

Hmm, could I have been better off choosing USD instead of EUR at Airbnb just now? Note the screenshots below:

https://cimg6.ibsrv.net/gimg/www.fly...d08977aa5b.png
https://cimg7.ibsrv.net/gimg/www.fly...edf1fd3bc2.png

According to xe.com, €67.74 converts to $76.12 (vs. $75.17 by letting Airbnb do it)--a 1.2% or so difference.


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