FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Credit Card Programs (https://www.flyertalk.com/forum/credit-card-programs-599/)
-   -   Card refused because it had a smart chip...why? (https://www.flyertalk.com/forum/credit-card-programs/1482770-card-refused-because-had-smart-chip-why.html)

jamar Jul 17, 2013 12:55 am


Originally Posted by relangford (Post 21110553)
alexmt: I assume you are correct. It is just that my AA Citi card's chip is different from my other chip cards.

I have a debit card from a Canadian credit union that has the same-size chip, so it's not exactly unique to Citi.

reclusive46 Jul 17, 2013 1:02 am


Originally Posted by relangford (Post 21110420)
I have the AA Citi Executive MC card, but the "chip" isn't a real chip (compare it with an international card with a chip - it's smaller and has fewer slots). It can be used at the EMV readers, but asks for a signature. I've used mine in Europe a number of times. I did ask AmEX about a chip card for my Delta Reserve account and was told "we'll have it around the end of the year or so, upon request; it's already on the Centurian card".

They all vary in size, my debit UK debit card is very small but I find that My Amex and Capital One both have very big chips. I find contactless cards tend to have the big ones.

AllieKat Jul 17, 2013 1:28 am


Originally Posted by reclusive46 (Post 21110653)
They all vary in size, my debit UK debit card is very small but I find that My Amex and Capital One both have very big chips. I find contactless cards tend to have the big ones.

I found that interesting so I Googled why dual-interface cards might have "the big ones" (that is ones with contact pads C4 and C8 - unused optional pads). I very quickly found that on dual interface cards (at least on many), pads C4 and C8 (otherwise unused) function as an antenna connector.

Question answered, it seems. US cards are never ever dual interface (there are no contactless EMV cards on the US market), thus why most don't have C4/C8. Interesting insight.

kebosabi Jul 17, 2013 10:58 am


Originally Posted by alexmt (Post 21110717)
there are no contactless EMV cards on the US market

Actually, there are several cards that are dual interface which comes with both contactless and contact EMV within a single card:

US Bank FlexPerks Travel Rewards card
https://www.usbank.com/credit-cards/...ks-travel.html
http://pressreleases.visa.com/phoeni...ePR&ID=1572827

and

several BofA cards
go to BofA's "view all credit cards" page, select "view more filters" and filter cards that have both "Tap & Pay" and "Chip Cards"
https://www.bankofamerica.com/credit...redit-cards.go

narrows down to about 8 BofA credit cards that have both contactless features AND contact EMV.


It's also a filterable selection in the EMV Google Docs spreadsheet (Column I says "RFID or NFC contactless chip") to show which EMV cards also have the contactless feature.

AllieKat Jul 17, 2013 12:09 pm


Originally Posted by kebosabi (Post 21113066)
Actually, there are several cards that are dual interface which comes with both contactless and contact EMV within a single card:

US Bank FlexPerks Travel Rewards card
https://www.usbank.com/credit-cards/...ks-travel.html
http://pressreleases.visa.com/phoeni...ePR&ID=1572827

and

several BofA cards
go to BofA's "view all credit cards" page, select "view more filters" and filter cards that have both "Tap & Pay" and "Chip Cards"
https://www.bankofamerica.com/credit...redit-cards.go

narrows down to about 8 BofA credit cards that have both contactless features AND contact EMV.


It's also a filterable selection in the EMV Google Docs spreadsheet (Column I says "RFID or NFC contactless chip") to show which EMV cards also have the contactless feature.

I'm not seeing anything on the US Bank site indicating the FlexPerks has both contact and contactless, but if it has contactless notice in the picture it's also shown with the C4 and C8 pads.

As for Bank of America, I'm PRETTY sure it's an either/or (you can get contact EMV or contactless MSD).

AA_EXP09 Jul 17, 2013 2:17 pm


Originally Posted by reclusive46 (Post 21055482)
I'm in the US a lot and I've seen many many machines in the US with the chip reader slot, just many of them are not enabled. I've used my UK Chip and Pin Amex via the chip in Century 21st in New York City.

I had a similar experience at a restaurant in the US as well though, Merchant said my card was declined, when I didn't get a text message (Amex always text me if its declined) I asked what the message was and he said it kept saying "Use Chip", I had to show him how to process an EMV transaction.

Reminds me a little of a problem in Australian restaurants. In Australia restaurants will normally have EMV machines but to save money they don't get handheld machines. This means they take your card and then press PIN-bypass and it asks for a signature instead. Unfortunately UK issuers and Canadian issuers don't allow the PIN to be bypassed, so it just says declined. I found this out after I apparently had 4 cards declined lol and asked what they hell they were doing. Now though, Restaurants will generally ask, "Does your card need a PIN?" and you then have to walk up to the counter and enter it. I get this all the time in Asia as well, Thailand mainly.

Not true.
In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down.
After 2 or 3 times, the machine should say
CHIP FAILURE
USE MAG STRIPE
Swipe card
Approved.
(machine in question is VX 810)
There are some Canadian AMEX cards that don't have working chips either.
In HK my HSBC card has a chip but I sign for all purchases.

AA_EXP09 Jul 17, 2013 2:19 pm


Originally Posted by jamar (Post 21110635)
I have a debit card from a Canadian credit union that has the same-size chip, so it's not exactly unique to Citi.

My chip is approximately the size of three to four numerical figures on my card (4519/4514/4530)

reclusive46 Jul 17, 2013 2:25 pm


Originally Posted by AA_EXP09 (Post 21114407)
Not true.
In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down.
After 2 or 3 times, the machine should say
CHIP FAILURE
USE MAG STRIPE
Swipe card
Approved.
(machine in question is VX 810)
There are some Canadian AMEX cards that don't have working chips either.
In HK my HSBC card has a chip but I sign for all purchases.

I meant the actual proper PIN-Bypass, some merchant machines can press a button to completely bypass the pin entry. Forcing the card to fallback is a whole different matter :P

AllieKat Jul 17, 2013 3:31 pm


Originally Posted by AA_EXP09 (Post 21114426)
My chip is approximately the size of three to four numerical figures on my card (4519/4514/4530)

The meaningful question is if it has C4/C8? If so, is it dual interface? It seems as if C4/C8 may be used as an antenna connector on dual interface cards.

kebosabi Jul 17, 2013 3:40 pm


Originally Posted by alexmt (Post 21113526)
I'm not seeing anything on the US Bank site indicating the FlexPerks has both contact and contactless, but if it has contactless notice in the picture it's also shown with the C4 and C8 pads.

The US Bank FlexPerks product page shows both the EMV chip and the contactless logo on the back for VISA payWave specifically stating it can be used both ways:
https://www.usbank.com/splash/credit...wards-emv.html

AllieKat Jul 17, 2013 5:45 pm


Originally Posted by kebosabi (Post 21114827)
The US Bank FlexPerks product page shows both the EMV chip and the contactless logo on the back for VISA payWave specifically stating it can be used both ways:
https://www.usbank.com/splash/credit...wards-emv.html

Interesting. I wonder how this works since I thought most contactless merchants in the US could only handle contactless MSD. Anyone with a contactless reader able to read one of these and see what it presents on its contactless interface? And again it still fits my theory since the card has C4/C8.

As for BofA I'm still pretty sure it's a choice between contact EMV *or* contactless MSD.

D582 Jul 17, 2013 7:39 pm


Originally Posted by AA_EXP09 (Post 21114407)
Not true.
In Canada if you need to bypass the PIN, you can put the wrong end of the card inside/upside down.
After 2 or 3 times, the machine should say
CHIP FAILURE
USE MAG STRIPE
Swipe card
Approved.
(machine in question is VX 810)
There are some Canadian AMEX cards that don't have working chips either.
In HK my HSBC card has a chip but I sign for all purchases.

Which merchants shouldn't be doing as they're accepting liability for the transaction as they are overriding the card's security features.

kebosabi Jul 17, 2013 8:47 pm


Originally Posted by alexmt (Post 21115464)
As for BofA I'm still pretty sure it's a choice between contact EMV *or* contactless MSD.

For BofA, you can get both but the contactless will be a mobile payment tag (those things that you stick to your cell phone or what not)

For one selected with both Tap-and-Pay and Chip Cards filter, I chose BofA Cash Rewards and opened their application. Without filling anything in, towards the bottom of the application there is this checkmark section:

http://i.imgur.com/He8B6Wm.jpg


So it's not a true all-in-one feature card like US Bank, but it still gives you an EMV card with a magstripe on the back plus a contactless payment tag to do credit card processing in three ways (four if you want to include the old carbon copy imprinting of the raised numbers).

benzemalyonnais Jul 17, 2013 10:20 pm

Had a funny experience today at a restaurant. I was paying my bill and the waitress asked me what the chip was. I just said something like 'oh, it just makes payments easier in Europe'. Her response: 'OMG, you're European! I've never met a real European before!'

AllieKat Jul 17, 2013 10:27 pm


Originally Posted by kebosabi (Post 21116269)
For BofA, you can get both but the contactless will be a mobile payment tag (those things that you stick to your cell phone or what not)

For one selected with both Tap-and-Pay and Chip Cards filter, I chose BofA Cash Rewards and opened their application. Without filling anything in, towards the bottom of the application there is this checkmark section:

http://i.imgur.com/He8B6Wm.jpg


So it's not a true all-in-one feature card like US Bank, but it still gives you an EMV card with a magstripe on the back plus a contactless payment tag to do credit card processing in three ways (four if you want to include the old carbon copy imprinting of the raised numbers).

Which isn't a dual-interface card :) I didn't know dual-interface cards with contact EMV and contactless MSD were possible, but either US Bank has them or contactless terminals in the US are more EMV capable than I realised.


All times are GMT -6. The time now is 12:59 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.